Browser being redirected

My wife's computer is having a problem with the browser being redirected by something she didn't install. I'm seeing things like video downloader, stat.dealtime.com and chat.iyogi.com and probably many others.

Here is the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:48:31 PM, on 3/25/2014
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v10.0 (10.00.9200.16843)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\HP SimplePass\TouchControl.exe
C:\Program Files (x86)\HP SimplePass\IEWebSiteLogon.exe
C:\Program Files (x86)\outobox\bin\XTLSApp.exe
C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTsysTray8.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\TotalRecipeSearch_14\bar\1.bin\14brmon.exe
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Users\Anne\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT13/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT13/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:60901;https=127.0.0.1:60901
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <-loopback>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: ExplorerBHO Class - {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\IPS\IPSBHO.DLL
O2 - BHO: InternetHelper3.7 - {8e2479de-6096-41f3-90ab-83be9946aa2d} - C:\Program Files (x86)\InternetHelper3.7\prxtbInte.dll
O2 - BHO: Toolbar BHO - {ab56dfde-0c14-45b3-9df6-7b0eba617870} - C:\PROGRA~2\TOTALR~2\bar\1.bin\14bar.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL
O2 - BHO: GreatArcadeHits Add-on - {D0C21091-FF8E-432C-9006-0540E81BA9D7} - C:\Users\Anne\AppData\Local\GreatArcadeHits\GreatArcadeHitsIE.dll
O2 - BHO: Search Assistant BHO - {df22384f-cf68-4d19-969f-10423715528b} - C:\Program Files (x86)\TotalRecipeSearch_14\bar\1.bin\14SrcAs.dll
O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
O2 - BHO: ClassicIE9BHO Class - {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIE9DLL_32.dll
O3 - Toolbar: Classic Explorer Bar - {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coIEPlg.dll
O3 - Toolbar: TotalRecipeSearch - {a0154e07-2b48-475c-a82a-80efd84ea33e} - C:\Program Files (x86)\TotalRecipeSearch_14\bar\1.bin\14bar.dll
O3 - Toolbar: InternetHelper3.7 Toolbar - {8e2479de-6096-41f3-90ab-83be9946aa2d} - C:\Program Files (x86)\InternetHelper3.7\prxtbInte.dll
O4 - HKLM\..\Run: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
O4 - HKLM\..\Run: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TotalRecipeSearch Search Scope Monitor] "C:\PROGRA~2\TOTALR~2\bar\1.bin\14srchmn.exe" /m=2 /w /h
O4 - HKLM\..\Run: [TotalRecipeSearch_14 Browser Plugin Loader] C:\PROGRA~2\TOTALR~2\bar\1.bin\14brmon.exe
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerST.exe
O4 - HKLM\..\Run: [HPMessageService] C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
O4 - HKCU\..\Run: [HP Officejet Pro 8600 (NET)] "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID "CN1CFAK35J05KD:NW" -scfn "HP Officejet Pro 8600 (NET)" -AutoStart 1
O4 - HKCU\..\Run: [Wisdom-soft ScreenHunter 6.0 Free] 0
O4 - HKCU\..\Run: [BrowserSafeguard] C:\Program Files (x86)\Browsersafeguard\Browsersafeguard.exe
O4 - HKCU\..\Run: [BackgroundContainer] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Anne\AppData\Local\Conduit\BackgroundContainer\BackgroundContaine r.dll",DllRun
O4 - HKCU\..\Run: [AVG-Secure-Search-Update_0214c] C:\Users\Anne\AppData\Roaming\AVG 0214c Campaign\AVG-Secure-Search-Update-0214c.exe /PROMPT /mid=050bb6a09eca47d29d34b95e6fd9717e-fbf6cb8715e0c148f5b5f56248be7b594e48249a /CMPID=0214c
O4 - HKUS\S-1-5-18\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect" (User 'Default user')
O4 - Startup: Monitor Ink Alerts - HP Officejet Pro 8600 (Network).lnk = ?
O4 - Global Startup: iSCTsysTray.lnk = C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTsysTray8.exe
O8 - Extra context menu item: Send to Bluetooth - C:\Program Files (x86)\Intel\Bluetooth\btSendToObject.htm
O9 - Extra button: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
O9 - Extra 'Tools' menuitem: HP Smart Print - {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIE.dll
O9 - Extra button: (no name) - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe
O9 - Extra 'Tools' menuitem: Classic IE9 Settings - {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe
O9 - Extra button: (no name) - {64964764-1101-4bbd-8891-B56B1A53B9B3} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\Office15\ONBttnIELinkedNotes.dll
O9 - Extra button: Send to Bluetooth - {2F56DCAA-153B-4479-B4E2-547405B34FB9} - C:\Program Files (x86)\Intel\Bluetooth\btSendToPage.htm (HKCU)
O9 - Extra 'Tools' menuitem: Send to Bluetooth - {2F56DCAA-153B-4479-B4E2-547405B34FB9} - C:\Program Files (x86)\Intel\Bluetooth\btSendToPage.htm (HKCU)
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - Winlogon Notify: SDWinLogon - SDWinLogon.dll (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
O23 - Service: Bluetooth Device Monitor - Motorola Solutions, Inc. - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
O23 - Service: Bluetooth OBEX Service - Motorola Solutions, Inc. - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Classic Shell Service (ClassicShellService) - IvoSoft - C:\Program Files\Classic Shell\ClassicShellService.exe
O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel(R) Corporation - C:\Program Files\Intel\WiFi\bin\EvtEng.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: TrueSuiteService (FPLService) - HP - C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe
O23 - Service: GamesAppIntegrationService - WildTangent - C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
O23 - Service: GamesAppService - WildTangent, Inc. - C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe
O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: @oem12.inf,%hpservice_desc%;HP Service (hpsrv) - Unknown owner - C:\Windows\system32\Hpservice.exe (file missing)
O23 - Service: HPWMISVC - Hewlett-Packard Development Company, L.P. - c:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
O23 - Service: Intel(R) Integrated Clock Controller Service - Intel(R) ICCS (ICCS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
O23 - Service: IconMan_R - Realsil Microelectronics Inc. - C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
O23 - Service: Intel(R) Bluetooth Radio Management - Intel Corporation - C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe
O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
O23 - Service: Intel(R) Capability Licensing Service TCP IP Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
O23 - Service: Intel(R) Smart Connect Technology Agent (ISCTAgent) - Unknown owner - C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTAgent.exe
O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Wireless PAN DHCP Server (MyWiFiDHCPDNS) - Unknown owner - C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Spybot-S&D 2 Scanner Service (SDScannerService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
O23 - Service: Spybot-S&D 2 Updating Service (SDUpdateService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
O23 - Service: Spybot-S&D 2 Security Center Service (SDWSCService) - Safer-Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\stlang64.dll,-10101 (STacSV) - IDT, Inc. - C:\Program Files\IDT\WDM\STacSV64.exe
O23 - Service: Stardock Start8 (Start8) - Stardock Software, Inc - C:\Program Files (x86)\Stardock\Start8\Start8Srv.exe
O23 - Service: TotalRecipeSearchService (TotalRecipeSearch_14Service) - COMPANYVERS_NAME - C:\PROGRA~2\TOTALR~2\bar\1.bin\14barsvc.exe
O23 - Service: TrueAPI Service component (TrueService) - AuthenTec, Inc. - C:\Program Files\Common Files\AuthenTec\TrueService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: Update outobox - Unknown owner - C:\Program Files (x86)\outobox\updateoutobox.exe
O23 - Service: Util outobox - Unknown owner - C:\Program Files (x86)\outobox\bin\utiloutobox.exe
O23 - Service: Validity WBF Policy Service (valWBFPolicyService) - Unknown owner - C:\Windows\system32\valWBFPolicyService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Zero Configuration Service (ZeroConfigService) - Intel® Corporation - C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

--
End of file - 17639 bytes

The dds.txt file:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16843
Run by Anne at 17:52:27 on 2014-03-25
Microsoft Windows 8 6.2.9200.0.1252.1.1033.18.8081.3328 [GMT -7:00]
.
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Program Files\Classic Shell\ClassicShellService.exe
C:\Windows\system32\Hpservice.exe
C:\Program Files (x86)\Stardock\Start8\Start8Srv.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files (x86)\MyPC Backup\BackupStack.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\dashost.exe
c:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTAgent.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\PROGRA~2\TOTALR~2\bar\1.bin\14barsvc.exe
C:\Windows\system32\valWBFPolicyService.exe
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\alg.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Program Files\Common Files\AuthenTec\TrueService.exe
C:\Windows\System32\LogonUI.exe
C:\Windows\System32\dwm.exe
C:\Program Files (x86)\Stardock\Start8\Start8_64.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files (x86)\outobox\updateoutobox.exe
C:\Program Files (x86)\outobox\bin\utiloutobox.exe
C:\Program Files (x86)\outobox\bin\FilterApp_C64.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgemca.exe
C:\Program Files (x86)\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\System32\dwm.exe
C:\Program Files (x86)\Stardock\Start8\Start8_64.exe
C:\Program Files (x86)\HP SimplePass\TouchControl.exe
C:\Windows\system32\taskhostex.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Classic Shell\ClassicStartMenu.exe
C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\HP SimplePass\IEWebSiteLogon.exe
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.0.1119.516_x64__8w ekyb3d8bbwe\LiveComm.exe
C:\Program Files (x86)\outobox\bin\XTLSApp.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\TotalRecipeSearch_14\bar\1.bin\AppIntegrator64.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe
C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTsysTray8.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Windows\system32\RunDll32.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\TotalRecipeSearch_14\bar\1.bin\14brmon.exe
C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerSt.exe
C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
C:\Program Files (x86)\AVG\AVG2014\avgui.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkCommunicatorCom.exe
C:\Windows\System32\RuntimeBroker.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\CyberLink\Power2Go8\CLMLSvc_P2G8.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkCommunicator.exe
C:\Program Files\Common Files\AuthenTec\TrueService.exe
C:\Windows\system32\taskhost.exe
C:\Users\Anne\Desktop\HijackThis.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\System32\Macromed\Flash\FlashUtil_ActiveX.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.com/
uSearch Bar = Preserve
uProxyServer = hxxp=127.0.0.1:60901;https=127.0.0.1:60901
uProxyOverride = <-loopback>
mURLSearchHooks: InternetHelper3.7 Toolbar: {8e2479de-6096-41f3-90ab-83be9946aa2d} - C:\Program Files (x86)\InternetHelper3.7\prxtbInte.dll
mWinlogon: Userinit = userinit.exe
BHO: ExplorerBHO Class: {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ips\ipsbho.dll
BHO: InternetHelper3.7 Toolbar: {8e2479de-6096-41f3-90ab-83be9946aa2d} - C:\Program Files (x86)\InternetHelper3.7\prxtbInte.dll
BHO: Toolbar BHO: {ab56dfde-0c14-45b3-9df6-7b0eba617870} - C:\Program Files (x86)\TotalRecipeSearch_14\bar\1.bin\14bar.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
BHO: GreatArcadeHits Add-on: {D0C21091-FF8E-432C-9006-0540E81BA9D7} - C:\Users\Anne\AppData\Local\GreatArcadeHits\GreatArcadeHitsIE.dll
BHO: Search Assistant BHO: {df22384f-cf68-4d19-969f-10423715528b} - C:\Program Files (x86)\TotalRecipeSearch_14\bar\1.bin\14SrcAs.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
BHO: ClassicIE9BHO Class: {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIE9DLL_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
TB: InternetHelper3.7 Toolbar: {8E2479DE-6096-41F3-90AB-83BE9946AA2D} - C:\Program Files (x86)\InternetHelper3.7\prxtbInte.dll
TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\coieplg.dll
TB: TotalRecipeSearch: {a0154e07-2b48-475c-a82a-80efd84ea33e} - C:\Program Files (x86)\TotalRecipeSearch_14\bar\1.bin\14bar.dll
TB: InternetHelper3.7 Toolbar: {8e2479de-6096-41f3-90ab-83be9946aa2d} - C:\Program Files (x86)\InternetHelper3.7\prxtbInte.dll
uRun: [HP Officejet Pro 8600 (NET)] "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID "CN1CFAK35J05KD:NW" -scfn "HP Officejet Pro 8600 (NET)" -AutoStart 1
uRun: [Wisdom-soft ScreenHunter 6.0 Free] 0
uRun: [BrowserSafeguard] C:\Program Files (x86)\Browsersafeguard\Browsersafeguard.exe
uRun: [BackgroundContainer] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Anne\AppData\Local\Conduit\BackgroundContainer\BackgroundContaine r.dll",DllRun
uRun: [AVG-Secure-Search-Update_0214c] C:\Users\Anne\AppData\Roaming\AVG 0214c Campaign\AVG-Secure-Search-Update-0214c.exe /PROMPT /mid=050bb6a09eca47d29d34b95e6fd9717e-fbf6cb8715e0c148f5b5f56248be7b594e48249a /CMPID=0214c
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [TotalRecipeSearch Search Scope Monitor] "C:\PROGRA~2\TOTALR~2\bar\1.bin\14srchmn.exe" /m=2 /w /h
mRun: [TotalRecipeSearch_14 Browser Plugin Loader] C:\PROGRA~2\TOTALR~2\bar\1.bin\14brmon.exe
mRun: [AccelerometerSysTrayApplet] C:\Program Files (x86)\Hewlett-Packard\HP 3D DriveGuard\AccelerometerST.exe
mRun: [HPMessageService] C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY
mRun: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
dRunOnce: [SpUninstallDeleteDir] rmdir /s /q "\SearchProtect"
StartupFolder: C:\Users\Anne\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MO NITO~1.LNK - C:\Windows\System32\RunDll32.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\ISCTSY~1.LNK - C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTsysTray8.exe
IE: Send to Bluetooth - C:\Program Files (x86)\Intel\Bluetooth\btSendToObject.htm
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe
IE: {64964764-1101-4bbd-8891-B56B1A53B9B3} - {553891B7-A0D5-4526-BE18-D3CE461D6310}
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
TCP: NameServer = 10.0.0.1
TCP: Interfaces\{95B1AB60-2DF4-4322-8E82-665846F37E18} : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{B5499D71-FA46-40C0-8132-DD24F5F330FF} : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{B5499D71-FA46-40C0-8132-DD24F5F330FF}\C696E6B6379737 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{B5499D71-FA46-40C0-8132-DD24F5F330FF}\D457666697F584F6D656 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{DD88CFA7-9D7E-43FE-B219-05CC504EB6B1} : DHCPNameServer = 10.0.0.1
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
Notify: SDWinLogon - SDWinLogon.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-BHO: ExplorerBHO Class: {449D0D6E-2412-4E61-B68F-1CB625CD9E52} - C:\Program Files\Classic Shell\ClassicExplorer64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-BHO: ClassicIE9BHO Class: {EA801577-E6AD-4BD5-8F71-4BE0154331A4} - C:\Program Files\Classic Shell\ClassicIE9DLL_64.dll
x64-TB: Classic Explorer Bar: {553891B7-A0D5-4526-BE18-D3CE461D6310} - C:\Program Files\Classic Shell\ClassicExplorer64.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [Logitech Download Assistant] C:\Windows\System32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
x64-Run: [TotalRecipeSearch Home Page Guard 64 bit] "C:\PROGRA~2\TOTALR~2\bar\1.bin\AppIntegrator64.exe"
x64-Run: [BTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll",TrayApp
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-IE: {56753E59-AF1D-4FBA-9E15-31557124ADA2} - C:\Program Files\Classic Shell\ClassicIE9_32.exe
x64-IE: {64964764-1101-4bbd-8891-B56B1A53B9B3} - {553891B7-A0D5-4526-BE18-D3CE461D6310}
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Anne\AppData\Roaming\Mozilla\Firefox\Profiles\stbachdx.default-1388273165199\
FF - plugin: C:\Program Files (x86)\HP SimplePass\npffwloplugin.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\TotalRecipeSearch_14\bar\1.bin\NP14Stub.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL
FF - plugin: C:\windows\SysWOW64\Adobe\Director\np32dsw_1166636.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\Drivers\avgidsha.sys [2013-11-25 196376]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\Drivers\avgloga.sys [2013-10-31 294712]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\Drivers\avgmfx64.sys [2013-10-1 123704]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\Drivers\avgrkx64.sys [2013-9-10 31544]
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2013-4-5 653808]
R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\Drivers\avgdiska.sys [2013-11-25 150808]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\Drivers\avgidsdrivera.sys [2013-11-25 243480]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\Drivers\avgldx64.sys [2013-10-31 212280]
R1 Avgwfpa;AVG Firewall Driver;C:\Windows\System32\Drivers\avgwfpa.sys [2013-10-21 252728]
R1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sy s [2013-6-16 92536]
R1 wStLib64;wStLib64;C:\Windows\System32\Drivers\wStLib64.sys [2014-2-21 61112]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe [2013-9-24 348008]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2013-3-6 1124728]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2013-3-6 1149304]
R2 ClickToRunSvc;Microsoft Office ClickToRun Service;C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe [2014-3-21 2169016]
R2 FPLService;TrueSuiteService;C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe [2013-6-7 1641768]
R2 GamesAppIntegrationService;GamesAppIntegrationService;C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [2013-9-5 240736]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2013-3-1 43320]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPWMISVC.exe [2013-10-8 1039160]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-4-10 15344]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2013-6-16 2468496]
R2 Intel(R) Bluetooth Radio Management;Intel(R) Bluetooth Radio Management;C:\Program Files (x86)\Intel\Bluetooth\ibtrksrv.exe [2013-3-11 160712]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-12-10 732160]
R2 ISCTAgent;Intel(R) Smart Connect Technology Agent;C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTAgent.exe [2013-2-13 180200]
R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2013-6-16 165336]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\20.4.0.40\ccsvchst.exe [2013-9-13 144368]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [2014-3-23 3921880]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2014-3-23 1042272]
R2 SDWSCService;Spybot-S&D 2 Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [2014-3-23 171416]
R2 Start8;Stardock Start8;C:\Program Files (x86)\Stardock\Start8\Start8Srv.exe [2013-10-14 142960]
R2 TotalRecipeSearch_14Service;TotalRecipeSearchService;C:\PROGRA~2\TOTALR~2\b ar\1.bin\14barsvc.exe [2013-10-8 42504]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2013-6-16 366040]
R2 Update outobox;Update outobox;C:\Program Files (x86)\outobox\updateoutobox.exe [2013-11-12 348440]
R2 Util outobox;Util outobox;C:\Program Files (x86)\outobox\bin\utiloutobox.exe [2013-11-28 348440]
R2 valWBFPolicyService;Validity WBF Policy Service;C:\Windows\System32\valWBFPolicyService.exe [2013-3-19 28160]
R2 ZeroConfigService;Intel(R) PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2013-8-28 3378416]
R3 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\BASHDefs\20140214.001\BHDrvx64.sys [2014-2-19 1526488]
R3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]
R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\Drivers\btmaux.sys [2013-1-21 132408]
R3 btmhsf;btmhsf;C:\Windows\System32\Drivers\btmhsf.sys [2013-2-14 1362232]
R3 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\System32\Drivers\NISx64\1404000.028\ccsetx64.sys [2013-9-13 169048]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-11-28 137648]
R3 ibtfltcoex;ibtfltcoex;C:\Windows\System32\Drivers\iBtFltCoex.sys [2012-8-6 69240]
R3 ICCS;Intel(R) Integrated Clock Controller Service - Intel(R) ICCS;C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe [2013-6-16 169752]
R3 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.0.0.136\Definitions\IPSDefs\20140303.001\IDSviA64.sys [2014-3-3 521944]
R3 ikbevent;Intel Upper keyboard Class Filter Driver;C:\Windows\System32\Drivers\ikbevent.sys [2013-2-13 21048]
R3 imsevent;Intel Upper Mouse Class Filter Driver;C:\Windows\System32\Drivers\imsevent.sys [2013-2-13 21048]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2013-3-19 442368]
R3 ISCT;Intel(R) Smart Connect Technology Device Driver;C:\Windows\System32\Drivers\ISCTD64.sys [2013-2-13 46568]
R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\Drivers\iwdbus.sys [2013-1-28 25568]
R3 NETwNe64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 8 - 64 Bit;C:\Windows\System32\Drivers\NETwew00.sys [2013-10-8 3345376]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2013-6-16 760032]
R3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2013-9-10 33008]
R3 SymDS;Symantec Data Store;C:\Windows\System32\Drivers\NISx64\1404000.028\symds64.sys [2013-9-13 493656]
R3 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\Drivers\NISx64\1404000.028\symefa64.sys [2013-9-13 1139800]
R3 SymIRON;Symantec Iron Driver;C:\Windows\System32\Drivers\NISx64\1404000.028\ironx64.sys [2013-9-13 224416]
R3 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\Drivers\NISx64\1404000.028\symnets.sys [2013-9-13 433752]
R3 TrueService;TrueAPI Service component;C:\Program Files\Common Files\AuthenTec\TrueService.exe [2013-1-7 401856]
R3 usb3Hub;Intel UoIP Bus;C:\Windows\System32\Drivers\usb3Hub.sys [2013-1-28 48024]
R3 WirelessButtonDriver;HP Wireless Button Driver Service;C:\Windows\System32\Drivers\WirelessButtonDriver64.sys [2012-8-31 20800]
R3 WPRO_41_2001;WinPcap Packet Driver (WPRO_41_2001);C:\Windows\System32\Drivers\WPRO_41_2001.sys [2013-6-16 34752]
R3 XHCIPort;Intel UoIP Host Controller;C:\Windows\System32\Drivers\xHCIPort.sys [2013-1-28 194456]
RUnknown BackupStack;BackupStack; [x]
S?2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe [2014-2-23 3782672]
S0 Avgboota;AVG Early Launch Anti-Malware Driver;C:\Windows\System32\Drivers\avgboota.sys [2013-9-4 20496]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\Drivers\intelaud.sys [2013-1-28 35296]
S3 Intel(R) Capability Licensing Service TCP IP Interface;Intel(R) Capability Licensing Service TCP IP Interface;C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [2012-12-10 803872]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2013-8-28 273136]
S3 RSP2STOR;Realtek PCIE CardReader Driver - P2;C:\Windows\System32\Drivers\RtsP2Stor.sys [2013-6-16 288328]
S3 SmbDrv;SmbDrv;C:\Windows\System32\Drivers\Smb_driver_AMDASF.sys [2013-2-5 28400]
S4 SymELAM;Symantec ELAM Driver;C:\Windows\System32\Drivers\NISx64\1404000.028\symelam.sys [2013-9-13 23448]
.
=============== File Associations ===============
.
FileExt: .txt: txtfile=C:\Windows\System32\NOTEPAD.EXE %1 [UserChoice]
.
=============== Created Last 30 ================
.
2014-03-24 02:06:57 21040 ----a-w- C:\Windows\System32\sdnclean64.exe
2014-03-24 02:06:56 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2014-03-24 02:06:53 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-03-24 02:06:31 -------- d-----w- C:\Users\Anne\AppData\Local\Programs
2014-03-17 23:23:18 254640 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10236.bin
2014-03-14 02:53:23 94656 ----a-w- C:\Windows\System32\WPRO_41_2001woem.tmp
2014-03-14 02:39:24 1628160 ----a-w- C:\Windows\System32\WindowsCodecs.dll
2014-03-14 02:39:24 1339392 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll
2014-03-14 02:34:10 4036608 ----a-w- C:\Windows\System32\win32k.sys
2014-03-14 02:32:50 595968 ----a-w- C:\Windows\System32\qedit.dll
2014-03-14 02:32:49 496640 ----a-w- C:\Windows\SysWow64\qedit.dll
2014-03-11 01:53:27 -------- d-----w- C:\Users\Anne\AppData\Roaming\AVG2014
2014-03-11 01:52:54 -------- d-----w- C:\Users\Anne\AppData\Roaming\TuneUp Software
2014-03-11 01:51:32 -------- d--h--w- C:\$AVG
2014-03-11 01:51:32 -------- d-----w- C:\ProgramData\AVG2014
2014-03-11 01:51:22 -------- d-----w- C:\Program Files (x86)\AVG
2014-03-11 01:32:03 -------- d-----w- C:\Users\Anne\AppData\Local\Downloaded Installations
2014-03-11 01:29:48 -------- d-----w- C:\Program Files (x86)\HP SimplePass
2014-03-11 00:55:15 -------- d--h--w- C:\ProgramData\Common Files
2014-03-11 00:55:15 -------- d-----w- C:\Users\Anne\AppData\Local\MFAData
2014-03-11 00:55:15 -------- d-----w- C:\Users\Anne\AppData\Local\Avg2014
2014-03-11 00:55:15 -------- d-----w- C:\ProgramData\MFAData
2014-03-11 00:37:21 583680 ----a-w- C:\Windows\System32\msdrm.dll
2014-03-11 00:37:21 451072 ----a-w- C:\Windows\SysWow64\msdrm.dll
2014-02-24 03:50:27 -------- d-----w- C:\Users\Anne\AppData\Local\Diagnostics
.
==================== Find3M ====================
.
2014-03-14 02:53:23 34752 ----a-w- C:\Windows\System32\drivers\WPRO_41_2001.sys
2014-03-04 22:52:34 78304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-03-04 22:52:34 694240 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-02-23 08:13:41 2241536 ----a-w- C:\Windows\System32\wininet.dll
2014-02-23 08:13:31 915968 ----a-w- C:\Windows\System32\uxtheme.dll
2014-02-23 08:13:31 53760 ----a-w- C:\Windows\System32\UXInit.dll
2014-02-23 08:11:59 3960320 ----a-w- C:\Windows\System32\jscript9.dll
2014-02-23 08:11:52 67072 ----a-w- C:\Windows\System32\iesetup.dll
2014-02-23 08:11:52 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2014-02-23 06:54:46 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-02-23 06:54:37 44032 ----a-w- C:\Windows\SysWow64\UXInit.dll
2014-02-23 06:53:22 2877952 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-02-23 06:53:18 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-02-23 06:53:18 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2014-02-23 06:35:36 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2014-02-23 06:31:25 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-02-23 04:06:33 534528 ----a-w- C:\Windows\SysWow64\uxtheme.dll
2014-02-22 03:24:31 61112 ----a-w- C:\Windows\System32\drivers\wStLib64.sys
2014-02-03 23:56:23 332632 ----a-w- C:\Windows\System32\drivers\storport.sys
2014-02-03 23:56:20 278872 ----a-w- C:\Windows\System32\drivers\msiscsi.sys
2014-01-31 03:55:09 209712 ----a-w- C:\Windows\System32\NotificationUI.exe
2014-01-31 00:48:35 485888 ----a-w- C:\Windows\SysWow64\WSDApi.dll
2014-01-31 00:48:33 564736 ----a-w- C:\Windows\SysWow64\WSShared.dll
2014-01-31 00:48:33 143872 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.dll
2014-01-31 00:48:33 124928 ----a-w- C:\Windows\SysWow64\Windows.ApplicationModel.Store.TestingFramework.dll
2014-01-31 00:06:03 599040 ----a-w- C:\Windows\System32\WSDApi.dll
2014-01-31 00:06:01 690688 ----a-w- C:\Windows\System32\WSShared.dll
2014-01-31 00:06:01 163840 ----a-w- C:\Windows\System32\Windows.ApplicationModel.Store.TestingFramework.dll
2014-01-27 03:42:58 2232664 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2014-01-27 03:39:40 1939288 ----a-w- C:\Windows\System32\drivers\ntfs.sys
2014-01-15 23:42:58 118784 ----a-w- C:\Windows\System32\drivers\dfsc.sys
2014-01-12 23:30:39 2032640 ----a-w- C:\Windows\SysWow64\d3d10warp.dll
2014-01-12 23:30:18 2238976 ----a-w- C:\Windows\System32\d3d10warp.dll
2014-01-11 06:48:19 5979648 ----a-w- C:\Windows\System32\mstscax.dll
2014-01-11 05:06:51 5092352 ----a-w- C:\Windows\SysWow64\mstscax.dll
2014-01-02 23:35:12 365568 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll
2014-01-02 23:32:34 523264 ----a-w- C:\Windows\System32\XpsGdiConverter.dll
.
============= FINISH: 17:53:10.47 ===============

The attach.txt file:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 8
Boot Device: \Device\HarddiskVolume2
Install Date: 9/10/2013 6:04:01 PM
System Uptime: 3/13/2014 7:50:49 PM (286 hours ago)
.
Motherboard: Hewlett-Packard | | 1969
Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz | U3E1 | 2601/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 905 GiB total, 844.358 GiB free.
D: is FIXED (NTFS) - 26 GiB total, 2.57 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Teredo Tunneling Adapter
Device ID: ROOT\*TEREDO\0000
Manufacturer: Microsoft
Name: Teredo Tunneling Pseudo-Interface
PNP Device ID: ROOT\*TEREDO\0000
Service: tunnel
.
==== System Restore Points ===================
.
RP17: 2/25/2014 3:29:39 PM - Windows Update
RP18: 3/10/2014 5:37:26 PM - Windows Update
RP19: 3/13/2014 7:40:54 PM - Windows Update
RP20: 3/19/2014 3:00:04 AM - Windows Update
RP21: 3/23/2014 7:44:41 PM - C
.
==== Installed Programs ======================
.
123 Free Solitaire v10.0
4 Elements II
7-Zip 9.20 (x64 edition)
Adobe Shockwave Player 11.6
Airport Mania
AuthenTec TrueAPI 64-bit
AVG 2014
Azteca
Bejeweled 3
Blaze Audio Record Cleaner
Blaze Audio RipEditBurn
Blaze Audio Sound Effects Set 1
Blaze Audio Wave Breaker
Bonjour
Bounce Symphony
BrowserSafeguard
Build-a-lot
Classic Shell
Cradle Of Egypt Collector's Edition
Cradle of Rome 2
Curse at Twilight
CyberLink LabelPrint
CyberLink Media Suite 10
Cyberlink PhotoDirector
CyberLink Power2Go 8
CyberLink PowerDirector 10
CyberLink PowerDVD
CyberLink YouCam
D3DX10
Delicious: Emily's Childhood Memories Premium Edition
Energy Star
Farm Frenzy
Governor of Poker 2 Premium Edition
GreatArcadeHits
Hewlett-Packard ACLM.NET v1.2.1.1
House of 1000 Doors: Family Secrets
HP 3D DriveGuard
HP Connected Music (Meridian - installer)
HP CoolSense
HP Customer Experience Enhancements
HP Documentation
HP FWUpdateEDO2
HP Officejet Pro 8600 Basic Device Software
HP Officejet Pro 8600 Help
HP Officejet Pro 8600 Product Improvement Study
HP Postscript Converter
HP Quick Start
HP Recovery Manager
HP Registration Service
HP SimplePass
HP Support Assistant
HP System Event Utility
HP Update
HP Utility Center
HP Wireless Button Driver
HPDiagnosticAlert
I.R.I.S. OCR
IDT Audio
Intel(R) Management Engine Components
Intel(R) PRO/Wireless Driver
Intel(R) Processor Graphics
Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology
Intel(R) Rapid Storage Technology
Intel(R) SDK for OpenCL - CPU Only Runtime Package
Intel(R) Smart Connect Technology 4.0 x64
Intel(R) Update Manager
Intel(R) WiDi
Intel® PROSet/Wireless Software
Intel® PROSet/Wireless WiFi Software
Intel® Trusted Connect Service Client
InternetHelper3.7 Toolbar for IE
IrfanView (remove only)
Jewel Match 3
Luxor Evolved
Mah Jong Medley
Mahjongg Dimensions Deluxe: Tiles in Time
Microsoft Application Error Reporting
Microsoft Office Home and Student 2013 - en-us
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Movie Maker
Mozilla Firefox 27.0.1 (x86 en-US)
Mozilla Maintenance Service
Mozilla Thunderbird 24.3.0 (x86 en-US)
MSVCRT
MSVCRT110
MSVCRT110_amd64
Mystery P.I. - Curious Case of Counterfeit Cove
Norton Internet Security
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Licensing Component
Office 15 Click-to-Run Localization Component
outobox 2013.11.12.181539
Peggle Nights
Photo Common
Photo Gallery
Plants vs. Zombies - Game of the Year
Polar Bowler
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
Roads of Rome 3
Royal Envoy 2 Collector's Edition
Spybot - Search & Destroy
Stardock Start8
swMSM
Synaptics ClickPad Driver
Tales of Lagoona
TotalRecipeSearch Firefox Toolbar
TotalRecipeSearch Internet Explorer Toolbar
Update Installer for WildTangent Games App
Vacation Quest™ - Australia
Validity WBF DDK
Visual Studio 2012 x64 Redistributables
Visual Studio 2012 x86 Redistributables
WildTangent Games
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Youda Jewel Shop
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
3/23/2014 9:48:22 AM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80073D01: AD2F1837.HPPrinterControl.
.GMER 2.1.19357 - http://www.gmer.net
Rootkit scan 2014-03-25 17:54:39
Windows 6.2.9200 x64 \Device\Harddisk0\DR0 -> \Device\0000003d TOSHIBA_MQ01ABD100 rev.AX001C 931.51GB
Running: e2dh3nxp.exe; Driver: C:\Users\Anne\AppData\Local\Temp\kxlyqpow.sys


---- Disk sectors - GMER 2.1 ----

Disk \Device\Harddisk0\DR0 unknown MBR code

---- Threads - GMER 2.1 ----

Thread C:\Program Files\Windows Media Player\wmpnetwk.exe [72272:72292] 000007ff0e9e4aa0
Thread C:\Program Files\Windows Media Player\wmpnetwk.exe [72272:72336] 000007ff105e5e10
Thread C:\Windows\system32\csrss.exe [100380:18140] fffff960009865e8
---- Processes - GMER 2.1 ----

Library C:\Program Files (x86)\MyPC Backup\BackupStack.exe (*** suspicious ***) @ C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2060] 0000000000c30000
Library C:\Program Files (x86)\MyPC Backup\Shared Stack.dll (*** suspicious ***) @ C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2060] 000000001aa20000
Library C:\Program Files (x86)\MyPC Backup\MPCBClient.dll (*** suspicious ***) @ C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2060] 000000001b2e0000
Library C:\Program Files (x86)\MyPC Backup\AWSSDK.dll (*** suspicious ***) @ C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2060] 000000001b5a0000
Library C:\Program Files (x86)\MyPC Backup\x64\System.Data.SQLite.dll (*** suspicious ***) @ C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2060] 0000000180000000
Library C:\Program Files (x86)\MyPC Backup\GetText.dll (*** suspicious ***) @ C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2060] 000000001a830000

---- EOF - GMER 2.1 ----

I hope I was able to run all these properly. HELP!

==== End Of File ===========================

And the ark.txt file: