Internet Explorer does not work & Chrome slow loading or does not load at all

Hi nicoles217,
A lot of junkware on there, probably none of it installed on purpose.
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Remove Programs Using Control Panel
From Start, Control Panel, click on Programs and Features
Click each Entry, as follows, one by one, if it exists, choose Uninstall, and give permission to Continue:

DealPly
DefaultTab
Iminent
InternetHelper3.1 Toolbar for IE
MyPC Backup
Search Protect by conduit
Smilebox
Wajam
Web Assistant version 2.0.0.612

Take extra care in answering questions posed by any Uninstaller.
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REBOOT (RESTART) Your Machine
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AdwCleaner Download and Run

Click on this link to download : ADWCleaner
Be careful NOT to click on any sponsored advertisement download.
The one by Xplode is correct. Click on the Download Now button and save it to your desktop.

NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.

Close your browser and double click on this icon on your desktop:



You will then see the screen below. Click on the Scan button (as indicated), accept any prompts that appear and allow it to run.
It may take several minutes to complete.
When it is done, click on the Clean button, accept any prompts that appear and allow the system to Reboot.
You will then be presented with the report. Copy & Paste it into a reply here before running any other programs.


If you lose track of the log, it is saved in this folder C:\AdwCleaner\
The filename will be adwcleaner[xx].txt where [xx] will be S1, or S2, etc. whichever filename is newest.

askey127