Hello awolnation,
What you're referring to is a type of malware called ransomware.
Please answer the following questions so I have a better idea of the situation.
What you're referring to is a type of malware called ransomware.
Please answer the following questions so I have a better idea of the situation.
- What is the Operating System and bit-type (32 or 64-bit) of the infected PC?
- Do you have regular access to a clean PC?
- Do you have access to a clean USB drive that you can format?
- Do you have access to your Windows Installation disc?
- Does your computer have a CD/DVD drive?
- Do you have access to a blank CD/DVD?
- After turning your computer on, when does the ransomware screen appear?