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Security and removal help with spyware, HijackThis logs, etc.

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    What are the current issues?

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    Hello, I purchased a new all in one computer and somehow managed to download Dynamo Combo which is driving me crazy!!! And, I can't leave this at a customer site as a plant control computer. I could just put it back to factory specs and reload. If...

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  • 01/27/15--18:05: Pls Help remove Happy2save
  • Hi, I am trying to remove Happy2save from my computer. Please see log file below from ADWCleaner. What do I do now?! Can someone help please. Thanks.:) tlmm # AdwCleaner v4.109 - Report created 27/01/2015 at 22:12:26 # Updated...

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    Hi, thanks for replying and sorry for the late reply. Here is the FRST.txt: Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 24-01-2015 01 Ran by Tiffany Jiang (administrator) on TIFFANYJIANG-PC on 27-01-2015 23:35:22...

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    I ran it several times. The first time was yesterday and another one was today. # AdwCleaner v4.109 - Report created 26/01/2015 at 23:06:57 # Updated 24/01/2015 by Xplode # Database : 2015-01-25.1 [Live] # Operating System : Windows 8.1 ...

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    Step #4 just to let you know when I first clicked on malwarebytes link I got the following >>> mbam-setup-2.0.4.1028 (5).exeDownload error http://data-cdn.mbamupdates.com/v2/mbam/consumer/data/mbam-setup-2.0.4.1028.exe Seems like lately when I am...

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  • 01/28/15--13:01: Ransomware Infection
  • I guess I was too optimistic. This opened on my desktop a little while ago: Image: http://i1336.photobucket.com/albums/o646/tommyguy0421/Tech%20Guy/CTBLocker_zpsfda8c43b.jpg ...

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  • 01/28/15--15:29: Unfortunately, I'm back
  • Got great help her the last two times I have needed it. Unfortunately, Im afraid I need help again. (Ready to ban my children from the computer permanently). My PC stops responding after being logged on for a while, requiring a restart. It...

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit Processor: AMD Sempron(tm) SI-42, x64 Family 17 Model 3 Stepping 1 Processor Count: 1 RAM: 1790 Mb Graphics Card: ATI...

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz, x64 Family 6 Model 15 Stepping 6 Processor Count: 2 RAM: 2548 Mb...

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    Hi today when i started using my computer whenever i run a application an bad image error pops up and my desktop have become very slow. I have tried running antimalwarebytes. it returned some results but didn't effect anything after i quarantined...

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  • 01/29/15--23:27: My Computer has gone Insane!
  • New here and haven't found the way to edit my original post. So, I will make a reply. I posted this several weeks ago and have had no response at all. I'm guessing my problem is too complicated or there are not many subscribers here, or none...

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    Hi GulfDiver, Welcome to Tech Support Guy. My name is dbreeze and I'll be helping you with this problem. Before I get into the removal of malware / correction of your problem, I need you to be aware of the following: * *Please read all of my...

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    So I recently did a factory reset on my windows 8 computer due to my computers performance anyways after the reset was done my computer was very slow. Every time I would try to open my browser it would open up like literally 1-2 minutes later, even...

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    Hi today when i started using my computer whenever i run a application an bad image error pops up and my desktop have become very slow. I have tried running antimalwarebytes. it returned some results but didn't effect anything after i quarantined...

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  • 01/30/15--09:07: hijacked pc
  • My pc and modem has been hijacked and i have 2 virtual drives in my pc. I have no idea how to make my pc mine again. PTech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: Intel(R) Pentium(R) CPU...

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    Hi there, haven't really had many problems with this computer until now. A few weeks ago, it slowed down markedly and is now difficult to use because it is so painfully slow. I think it's infected with something, but I've run AVG antivirus which...

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    You are both most welcome, glad I could help.

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    I have gone back and check this thread from left to right, and other than unsigned files, which by the way, are not malware, I find no issues as Software is concern. If your clock is losing time, chances are the Clock Battery must be replaced. That...

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    I ran all of the scans in safe mode. I'm not sure if this effects anything, but in case it does, I ran the scans in safemode with networking. I have attached addition.txt. Fabar Recovery Scan Tool Log Scan result of Farbar Recovery Scan Tool...

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