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Security and removal help with spyware, HijackThis logs, etc.

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    Hello, i am hoping that someone can help me with a problem that i have been experiencing the past few days. for at least 2 years i have been unable to download any Windows updates as something a while back had removed "BITS" from my computer thereby...

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    This could be due to an infection. We should run a check and I will have this moved to the Malware forum. Check that the download location is set to the Desktop in which ever browser you will be using to download any of the tools we may use: How...

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  • 08/16/14--08:58: Fake adobe flash installer
  • I get automatic adobe flash update notifications. Usually I ignore the adobe pop up instead I go into my control panel click on updates in the adobe flash and if I don't have the latest update, I download the update. Today something went wrong. The...

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  • 08/16/14--09:05: Start up blank error message
  • Hi Guys, every time I start the computer I get a blank error message. As per the attached picture. Can someone help me? Thanks in advance

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    I have windows 7 on asus laptop, lately I noticed my harddrive heats up faster and when I go on YouTube videos they would freeze and automatically make the internet stop, so I avoided YouTube videos but after a few minutes the internet stops working...

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    Hi all I have found this site after googling for any forum where i might be able to get some advice on the following problem. I have included it in this forum as i am unsure whether it could be related to a virus potentially, despite visiting no...

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  • 08/16/14--17:40: Virus help
  • Were you able to correctly uninstall the tool?:) Regards, RichardImage: http://forums.techguy.org/images/smilies/biggrin.gif.pagespeed.ce.PPA3O6zL_D.gif

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    The entire file FRST.txt did not get posted. Be sure to highlight the entire file (you can use and "A" keys simultaneously). Then copy and paste it back here. Thanks. askey127

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    Hello- I'm hoping someone out there can help me out. A few months ago my mother-in-law clicked on a popup that said she had a virus. She called a phone number and was talked through downloading and installing a program that was supposed to remove...

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  • 08/17/14--23:48: Trojan Virus
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8, 64 bit Processor: Intel(R) Pentium(R) CPU B980 @ 2.40GHz, Intel64 Family 6 Model 42 Stepping 7 Processor Count: 2 RAM: 3978 Mb Graphics Card: Intel(R) HD...

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    Hi and welcome to TSG. The System Info Utility shows no Anti Virus software on your system, if you don't have an Anti Virus installed you should immediately install one, I would recommend this: Microsoft Security Essentials...

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  • 08/18/14--07:05: virusses
  • I pluggd my phne into my laptop not knowing that the thing had a virus...now my phne is infected ...how can I remove this...cos I can't c my media files...my laptop has windows 7

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    thanks for our help! I'll keep an eye on everything... Best regards Al

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    Hi kmr333, Please Tell me who is your e-mail provider. --------------------------------------------- *Download the OTL Scanner* Please download *OTL.exe (http://oldtimer.geekstogo.com/OTL.exe)* by OldTimer and save it to your desktop....

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  • 08/18/14--23:42: BLUE SCREEN 0x0000008E
  • As long as you are happy that everything is working as it should you can simply delete all the tools used by right clicking on the item and selecting Delete, the same applies to the saved logs. I would recommend you keep Adwcleaner to run regular...

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    Always a pleasure to help a fellow helper. Please run this scan and post the log. When done, let me know if it has fixed the problem or not. Click on this link to download : ADWCleaner (http://www.bleepingcomputer.com/download/adwcleaner/)...

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  • 08/19/14--06:43: HiJack help
  • I'm bumping this up since I have seen a reply to my initial request. As a note, symptom is that my browswer is really slow responding sometimes. Thanks for your help!

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  • 08/19/14--06:44: Need help with HiJackThis
  • I'm bumping this up since I have seen a reply to my initial request. As a note, symptom is that my browswer is really slow responding sometimes. I've posted twice, once for each laptop. Thanks for your help!

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    Friday I think I downloaded a virus. My computer would come on but briefly and I would then get a blue screen saying dumping files . My computer would then restart. I reset my computer back to several days prior to having the issue and continued...

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    Hi MarvelMarvin, ----------------------------------------------------------- *Be sure to read the information in these threads about Windows XP risks and options: * * Derek's post here is a view of the risks : *End of Support For Windows XP*...

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