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Security and removal help with spyware, HijackThis logs, etc.

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    If that is Win 8/8.1 Smart Screen filter, then click on More Info and then Run Anyway. Also, are you right clicking on the file and selecting to "Run as Administrator"?

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    Hi, Does the problem still exist?

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  • 03/10/15--01:48: Popups
  • Hi, Are you still having this problem?

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    Hello and welcome to TSG, Use the instructions in the following link to show hidden files: http://www.bleepingcomputer.com/tutorials/how-to-see-hidden-files-in-windows/ Next, Download Farbar Recovery Scan Tool...

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    Hello, I have this personal laptop that I've been trying to rid of malware etc. I ran a few tools like Malwarebytes and ADWCleaner which helped a lot. After all that I am now getting this popup when launching Internet Explorer as stated in the...

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  • 03/10/15--07:43: Problem?
  • Not that the logs show this but a deep look at the hard drive would not hurt >>>> Download the latest version of TDSSKiller from *here* (http://media.kaspersky.com/utilities/VirusUtilities/EN/tdsskiller.exe) and save it to your Desktop. 1....

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    but first, according to your guidelines, I need to be able to back up my important things. and the first problem is, I cannot connect to my usb port. I get a message saying 'we could not reconnect all your network drives'. ideas on how to fix...

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    closing duplicate thread, original is at http://forums.techguy.org/virus-other-malware-removal/1144517-i-have-bunch-stuff-shouldnt.html.

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  • 03/11/15--06:08: .DLL error on startup
  • Download attached *fixlist.txt* file and save it to your desktop. _*NOTE.*_ It's important that both files, *FRST/FRST64* and *fixlist.txt *are in the same location or the fix will not work. *NOTICE: This script was written specifically for...

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  • 03/11/15--06:42: hijack.folderoptions
  • Hello I recently ran a malwarebytes scan on my computer and it found one registry value (hijack.folderoptions) and several what looks like related registry datas, all 'PUM.hijacks'. For example, PUM.hijack.Cmdprompt. My computer has been...

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  • 03/11/15--11:14: Malware in Proxy?
  • Congratulations. I would reccomend *AVAST (https://www.avast.com/index)* as an antivirus. 1. Download Delfix from *here (http://www.bleepingcomputer.com/download/delfix/)* 2. Ensure *Remove disinfection tools* is ticked *Also tick: * *...

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  • 03/11/15--13:27: possible keylogger
  • Its okay about Security Check ;) As for the above log, there are a few entries I'm curious about, so lets run some automated tools to see what they bring up: --------------- Image:...

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    A couple other suggestions: Since your machine has limited graphics capacity, this will reduce the load from webpages. I would suggest making Firefox your default browser. --------------------------------------------------------- *Install...

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  • 03/11/15--14:57: winspool.drv
  • OKAY... so... Let's see, where to start... I GUESS most of my problem is the winspool.drv error I keep getting "C:\WINDOWS\System32\winspool.drv is either not designed to run on Windows or it contains an error. Try installing the program...

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    I have a toshiba.. Windows 7. I've had to turn it off and on as it locked up upward of 8 times this week. Every scan I do comes back clean but it freeze's up. Could be anything from scripts to malware or viruses.. Need some major assistance. ...

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    Hi Tech Support can someone AnalyzeThis for me? Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 7:00:54 PM, on 3/11/2015 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v9.00 (9.00.8112.16633) FIREFOX: 36.0 (x86...

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    I use a windows platform on my laptop and have a SanDisk memory card in the computer. The memory card seems to have been infected with Cryptowall 3.0 or something called paytoc4gtpn5czl2. How can I unencrypt my memory card so that I can view the...

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    Dear Tech Support Guy community, My PC (info below) has been sluggish for a while, and having lately kept a close eye on the most CPU-demanding processes under Task Manager (under zero-load conditions, i.e. empty taskbar), I have a list of three...

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    Apologies for taking so long to reply! We use the computer for some of the tasks in running a small business, yes. I'm not sure about the motherboard. The computer is definitely an HP machine. FRST Report: ---Quote---

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    Hello again, *lkm13*. It looks like your machine as become unbootable due to a small failure from *Panda Security*. You can read about it *here (http://www.theregister.co.uk/2015/03/11/panda_antivirus_update_self_pwn/)*. Luckily, official...

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