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Security and removal help with spyware, HijackThis logs, etc.

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    Thought I should include my combofix report: ComboFix 15-07-12.01 - Lucylou 07/15/2015 19:26:57.2.2 - x64 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3836.2346 [GMT -4:00] Running from: c:\users\Lucylou\Downloads\ComboFix.exe...

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    ---Quote--- I do have script issues. I found Javascript virus which I removed and I disabled Java. I’ve used multiple antivirus, antimalware and antispyware and have found some PUPs, which I also removed. The computer now appears to be free of...

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  • 07/16/15--06:33: Printer Spooler
  • My OS is Win8.1, 64-bit and my printer is HP LASERJET P2035 I keep getting this message, “ERROR printer spooler not running” I have watched the TSG videos and have done everything that you suggest. I ran the services.msc, found the print...

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    step 1 Click on this link to download : ADWCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop. Do not click on any links...

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    This is a personal computer.

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  • 07/17/15--07:49: Cinema Plus 2.4cV15.07
  • hello my computer is infected with cinema plus 2.4 and I dont know what to do there are pop-ups ads everywhere i have tried to uninstall it with the "Control Panel" and other software but nothing succeeded. I also tried to scan my computre with...

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    un install Spybot as that will interfere with and prevent the fixes then uninstall Cash Back Assistant then reboot then Download attached *fixlist.txt* file and save it to your downloads folder. _*NOTE.*_ It's important that both files,...

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  • 07/17/15--23:46: Crypto wall virus
  • Any idea to solve the problem of the encrypted files without paying money Sent from my SM-T311 using Tapatalk

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  • 07/18/15--05:02: Frozen and not working
  • Hi, After an update a few days ago, my computer has frozen up and the hard drive won't stop running. I have scanned with malware bytes and avast free version, but no luck. Tech Support Guy System Info Utility version 1.0.0.2 OS Version:...

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    ---Quote--- Mcafee is pbly vintage early 2015 at best. ---End Quote--- do you pay a subscription if not - what do you use for an upto date current antivirus a newusb stick - then you can just leave it safely in a drawer windows 8 /8.1 does...

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    Do you have log from JRT, also did reinstall video card driver help?

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  • 07/19/15--09:45: Computer Crawls Along
  • Hi, and thanks for your support. I have a Dell Inspiron N5110 laptop. Programs and documents take forever to load. Here is the TSG Sysinfo: Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium,...

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    Operating system: Windows 7 Antivirus : Avast Anti-malware: Malewarebytes Ive been having this box pop up ever randomly today and I have absolutely no clue how to fix it. My cpu is at 100. Ive ran malewarebytes and avast and both have come...

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    Hi and thanks in advance for any help, My computer keeps randomly opening new IE windows, sometimes just one, other times 7 or 8 of them, and periodically something will suddenly blast out of the speakers and I have no idea where it is coming...

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  • 07/20/15--07:55: RSA 2048 Cryptowall Ransom
  • Morning, i read through almost all the posts and could not find a answer to this i believe i have the RSA Cryptowall Ransom Virus that took over my jpgs and pdf files i do i get this off and any hope in saving my pics? i know i may just...

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    Hi captainfurious, Let's see what's happening. ----------------------------------------------------------- *Download and Run the Farbar Scan Tool* * *Download* *_FRST64_*...

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  • 07/21/15--01:29: Can't access PC.
  • First off, I've used the forum in the past. It's helped me out a great deal, and I always appreciate Techguy. I recommend all of my friends to this site for computer related issues. You guys perform a wonderful service. Now. About my issue. For...

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  • 07/21/15--08:45: Laptop moving very slow!
  • Please go to the following link to validate Windows: http://www.microsoft.com/genuine/validate/ Then reboot and post a new MGA Diagnostic log please.

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    I purchased a used rebuild Dell Dimension 3000, limited funds right now, i am running Xp and system specs are Windows XP professional SP3 , Intel Pentium 4 2.8 GHz 2 gig RAM, Intel 82865G Graphic controller I am finding it very slow with lots...

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    If no issues or concerns on the malware front run the following to clean up.... Download *"Delfix by Xplode"* (http://general-changelog-team.fr/en/downloads/finish/20-outils-de-xplode/9-delfix) and save it to your desktop. Or use the...

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