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Security and removal help with spyware, HijackThis logs, etc.

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  • 02/14/15--11:45: zperm virus
  • here is a copy of the file Results of screen317's Security Check version 0.99.96 Windows XP Service Pack 3 x86 Internet Explorer 8 *_``````````````Antivirus/Firewall Check:``````````````_* Windows Firewall Enabled! Ad-Aware...

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    Okay, posting for my dad as his computer started reporting registry errors a month ago. Now, Windows won't start and we just get black screen. Can only boot to Safe Mode Already tried Windows Repair Disc Startup Repair and Memory Check, both...

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    My laptop is very slow and constantly says drivers have failed or certain things have stopped working. I have ran various anti virus programs in the past including Eset, AVG and Avira. I have tried to remove the version of Avira to allow another...

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz, Intel64 Family 6 Model 23 Stepping 10 Processor Count: 2 RAM:...

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    Hi I have a windows 7 32 bit machine. I tried removing the program reg pro cleaner and for the most part got rid of most of it. When I turn on my computer though I get a window that pops up with the Reg Pro Cleaner screen on my desktop. I can close...

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    At least we can discard problems with the disk. I will try to remove an entry from the Boot Configuration, that refused before. Download the enclosed file. Save it in the same location FRST is saved. Open FRST as you did before, except that this...

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  • 02/16/15--07:57: Google Domains Timing Out
  • In Chrome, Firefox and IE all attempts to go to google.com and gmail.com time out. Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Genuine Intel(R) CPU U7300...

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    It's not a virus. If you restored to factory settings that should have fixed it. What is your operating system?

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  • 02/16/15--15:35: possible malware...
  • Additional scan result of Farbar Recovery Scan Tool (x64) Version: 15-02-2015 Ran by Kiki at 2015-02-16 15:31:56 Running from C:\Users\Kiki\Downloads Boot Mode: Normal ========================================================== ====================...

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    It will take a while to analyze the logs. probably respond in the morning my time.

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  • 02/16/15--20:26: Err_connection_closed
  • A couple of weeks ago I installed a "music dowloader" (I can't remember the name- something to do with "smiles" or "happy" or something), which, of course, ended up being a hugely virus-ridden file. McAfee caught something like 27 trojans (though my...

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    Hi, Ok so I had a virus on my old computer so I did my standard fix of wiping and re installing windows. And after installing windows on initial start up, randomly my middle and left mouse button would spam/ghost press extremely fast. This...

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  • 02/17/15--07:21: unstoppable popups
  • Hello and welcome to TSG, Use the instructions in the following link to show hidden files: http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/ Next, *Backup the Registry:*

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  • 02/17/15--13:00: attacked by pop ups
  • Barbaranna, This next step is vital for any anti-malware help. Nobody can help without knowing what system you have. ------------------------------------------------------------------------- Download this utility and save it on your desktop....

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  • 02/17/15--13:10: Malware Problem
  • Hi Nevan. Here are the logs: Thanks for your help.

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  • 02/17/15--15:13: Need Askey127's help again
  • If Asky127 is no longer available, anybody that can help is more than welcome to reply.

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: AMD E-300 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0 Processor Count: 2 RAM: 1634 Mb Graphics Card: AMD Radeon HD...

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    Any remaining issues or concerns?

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  • 02/17/15--16:58: Malware/Virus concern in TN
  • We were e-mailing some pictures to our daughter in NC when alerts kept popping up about viruses and malware. The pop-ups wouldn't close, so I decided to shut-down via the desktop. (at that point I realized the alerts were malware, see attachment)...

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  • 02/17/15--18:03: Cryptowall virus help
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit Processor: Genuine Intel(R) CPU 2140 @ 1.60GHz, x86 Family 6 Model 15 Stepping 2 Processor Count: 2 RAM: 2046 Mb Graphics...

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