Ok, as Norton has been removed please run another scan with RogueKiller following these instructions below. Please also run another scan with ADWCleaner using the Delete button and post the log.
Download and run this to remove remnants of Norton: Norton Uninstall Tool
When the above is complete please go into the Control Panel and select Windows Update, when the window opens click on Check for Updates in the left pane. It will take a while to produce the results, install any found updates and let me know if it goes without a hitch. You need not select any Optional updates.
Download and run this to remove remnants of Norton: Norton Uninstall Tool
- Quit all running programs.
- Start RogueKiller.exe by double clicking on the icon.
- Wait until Prescan has finished.
- Ensure all boxes are ticked under "Report" tab.
- Click on Scan.
- Click on Delete when complete.
- Click on Report when the Deletion completes. Copy/paste the contents of the report into your next reply.
When the above is complete please go into the Control Panel and select Windows Update, when the window opens click on Check for Updates in the left pane. It will take a while to produce the results, install any found updates and let me know if it goes without a hitch. You need not select any Optional updates.
