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Security and removal help with spyware, HijackThis logs, etc.

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    In the past week my computer has started to get slower and slower. Now it takes forever to do anything (using the internet or just writing a document). When I boot my computer, there is a window that will open and close so quickly that I don't have...

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  • 10/12/14--21:47: error message and inspasio
  • I keep getting send error message and that inspasio exe, what do i need to do to get rid of this Thank You Vonzella:

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  • 10/13/14--00:27: Japanese popup wont go away
  • Hello Im running windows 7 ultimate 64bit Ive got a popup window when my computer boots The process running is mshta.exe What steps do i need to do to get rid of it Thanks Lee

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    Hello everyone, Last week I started noticing that my internet connection started to become very slow. At first I thought this was just an issue at home. But when I started to visit friends and family and I turn on my laptop, they started to...

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    sorry haven't had the chance to do the scan and finding it hard to connect again so have been using other pcs....

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    Hi TJ54, As you may now know, that was NOT a Chrome Update. *Cardinal Rule #1 - Don't EVER update anything if prompted to do so while online.* There is a very large amount of junkware on there. Let's see what we can do to clean it up....

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  • 10/14/14--12:35: unauthorized remote access
  • Someone has unauthorized remote access to my computer so things like font size and spacing is off. How do I find and remove this access. I think it is hidden in another program or file so I can't find it. I have a 4 month old Dell computer with...

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  • 10/14/14--12:38: Hijacked/Phishing Problem
  • You are most welcome! No need to post another HJT log. Hijackthis is a bit outdated for the newer operating systems, so is not used much now. Marking solved just gives an idea of the status. I believe you can still post if necessary. If you...

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7 Processor Count: 4 RAM: 6021 Mb...

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  • 10/15/14--03:28: update.exe amazonaws
  • Hi, I have read several topic about this here. But the thing is every time, I restart my computer it comes out and eat up my internet quota. So I have run ComboFix, if I run the ComboFix it's gone, or if I leave it for a few minutes it's also gone,...

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  • 10/15/14--05:22: Problems with Firefox
  • OS is Windows 7, 64-bit. Browser is Firefox (v 33.0). Symptoms - broken image icon to my photos uploaded to a certain Website (I can see other people's but not my own) and when I open Firefox, in a few seconds it re-loads. Attached is a screen shot...

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    Hi I have 10 GB files in my pendrive but I am not able to see it those files are invisible. I change the folder option but still those aare invisible how can I get my files back . Can any one please help me to get my files back? Regards Binoy

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  • 10/15/14--15:48: HiJack this query
  • First of thanks for letting me join, great site!!! :) Im just wondering if someone can help...I new to this software 'hijack this', can someone help to find anything on this list that's a little suspect!? :) thanks lee

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    pattycakes87, ------------------------------------------------ *Remove Programs Using Control Panel* From *Start, Control Panel*, click on *Programs and Features* Click each Entry, as follows, one by one, if it exists, choose *Uninstall*, and...

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  • 10/15/14--22:46: Linkbucks Browser Hijacker
  • My laptop was infected with linkbucks browser hijacker that randomly redirects google search results and webpages to linkbucks ad page. It happens randomly and only rarely; sometimes I can open pages just fine to the point that I thought the removal...

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    I did as instructed.Ive attached the log...Im not sure the problem is solved yet though.my antivirus still detects a trojan.

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    Hi all, My friend asked me to look at his laptop as he had an error message relating to a .dll file. This error box would pop up roughly 100 hundred times during loading. I managed to get rid of some of the malware on the computer, including Greener...

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    Welcome to TSG. It is called Ransomware. There is not much we can do to decrypt these files. Many experts are working on a solution. Download the IdTool from *here (http://www.bleepstatic.com/fhost/uploads/3/idtool.zip)*. Run the tool and post...

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  • 10/16/14--22:50: Virus? "kccococ"
  • Hello. First: Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1 Processor Count: 4 RAM: 3554 Mb Graphics...

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    Good morning I was redirected here from another thread I have posted on the site. After all the previous help, i was eventually told that my laptop's "bootexecute" has reverted, either due to my anti-virus program or my laptop is, in actual...

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