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Security and removal help with spyware, HijackThis logs, etc.

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  • 03/03/15--08:17: Terdir is Driving Me Crazy
  • Hi Derek, Thank you for your attention. Here is FRST.txt: Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 29-02-2015 Ran by MindTravel (administrator) on INFOTOGO on 03-03-2015 08:10:13 Running from...

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  • 03/03/15--11:27: PC is running super slow
  • Hope the info below helps.... thank you! Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1 with Bing, 64 bit Processor: AMD E1-6010 APU with AMD Radeon R2 Graphics, AMD64 Family 22 Model 48 Stepping 1...

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, 64 bit Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz, Intel64 Family 6 Model 37 Stepping 5 Processor Count: 4 RAM: 3895 Mb Graphics Card:...

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    Hi Ruggie, no problems, I just thought you were very busy, which I know you are anyway, - I will get that sorted as soon as possible. PS I have just installed a VPN.

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    Hello and welcome to TSG, Use the instructions in the following link to show hidden files: http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/ Next, 1.Download Malwarebytes Anti-Rootkit from this link:

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8, 64 bit Processor: AMD E-300 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0 Processor Count: 2 RAM: 3682 Mb Graphics Card: AMD Radeon HD...

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    I do not have an available restore point prior to the infection. I did a standard uninstall of 'Roll Around' and removed it from my Browser extension which of course did not work. I then tried every Malware S/W suggested on many sites dealing with...

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: AMD A8-6410 APU with AMD Radeon R5 Graphics, AMD64 Family 22 Model 48 Stepping 1 Processor Count: 4 RAM: 3519 Mb Graphics Card: AMD...

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    I was going thru services in my task manager and came up on this listing.." nsgDBF.tmps " , i tried finding it and could not. so i dnloaded your sysinfo utility ran it and here is the copy " Tech Support Guy System Info Utility version 1.0.0.2...

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    Bump?

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  • 03/05/15--11:22: CryptoWall 3.0?
  • Lets scan the computer first. Image: http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool (http://www.bleepingcomputer.com/download/junkware-removal-tool/) to your desktop. * Shut down your protection...

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    You will need to scan your computer. Run the program on post 2 to view your settings.

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  • 03/05/15--12:16: possible keylogger
  • Hiya Sorry for the late reply. Are you still having this problem? If so, can you do the following and we'll go from there: Download *Security Check* from *_here_* (http://screen317.spywareinfoforum.org/SecurityCheck.exe). * Save it to your...

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  • 03/05/15--12:21: Windows 7 shutdown dilema
  • Hiya and welcome to Tech Support Guy :) Are you still having this problem? If so, can you run the following and we'll go from there: Download *Security Check* from *_here_* (http://screen317.spywareinfoforum.org/SecurityCheck.exe). * Save it...

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  • 03/05/15--17:00: Computer needs cleaned
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit Processor: Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz, x64 Family 6 Model 23 Stepping 6 Processor Count: 2 RAM:...

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    Suddenly today I started seeing these link icons which look like this when mouse over . . it's the icon on the right & slightly above the word "installment": Image: http://www.beaujohnson.com/temp/LINK ICON EXAMPLE 2.jpg How can I put an ent...

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  • 03/05/15--18:38: Graphics Accelerator problem
  • This is a problem that's been around the Internet a while. I've tried 7 or 8 so called fixes and none of them work. “Intel Graphics Accelerator Drivers for Windows Vista stopped responding and has successfully recovered.” Don't understand the...

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  • 03/05/15--19:14: Optimizer Pro
  • This malware just started popping up today when I try to go to Outlook from Internet Explorer. Here are the three logs created by Farber Recovery Scan:

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  • 03/05/15--23:19: High ram usage and cpu.
  • Try this. http://www.bleepingcomputer.com/download/roguekiller/ Click Download Now @Author's Site. ------- Using a clean device, I suggest you change the passwords and login details for any banking, Email, online shopping accounts, etc.

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    Herd log entries are of no concern, what is the current status of your system. If there are still issues with freezing and lethargy is maybe in need of some maintenance to the system. I`m not sure if your parents can run the following? Download...

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