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Security and removal help with spyware, HijackThis logs, etc.

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  • 09/25/14--13:57: Cryptowall
  • What I mentioned in #2 isn't happneing anymore, but #3 is much for frequent and the PC takes about 5 minutes to shut down/turn on. Both browsers go unresponsive frequently.

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    We are a FLL team. A parent donated an old, family laptop to our team, but it is riddled with viruses. We ran Malwarebytes and removed 69 viruses, but there are still occasional alerts that pop-up, warning us that something is trying to call out...

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    Computer Specs: Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, Intel64 Family 6 Model 60 Stepping 3 Processor Count: 8...

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    Hey...thanks in advance for your help. This is my mother's system...pretty decent system...she downloaded something yesterday (I think) not sure what it was, she called me as soon as it was done and it was too late. She's got pop ups and trash on...

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    I suspect I might have malware on my computer so that is why I'm posting here. I recently downloaded from the internet a updated version of Kaspersky Internet Security. I first deleted the existing version of Kaspersky Internet Security before...

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  • 09/26/14--01:48: Cmd.exe opening at startup
  • Hi, I own a Windows 8 Sony Vaio laptop. From the last 3 days, I have witnessed cmd.exe popping up at startup and after sometime it reports an error saying that C:Program Files (x86)\Search Extensions\Client.exe not found. I tried many fixes, even...

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7 Processor Count: 4 RAM: 4043 Mb...

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  • 09/26/14--11:17: pup virus on windows 7
  • Hi there, I had or have a pup virus in my laptop, I cannot get into any of my files and could not get online.,, I followed some advice from cheeseball81 by turning off system restore which will delete all restore points, this I did and am now...

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  • 09/26/14--12:47: start up error message
  • At startup I get a message that IM32FAX.DIL not found. What does that mean?

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    can you help me remove this from my laptop Zym.tollbahsuburban.com thank you :confused:

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  • 09/26/14--16:36: adobe flash player virus?
  • Hi, I am running W7 with IE11 and Panda free AV. I keep getting the message that I need to download and install latest version of AFP, which I think I have already did. Even my local new channel gives me the same message to download AFP. Either...

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    Here is my sys.info report: Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit Processor: AMD C-50 Processor, x64 Family 20 Model 1 Stepping 0 Processor Count: 2 RAM:...

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  • 09/27/14--03:32: Problems ...? HJT log
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: AMD E2-3800 APU with Radeon(TM) HD Graphics, AMD64 Family 22 Model 0 Stepping 1 Processor Count: 4 RAM: 3534 Mb Graphics Card: AMD Radeon...

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    eddie, first of all, I want to apologize for the time that it has taken me to complete the suggestions that you made. Secondly, please see below for the reports that you requested. Also, the Mini Toolbox options did not include the "List last 10...

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  • 09/27/14--05:33: BSOD whenever im playing..
  • I keep getting blue screens whenever im playing a game (Dota2) and i've been getting it for quite often now. I have the whocrashed app and this is what it says: Crash Dump Analysis...

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    Hi I have removed the Belarc advisor file

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  • 09/27/14--16:59: Something Weird Happened!!!
  • Hello Cookiegal ---Quote--- Are you still getting those pages opening to klm.com in those TSG threads? ---End Quote--- Very happy to say not since following all your help. Thank you.

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  • 09/27/14--17:17: Similar Items Shopper
  • I have picked up some type of adware/malware called Similar Items Shopper. It pops up when browsing web pages and has an option to turn it off, but that doesnt work. I have run MBAM, which found it and removed it, but upon system restart it is back....

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    Sounds good, Jo, but I really do not think you need to worry. If you really are that uncomfortable running ComboFix, please let me know and we'll use an alternative programme.

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  • 09/28/14--08:44: IE-10 Tab Opens By Itself
  • Hello and thanks in advance for your help! A few days ago IE-10 started opening a browser tab all by itself. The tab is always for the same site (Michael Kors clothing store). I've cleared my Internet history, cookies, and cache, rebooted my...

older | 1 | .... | 153 | 154 | (Page 155) | 156 | 157 | .... | 238 | newer