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Security and removal help with spyware, HijackThis logs, etc.

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    Dear Askey127, I just restarted and tried to update the virus definitions and I received the error box. What I wrote above about Microsoft Security Essentials worked a couple times and now it appears to not be working (allowing me to update its...

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  • 01/01/15--13:59: Windows 7 PC infected
  • Our computer seems to have caught viruses we ran avast, a boot time scan, and it caught a lot of stuff and fixed it but its still having viruses. avast is popping up notices that we have viruses. I'm thinking of starting in safe mode and using...

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  • 01/01/15--15:34: defender-pro
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz, Intel64 Family 6 Model 23 Stepping 10 Processor Count: 2 RAM: 4061 Mb...

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  • 01/01/15--19:44: Help me please!
  • ---Quote (Originally by ajvarbre)--- Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1 Pro, 64 bit Processor: Intel(R) Celeron(R) CPU E3400 @ 2.60GHz, Intel64 Family 6 Model 23 Stepping 10 Processor Count: 2...

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  • 01/01/15--22:40: My Computer has gone Insane!
  • Something has gone terribly wrong with my computer which started yesterday and has gotten worse today. I'm not good at technical terms, have no idea how to correct much at all, so, first, I will apologize if I have to ask too much from you Computer...

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    This is for my elderly parents' computer. They are very unaware and gullible and unfortunately have a habit of clicking on things they shouldn't be every once in a while. I have been able to clean their machine remotely through Teamviewer in the...

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    Hi! I'd like to seek your advice regarding a 'winlogon.exe - Bad Image' pop up that appeared when i boot my laptop. Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit...

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  • 01/02/15--12:19: Remove Block and Surf!
  • Hi everyone! Last week I downloaded a screencamera program (do not ask me why) and after that I can't use my browser because ads are everywhere and everywhere. It is impossible to see clear when these ads just spread and I can't stand killing my...

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    When I ran a 2015 AVG whole computer scan multiple Trojan horse Generic_r.EJI viruses were identified with one fixed. First I clicked "remove all", and the response was "Cannot be removed - element not found." Then I opened Windows 7 in Safe...

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    Hi guys, A week ago or so after rebooting my wallpaper had turned all black and literally all my pictures and documents were encrypted by CTB-Locker virus saying I had to pay to get it decrypted. I didn't even check the link in the image they...

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    Dear guys, My process System NT kernel is using about 50% cpu. I did an HijackThis scan and I tried without any success to remove strange lines O23. Would you please help my to fix this ? Please find my logs *FRST* Scan result of Farbar...

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  • 01/02/15--16:57: System performance issues
  • Hello, over the past several months I have been experiencing system performance issues-slow response, both on and off the internet. More recently, I have been getting pop up messages that my computer is not running genuine Windows. Windows Updates...

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    One of those bundled program items found it way into my system. It is hijacking my browser and constantly trying to download programs to my system. I have manually removed obvious ones using uninstall programs. I have also downloaded and ran...

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  • 01/02/15--23:40: virus infected
  • Hi and thank you in advance for your assistance I am unable to locate or remove AdChoices from my PC...I have it on Chrome 40.0 Firefox 35.0 and IE 11 I have run scans with malwarebytes SAS JRT and AdwCleaner but none of them...

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    Thanks for the update, hope your finger heals up quickly with no lasting damage....ouch!! Just post logs whenever you`re ready, take as much time as you need... Regards, Kevin..

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    Hey so yesterday i booted my computer running windows 8.1 and it successfully loaded up windows. But when i tried to enter my password for logging in , the authentication circle kept spinning for hours. So i closed the computer from the cpu and...

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  • 01/03/15--15:12: Win 8.1 Browser Hacked
  • Please download Farbar Recovery Scan Tool (http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/) and save it to your Desktop. *Note*: You need to download and run the 64 bit version * Right click to run as administrator. When...

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    Hello there! My name is Chris and I need a lot of help with removing viruses. Before we get started, and to make things easier, I'll paste my computer information below: OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit...

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  • 01/03/15--18:17: Another Safesearch Sufferer
  • After trying numerous antivirus and anti-spyware solutions, I discovered another program (I will not mention its name unless I am privately messaged), and lo and behold! the offending SafeSearch was removed (after rebooting). I am marking this...

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  • 01/03/15--22:29: threats
  • Folder Deleted : C:\Users\Marianne\AppData\Local\iMesh Folder Deleted : C:\Users\Marianne\AppData\Roaming\DownLite File Deleted : C:\Users\Marianne\daemonprocess.txt File Deleted : C:\Users\Marianne\AppData\Roaming\Microsoft\Internet...

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