Dell laptop clean-up

Hello, chcuk4.

Thank you for the logs. AdwCleaner did not find anything to remove and JRT repaired only a couple of registry entries. There does not appear to be any malware or viruses on your machine and I see from your Security Check report that it is calling for a system defrag. I would also like to see another scan report to be sure nothing has been overlooked.

Please back up your registry

ERUNT (Emergency Recovery Utility NT)

The following fix requires altering your Windows Registry. Therefore, we need to back it up in case we run into problems.

• Please download ERUNT to your desktop from HERE.
• Right click erunt.zip, choose Extract All…, and follow the prompts to unzip the program.
• Open the ERUNT folder on your Desktop and double click ERUNT.exe to start the program.
• Click OK for all the prompts to back up your registry to the default location.

Note: if it becomes necessary to restore the registry, open the backup folder and start ERDNT.exe.

Please run the following scan

OTL

• Please download OTL to your desktop from HERE or HERE
• Close all other applications and windows so that you have nothing open.
• Double click on the icon on your desktop.

Note: Vista and Windows 7 users right-click and select Run As Administrator. If you receive a UAC prompt asking if you would like to continue running the program, you should press the Continue button.

• Under Output, click Minimal Output to select it.
• Click the Scan All Users checkbox. Leave the remaining selections to the default settings.
• Do not use the computer while the scan is in progress.
• When the scan is complete, two log files will open in Notepad: OTListIt.txt (will be maximized) and Extras.txt <- (will be minimized in the Task Bar).
• Both logs are automatically saved to the Desktop.
• Please copy and paste the contents of OTListIt.txt and Extras.txt in your next reply. If the Extras.txt log is too long, you may need to add a second reply to your thread.
• Click the red X in the upper right corner to exit OTL.

System Defrag

Your system disk may be too fragmented. This occurs over time when new files are saved, unwanted files are deleted, new programs are installed and other programs are deleted. All of this can cause your computer to become sluggish and unresponsive.

Please be patient while your computer is being defragged as it may take some time to complete.

• Click Start > My Computer.
• Right-click Local Disk C: > Click Properties.
• Click the Tools tab > Click Defragment Now.
• Click Defragment.

In your next reply, please let me know how your computer is running.