possible virus, please help

Hi MrsSmigger,

Let's run a few more scans to see if there's anything malicious. But first:
Multiple Antivirus Programs
You are running more than 1 Antivirus program!
Norton 360
avast! Antivirus
Running more than one antivirus program is not recommended because:

1. They can conflict with each other.
2. Report the other antivirus software as malicious.
3. Antivirus programs use an enormous amount of computer's resources actively scanning your computer.
4. Can cause your computer to run slowly, become unstable and crash.

I strongly suggest you uninstall one of them. You can choose which one.

After that, please:
OTL
Please download OTL by Old Timer. Save it to your Desktop.
If you can't download the exe file, try these links:
http://oldtimer.geekstogo.com/OTL.com
http://oldtimer.geekstogo.com/OTL.scr

• Right-click OTL.exe (or OTL.com or OTL.scr) and select "Run as Administrator" to launch the program.
• Click the Scan All Users checkbox.
  Leave the remaining selections to the default settings.
• Click on Run Scan at the top left hand corner.
• When done, two Notepad files will open.
  • OTL.txt <-- Will be opened, maximized
  • Extras.txt <-- Will be minimized on task bar.
• Please post the contents of both OTL.txt and Extras.txt files in your next reply.

AdwCleaner - Scan Only
Please download AdwCleaner by Xplode, save it to your desktop.

1. Close ALL open programs, including your Internet browsers.
2. Right click on adwcleaner.exe and select "Run as administrator" to run it.
3. Click on Scan.
   When the scan finishes, you'll see a message on the product window: "Pending. Please uncheck elements you don't want to remove."
4. Press the Report button to produce the scan report.
5. A logfile C:\AdwCleaner[Rn].txt will automatically open. ([Rn] n = number of run)
6. Please post the content of the C:\AdwCleaner[Rn].txt logfile in your next reply.