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Security and removal help with spyware, HijackThis logs, etc.

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    Please download Farbar Recovery Scan Tool (http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/) and save it to your Desktop. *Note*: You need to download and run the 64 bit version * Right click to run as administrator. When...

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    Someone told me to run malwarebytes (https://www.malwarebytes.org/) and that did the job. Easy fix, thanks a lot.

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    It is not a waste of time 2 antiviruses or security programs or parts of them can cause all sorts of strange behaviour. Norton however is known to cause all sorts of weird and wonderful actions or problems on windows 8 When you install any...

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    I added the txt files to a zip file (apparently it was too much text to just paste in)

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  • 06/02/15--09:25: Adware is eating me alive!
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7 Processor Count: 4 RAM: 4043 Mb...

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  • 06/02/15--14:15: Sons laptop is infected
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: AMD A6-5200 APU with Radeon(TM) HD Graphics, AMD64 Family 22 Model 0 Stepping 1 Processor Count: 4 RAM: 3537 Mb Graphics Card: AMD Radeon...

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    Hello, THe operating system is Windows 7 HOme Premium Service Pack 1 64 bit. The browser keeps changing the homepage being redirected even after i removed malware with adware, junk removal tool, malwarebytes, Ccleaner, There are many applications...

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    Leave RogueKiller for now. I want to see the primary log from FRST, named FRST.txt. Log files are stored in the following folder: *C:\FRST\Logs* Thanks, Kevin

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  • 06/03/15--10:21: Cryptowall question
  • if a computer got infected and was 'encrypting' files on a share is there any way to determine which computer it was coming from, if i can get onto the server with those shares ? ( i have backups, so not worried about restoring them, just would...

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    Apologies, there is a typo in my previous post. The upload peaks at 1.3 Mb/s not MB/s as reported originally. At this level, I don't understand why the router should struggle. I'm more concerned about potential malware though.

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  • 06/04/15--04:42: happy face squares
  • Hello all, I have these weird happy face squares that keep showing up on my screen, on browser windows and on documents. If I open a document and move my mouse over where the squares are they disappear, but they keep coming back. I haven't...

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1 with Bing, 64 bit Processor: Intel(R) Celeron(R) CPU J1800 @ 2.41GHz, Intel64 Family 6 Model 55 Stepping 8 Processor Count: 2 RAM: 3987 Mb Graphics Card:...

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  • 06/04/15--15:16: can anybody help me please
  • i am having issues with my wifi, and when i put it on here i was told i had lots of viruses, i am not technical at all, so i was hoping someone could help me. i did post this about a week ago, but i cant seem to find it anywhere, thanks in advance

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  • 06/04/15--20:11: Firefox Browser being weird
  • My internet browser keeps lagging and freezing up on me and I am wondering if it is because of malware. I just did a virus scan and a malware scan but it didn't come back with much. Not sure what to do but here are my specs and stuff. Tech...

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  • 06/05/15--00:40: 127.0.0.1:8080 Proxy Malware
  • I have this problem ,my log

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    I got a scam call from 210-249-0540 with "Novatel" on the ID. Later upon being questioned, he gave 855-674-1190 as the call back number, and ameriweebly.com as his website, though I would never actually go on any website he'd give me. The scammer...

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    Hi again! I've had a problem with my built in laptop mouse for several months. It wants to right-click, select items (turns everything blue), drag stuff and drop it who-knows-where, let go of things I'm trying to drag and sometimes it simply stops...

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    Here's the sys info: Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10...

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  • 06/05/15--17:45: Safesearch removal help
  • Did you install Microsoft Security essentials or ESET? Double click *Frst64.exe* to launch it. *FRST64* will start to run. * When the tool opens click *Yes* to disclaimer. * Press the *Scan* button. * When finished scanning,a log will open on...

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  • 06/06/15--11:35: Cryptowall 3.0?
  • I left my laptop on while i went out to run errands, only thing i had opened was an amazon link of something i want to purchase. Once i returned my laptop charge was dead cause my battery doesnt hold power and 5-6 windows saying "Help Decrypt" were...

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