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Channel: Tech Support Guy - Virus & Other Malware Removal
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Oh, help, PLEASE!

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glad you finally found it

*Follow these steps to uninstall Combofix and the other tools it downloaded to remove the malware*
* Click START then RUN
* Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the /U, it needs to be there.


This will also purge the restore folder and clear any malware that has been put in there. Now Empty Recycle bin on desktop
Please double-click OTS.exe to run it.

press clean-up & it will delete/uninstall all the tools we have used to fix your problems and all their backup folders and then delete itself when you next reboot
Then reboot.

go here http://www.thespykiller.co.uk/index.php?page=3 for info on how to tighten your security settings and how to help prevent future attacks.

and scan here http://secunia.com/vulnerability_scanning/personal for out of date & vulnerable common applications on your computer and update whatever it suggests. Download & use the PSI version ( not the OSI, in your browser java version) as I no longer recommend having Java installed on the computer at all, unless it is absolutely necessary, because of the too high risk of malware infiltration

Then pay an urgent visit to windows update & make sure you are fully updated, that will help to plug the security holes that let these pests on in the first place. If windows update doesn't work, please come back & tell us

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