Ok leave eset for now and try the following:
Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop
Ensure to get the correct version for your system....
32 Bit version:
https://www.microsoft.com/downloads/...displaylang=en
64 Bit version:
https://www.microsoft.com/downloads/...displaylang=en
Save and Rename it as You download it to iexplore.exe (2)
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Double-click iexplore.exe on your Desktop to run it
In the "Scan Type" window, select Full Scan
Perform a scan and the Click Finish when the scan is done.
Retrieve the MSRT log as follows, and post it in your next reply:
1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter
notepad c:\windows\debug\mrt.log
Kevin
Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop
Ensure to get the correct version for your system....
32 Bit version:
https://www.microsoft.com/downloads/...displaylang=en
64 Bit version:
https://www.microsoft.com/downloads/...displaylang=en
Save and Rename it as You download it to iexplore.exe (2)
Double-click iexplore.exe on your Desktop to run it
In the "Scan Type" window, select Full Scan
Perform a scan and the Click Finish when the scan is done.
Retrieve the MSRT log as follows, and post it in your next reply:
1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter
notepad c:\windows\debug\mrt.log
Kevin