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Security and removal help with spyware, HijackThis logs, etc.

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  • 12/17/14--17:28: possible virus?
  • Hello, We think there is a virus on our computer. When trying to get a video watching program (VLC), I think I accidentally downloaded something that has a virus in it. When we try to go onto our internet homepage on Google Chrome or Internet...

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    PC running very slow, programs crashing, Chrome asks if I want to use "google.ae or Google.com" for searches. Wife has a Win7 with similar issues. I also usually a VPN privacy called Hotspot Shield. Tech Support Guy System Info Utility...

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  • 12/17/14--23:17: I Might Have A Virus ?
  • Recently I tried to buy something online but my card kept declining and the website(which is trusted-future shop) kept redirecting me to a verified visa site? My bank company called me this morning to let me know someone tried to use my credit card...

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    Hi, Found out this morning that my card has been used in another country without my permission. Only a few tester payments and the bank have refunded my money and issued another card, so it's no big deal other than the inconvenience. But I...

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  • 12/18/14--13:53: Trovi Search Infection
  • Welcome :) Image: http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool (http://www.bleepingcomputer.com/download/junkware-removal-tool/) to your desktop. * Shut down your protection software now to avoid...

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    Wen I set up my new Windows 8.1 I inserted a password on booting and when it wakes up .I would like to get rid of logging since I'm the only one using this computer and not used for financial or delicate affairs. :p

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    Hello, ive done alot to install many antispyware programs like malwarebytes or many many others did a scan and removed any detected stuff and nothing happend. } My browsers are opening after a while automatically new tabs and thats making me...

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  • 12/18/14--16:58: Optimizer Pro - Ad-Ware
  • The Addition.txt shows an entry in the Program Feaures for *Optimizer Pro v3.2*. Go to the Control Panel -> Program Features and click on *Optimizer Pro v3.2* to remove it. Download the attached file. (see below) Save it in the same location FRST...

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    Sorry for the delay and welcome. :) Download AdwCleaner from *here* (https://toolslib.net/downloads/viewdownload/1-adwcleaner/). Save the file to the desktop. *NOTE:* If you are using IE 8 or above you may get a warning that stops the...

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    Anyone??

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit Processor: AMD Athlon(tm) 64 Processor 3500+, x86 Family 15 Model 79 Stepping 2 Processor Count: 1 RAM: 958 Mb Graphics...

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    So bumping this back up to the top... you used to have all the basic scan instructions on a post but you changed it. If I need to do them someone needs to tell me... those instructions are gone

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit Processor: Intel Pentium III Xeon processor, x86 Family 6 Model 23 Stepping 10 Processor Count: 2 RAM: 2038 Mb Graphics...

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  • 12/20/14--05:37: reg clean pro nuisance
  • Tell me how it's running.

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  • 12/20/14--09:06: Pesky malware
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 5 Processor Count: 2 RAM: 3893 Mb...

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    Hey Team, None of my steam games will launch, wondering if it's a malware problem/virus. Here's the log, how does it look? As always, thanks for your time Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 3:01:41 PM, on 12/20/2014...

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  • 12/21/14--04:32: help I have tryed everything
  • Click on this link to download : ADWCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop. Do not click on any links in the...

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  • 12/21/14--04:35: PC Clean Maestro Malware
  • No it is not safe to use that and it would almost certainly cost you money and make the situation worse Click on this link to download : ADWCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) Click on ONE of the Two Blue Download...

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    eddie5659, once again thanks for the reply and for the help. I downloaded "fixlist.txt" but when I opened it, the following resulted: C:\Program Files\IObit HKU\S-1-5-21-1062624436-1845524453-1938322655-1000\...\Run: [Advanced SystemCare 7] =>...

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    Get an elevated command prompt once again. At the elevated prompt copy and paste the following: *findstr /c:"SR" %wndir%\logs\cbs\cbs.log >"%userprofile%\desktop\sfcdetails.txt"* Please post the *sfcdetails.txt* that will be produced on your...

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