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(showing articles 1 to 50 of 50)

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Security and removal help with spyware, HijackThis logs, etc.
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  • 06/30/15--09:10: Still infected?
  • Hi Guys A few weeks ago I returned home from a hospital stay to find my pc was playing up and I'm sure it had become infected. The first sign of this was a centre-screen message box advising me that "ave.guard.exe has encountered a problem and...

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    It has taken me over an hour to create this post. Including two restarts and the TSG download Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: AMD...

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    Hi and thanks in advance for any help, My computer keeps randomly opening new IE windows, sometimes just one, other times 7 or 8 of them, and periodically something will suddenly blast out of the speakers and I have no idea where it is coming...

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  • 07/21/15--01:29: Can't access PC.
  • First off, I've used the forum in the past. It's helped me out a great deal, and I always appreciate Techguy. I recommend all of my friends to this site for computer related issues. You guys perform a wonderful service. Now. About my issue. For...

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    When I boot my PC the Ram is running at 45%+ once I open my Browser it rises to 75 -80% and then quickly reaches 98% over an hour or two meaning I have to reboot and start again. My browser can be slow and I often see that it is hanging to read...

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    OK next step Please download Farbar Recovery Scan Tool (http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/) and save it to your Desktop or downloads folder . *Note*: You need to download and run the 64 bit version * Right...

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    FRST ADDITION: Additional scan result of Farbar Recovery Scan Tool (x64) Version:26-07-2015 Ran by Tu Wei at 2015-07-26 21:13:39 Running from C:\Users\Tu Wei\Desktop Boot Mode: Normal ========================================================== ...

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    HI ! I have come to this forum today to ask for some help or guidance. My internet has been slow in the past but I believe this may just be my service and not my computer. Someone who could help me verify any spyware or malware etc intrusions would...

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    Good evening, A computer error occurred this evening at 7pm, my laptop had gone into idle mode and would not boot up when I touch the mouse pad, the screen remained 'off', CTRL+ALT+Delete brought back my screen with an error message saying that...

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  • 07/27/15--09:18: Blekko nuisance
  • I'm using IE Ver 11 with Google and continuously have "blekko" interrupting me. I have gone through the threads on this site concerning blekko and used suggestions to remove the nuisance. I've used ADware cleaner, Malware cleaner, I've been through...

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  • 07/27/15--23:09: Pokki? It won't go away...
  • Hello, *ccdand*. My nickname is *Nevan* and I will be helping you getting your system back on its electronic feet. Before we get started, please keep these things in mind: * *Always read every part of my post carefully*. If you don't, you may...

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    My five + year old laptop is slow enough as it is. I needed a WAV to MP3 converter, downloaded & installed one off of an unknown website, and along come alot of other baggage attached. Some strange "Geek" online chat with computer "experts" with...

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    Searched the forum, downloaded AdwCleaner, need further help. # AdwCleaner v4.208 - Logfile created 29/07/2015 at 10:53:29 # Updated 09/07/2015 by Xplode # Database : 2015-07-26.2 [Server] # Operating system : Windows 7 Home Premium Service...

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    no worries, just be patient as the malware section is easily the busiest forum we have.

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  • 07/30/15--12:18: Dll error
  • Hello, I'm updating my child's laptop and when I click on Google Chrome to go online I get this message: There was a problem starting C:\Program Files(x86)\MusicToolbar\Datamngr\apcrtldr.dll Access Denied Here is the information you...

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    Hello Ive tried all of the different malware removal tools and other anti virus tools that I could learn about on the other threads posted here. Can't seem to get this thing resolved. It's been 6-7 days of trying repairs, thinking it's been...

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    Here are my laptop specs.. Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1 Single Language, 64 bit Processor: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9 Processor...

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  • 07/31/15--06:39: Internet browser ads viruses
  • Hey everyone. I'm currently at my friends house trying to fix his chrome ads problem. This is about the 10th time doing so. (The ones that underline everything) Every time I get rid of them, they keep coming back a week later. The last one I...

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  • 07/31/15--12:35: Are these virus
  • Help me... I my C:\ProgramData ; I have a lot of files with wierd names. Examples: {0ef4709d-acb6-fa23-0ef4-4709dacbc276} {e14e33a0-e1dc-a7c8-e14e-e33a0e1dce83} {91751797-6ef4-b0a2-9175-517976ef5e5d}

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    Hi referee07, If you have run ESET and Malwarebytes and both showed up clean, the prospect that you actually have a virus is *extremely* low. You may however, be experiencing a number of other things that could be the cause. If you want extra...

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    Thanks Stef, I updated to 10 yesterday from W7 Pro, is very good and easy to use... Kevin..

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  • 08/01/15--15:20: Pop Up ads
  • I have pasted both in here.... Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:30-07-2015 Ran by Robin (administrator) on ROBIN-PC (01-08-2015 23:12:23) Running from C:\Users\Robin\Downloads Loaded Profiles: Robin...

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    That is showing every sign of a pirated operating system and office with illegal activation hacks clearly showing in the logs We do not assist with pirated sytems Topic closed

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  • 08/02/15--12:43: Keyboard Issues
  • So -- I'm not even sure this is a malware related issue, but I suppose it could be. Every once in awhile when I am typing, either in Word or on the web, without any reason at all, letters will start typing in all caps. And I'm not hitting the caps...

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    Hi Guys, I own a Samsung Galaxy Alpha android phone and when browsing the internet on Sat using the Samsung browser I inadvertently picked up a virus. Its a ransom note demanding $300 to unlock my browser. The website says thegradations.com/2/1. I...

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    Been a long time since I needed help here, but haven't had too much problems with my computers. Recently, though, my computer has been running slowly and Microsoft updates since July 15th are not downloading or installing, so I'm suspecting either...

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  • 08/02/15--15:16: network virus
  • I think you may have wanted me to reply here instead of a new thread. srry

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    Hi: I have 2 current problems. My computer has been freezing up for some time. Recently, the fan has started running much faster than normal and certain programs have become unmanageable, especially gmail. Text lags behind typing so much it's...

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  • 08/03/15--09:11: Annoying redirection
  • Hey guys, I randomly have started to get redirection on my search on google chrome through yahoo search and anytime I search on google , I get annoying "It's Result Hub ads" on my screen. I've installed super antispyware remover and anti...

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    Thanks for the help everyone but I couldn't get any response from my machine without defaulting it. I chose to factory default it (alt-f10 on startup for anyone who's interested) and chose not to save any info on the drive so there was no chance of...

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  • 08/04/15--16:17: Malware
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 10 Home, 64 bit Processor: AMD A6-6310 APU with AMD Radeon R4 Graphics, AMD64 Family 22 Model 48 Stepping 1 Processor Count: 4 RAM: 7103 Mb Graphics Card: AMD...

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    The logs show clear signs of an activation hack for windows/office we do not assist with pirated windows/office so this topic is now closed

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  • 08/06/15--13:42: Trojan.Agent/Gen-FakeAV
  • I have ran my super anti Spyware and it picks up the Trojan.Agent/Gen-Fake AV but won't remove it or quarantine it either . My virus protection (Avast) does not pick it up. I have tried adware cleaner and nothing is helping. PLEASE someone help. ...

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  • 08/07/15--00:56: dregol
  • Hello, *harvey321*. My nickname is *Nevan* and I will be helping you getting your system back on its electronic feet. Before we get started, please keep these things in mind: * *Always read every part of my post carefully*. If you don't, you...

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  • 08/07/15--15:07: Think I have a Virus
  • Do you have access to another non-infected computer? If so, please download FRST64 on that computer link: *_For 64 bit Systems_* (http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/) copy it onto a USB drive, and then...

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  • 08/07/15--16:55: ShowMyPC scam
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: Intel(R) Core(TM) i5-3350P CPU @ 3.10GHz, Intel64 Family 6 Model 58 Stepping 9 Processor Count: 4 RAM: 16345 Mb Graphics Card: NVIDIA...

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    In opening chrome today I've had errors in which my internet icon flickers on and off. It is connected to the internet but it's slower than usual and sometimes it just disconnects and reconnects on its own. The disk cleanup has done the best...

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  • 08/09/15--22:57: interruption
  • sounds like malware to me moved to malware cleaning Step 1 Click on this link to download : ADWCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them...

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  • 08/10/15--09:42: Suspected malware
  • Okay Cody, here are the files Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:09-08-2015 Ran by Administrador (administrator) on USUARIO-061D4ED (10-08-2015 11:35:20) Running from C:\Documents and Settings\Administrador\Mis...

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    Hello! I am somewhat experienced in removal but this one has me lost and annoyed. Randomly about once a day, while the internet browser is open, we get a loud person talking to us through the computer (no pop ups, just sound) and it's actually from...

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  • 08/11/15--13:14: update.exe failure
  • This is driving me zanny!! I am using Windows 7 on a Dell desktop computer about 4 years old. Every working fine except I keep getting a pop-up on my computer saying update.exe 0x752de5a8 failed. I haven't a clue what update.exe 0x752de5a8 is -...

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    My Asus model cm6870 gets heavy use from the family. At some time I believe it had acquired a virus. The computer started to run extremely slow. Running programs, opening folders and even task manager would never open and if they did they would...

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    Hey there guys, i recently got a new computer from a guy. i know for a fact that he uses RAT tools at home and i am a little worried he might have ratted me. i ran an avast full scan and found a bunch of php shell stuff... i know enough about this...

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  • 08/12/15--11:14: Autoclicks on Windows 7
  • Hi everyone I just have a quick question. So I have a PC in my living room and I hear like auto mouse clicking sounds, but its not actually clicking anything, but all I hear is clicking sounds. Its not all the time. I am not sure if its a malware...

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  • 08/12/15--16:24: Slow Running Lap Top
  • Can I have my Lap Top Cleaned up and restore like new. I do have problems

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  • 08/12/15--23:34: Possible Malware
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz, Intel64 Family 6 Model 42 Stepping 7 Processor Count: 4 RAM: 4002 Mb...

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    i m using windows xp . suddenly the internet explorer has stopped opening the google search site. All other ites are opening. Can anyone hel-p. I have used hitman-pro , malwarebytes antimalware pro , ESET online scan ......and avast . still not...

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  • 08/13/15--14:39: Possible vbs/agent infection
  • Hi guys and thanks in advance for any help you can give me. A couple of days ago I noticed something flash up so quickly ran a scan with avg to be told vbs/agent had infected this computer.It seemed to be moved and healed so didn't think too much...

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    While trying type in google search this pops up in search box sunbeam mixer bread attachments can not get rid -i clear out start type again same thing -i had to go to yahoo to do a search--crazy i have 2 laptops same problem and message--almost...

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  • 08/13/15--18:44: Possable Malware
  • So I think I might have malware. I noticed before I upgraded to win 10 I was using Win 7. Would notice that random keyboard keys would stop working. For example would try to type the number 6 on both the top part of the keyboard and then on number...