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Security and removal help with spyware, HijackThis logs, etc.

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    Hi, I have been experiencing very slow, unworkable speeds when using the internet recently all of a sudden and I received a call from a ridiculously unconvincing Indian guy with poor English that said he was from "windows server" and he knew that...

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  • 12/13/13--02:18: script error
  • hi guys - i keep getting a scrip error message on nearly every page i open - with the following http://app.mam.conduit.com/getapp/ct3316263/scripts/main-mam.js can you pls tell me how to get rid of this or deleat - reset or what ever - thanks ...

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  • 12/13/13--02:56: Excessive Broadband Usage
  • Hi, this week I had a message from my ISP saying I was reaching my usage limit. We normally use about 10Gb a month, some days this week we have used over 10Gb in web downloads. Wednesday we were out all day, the computer was on and we used 7Gb. ...

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz, x86 Family 15 Model 2 Stepping 7 Processor Count: 1 RAM: 253 Mb Graphics...

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    ***Continueing with attach.txt*** . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1

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    I have been hijacked by the us.yhs4.search virus and have not been able to delete it. Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 1:24:59 PM, on 12/13/2013 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v9.00...

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    I'm a patient guy, but I entered this help request on 5 Nov 13 - and there are others who have waited longer! Should I be looking elsewhere for help? Not sure how valid the files I've uploaded are anymore, BTW...Just Wondering.

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  • 12/14/13--01:51: Lockscreen
  • I have run a scan with AVG and it's found a Luhe.LockScreen.A. It says it's too big to remove. It's found it in C:\Program Data\Otbpw.pad. What made me scan was that sometimes when I run a program, or open an email, a screen of text scrolls up,...

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    Can anyone guide me through deleting the files that have infected my laptop (running win7 pro) or preferably recommend an application that will scan and remove said files. Symptoms My default browser is Firefox, but IE11 will randomly start with...

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    Hello! Can someone please help me? I am writing this from a dimly-lit Polish internet cafe with a slow internet connection. I came here because my Toshiba laptop (windows xp) has been running painfully slowly. My livelihood depends on my...

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    go here* http://myonlinesecurity.co.uk/how-to-protect-yourself-and-tighten-security/ *for info on how to tighten your security settings and how to help prevent future attacks. and scan here* http://secunia.com/vulnerability_scanning/personal*...

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  • 12/15/13--08:05: Webpage Homepage
  • Hello, This sounds like the work of malware. To help make sure that you get help from someone qualified to deal with the often intricate process of malware removal, I've asked for your thread to be moved to the specialized Virus & Other Malware...

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  • 12/15/13--10:40: insiron 6000 sound died
  • What was the solution that worked for a little while? Please don't do things on your own but wait for instructions. Please download DDS by sUBs to your desktop from the following location: http://download.bleepingcomputer.com/sUBs/dds.scr ...

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  • 12/15/13--11:44: programes
  • ---Quote--- I have noticed one strange thing on my system restore points for the last 15 days all the restore points show Software Distribution Service 3.0 what it is? ---End Quote--- I believe it's when a Windows Update is installed (including...

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    Here is the GMER file: GMER 2.1.19163 - http://www.gmer.net Rootkit scan 2013-12-16 00:08:56 Windows 5.1.2600 Service Pack 3 \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 IC25N060ATMR04-0 rev.MO3OAD4A 55.89GB Running:...

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    Please complete all the instructions in post #18 as listed and welcome back :)

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    Hello. Can someone have a look at the below. recently my computer just shuts down immediately and a blue screen pops up saying to reboot in safe mode. Is there something lurking in my HJT? Many thanks in advance. Cheers! Logfile of Trend Micro...

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    yes it is safe to remove anything MalwareBytes finds & marks as unwanted or PUP after doing that please reboot then Click on this link to download : ADWCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) Click on ONE of the Two ...

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  • 12/16/13--04:51: pop up
  • Hiya and welcome to Tech Support Guy :) Sorry for the long wait, these forums are very busy. Are you still having this problem? If so, can you do the following: Download *Security Check* from *_here_*...

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    Hello, I have an Asus laptop computer ( model: X54C, 64-bit operating system, windows 7, installed memory RAM: 4.00GB, Intel Core i3-2370M CPU @2.40 GHz processor). My brother was using my computer a few days ago and I think he may have...

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