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Security and removal help with spyware, HijackThis logs, etc.

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    # AdwCleaner v4.111 - Logfile created 24/02/2015 at 00:00:09 # Updated 18/02/2015 by Xplode # Database : 2015-02-18.3 [Local] # Operating system : Windows 8.1 (x64) # Username : User - LENOVO-PC # Running from :...

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  • 02/23/15--17:43: Ripped Off ??
  • Bill Kaspersky has been on the computer remotely most of the day. closed the checking / debit after getting cash. went and filed police report; in case of dispute.

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    Hello, I am needing help with my computer. I'm unsure of the exact cause of this problem; but I absolutely cannot download any filetypes to my hard drive or flashdrive(s). When I attempt to download .jpeg, .pdf, .gif , etc. I get this message...

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    Hi all, so the problem i, that when i start computer, type in the password, i see the desktop. Bus soon ii notice, that there is no internet connection(but it should be on), all the programs that started with the windows now are no longer...

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  • 02/23/15--20:27: Popups
  • Is there any way to get rid of, or stop, these stupid video ads that play automatically, or the "deal" things that pop up from the bottom of the screen telling me I can save money on this thing on Amazon, or that pop up whenever I scroll over a...

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    I've tried everything I know how to do (which admittedly isn't much) and I'm hoping someone can help. I've run Spybot, Malwarebytes, and AVG. They all say they detected something called Astromedia and removed it, but now my computer is running worse...

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  • 02/24/15--09:34: Win32:Dropper-gen[Drp)
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: Intel(R) Pentium(R) CPU N3530 @ 2.16GHz, Intel64 Family 6 Model 55 Stepping 8 Processor Count: 4 RAM: 3984 Mb Graphics Card: Intel(R) HD...

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  • 02/24/15--12:21: MacBook Pro virus
  • Help! I have a virus of somekind and cannon seem to get rid of it! I tried anti malware programs and they do not stop it! My MacBook opens pop up windows everytime I try and use safari. One is Mac Keeper, another is zip cloud and there are a few...

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz, Intel64 Family 6 Model 42 Stepping 7 Processor Count: 4 RAM: 8040 Mb...

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  • 02/24/15--13:53: Run Dll error message
  • The dll error message reads: There was a problem starting C:\ (swiggle line) 1\common\ (swiggle line) 1\system\sysmenu.dll The specific module could not be found OK (the only option)

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  • 02/24/15--14:20: printer error for pdf
  • It won't let me download TSG SysInfo. I tried to run, no luck. 1. changed printer from HP84i0C to HPenvy4500. Had difficulty removing 840C. I have been unable to print anything. Now I am trying to print a PDF file. Error Msg: Printer Error...

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    You are welcome. :)

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    In the past few days AVG has stopped working on my computer and does not show in the System Tray, and my system has been sluggish in general. When I try to launch AVG I get an error message: "C:\Program Files\AVG\AVG2015\avgui.exe - Windows...

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    Please Help for this issue...

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    Hello, I have an Acer Aspire 5536 Laptop with an AMD Athlon Processor QL-64 2.1 GHz. It has 3.00 GB of RAM, it’s a 32 bit system and it’s running Vista Home Premium w/ Service Pack 2. The antivirus is AVG Free and it’s detecting a virus called...

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    My computer is running very slow and making an awful grinding type of sound. I opened my tower and cleaned everything so I know it is not dirty. Please help!! Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows...

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  • 02/25/15--09:35: No desktop on startup
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz, Intel64 Family 6 Model 58 Stepping 9 Processor Count: 4 RAM: 3911 Mb Graphics Card: Intel(R) HD...

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  • 02/25/15--10:40: Is this malware?
  • I don't have google chrome installed on this work computer running Win 7 64 bit but I got a pop up that said Whoa! google chrome has crashed. Relaunch now? If I go into task manager I see a lot of entries for Ftlkpklzjfa.exe as a Google Chrome...

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    Hiya Are you still having this problem? If so, can you try this. Download the following to the computer that is working, and transfer over using a usb drive etc Please download *Malwarebytes' Anti-Malware* from *Here*...

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  • 02/25/15--21:18: Unstoppable popups "2"
  • This is my second PC . # AdwCleaner v4.111 - Logfile created 26/02/2015 at 00:11:41 # Updated 18/02/2015 by Xplode # Database : 2015-02-18.3 [Server] # Operating system : Windows 7 Home Premium Service Pack 1 (x64) # Username : Dylan18 -...

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