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Channel: Tech Support Guy - Virus & Other Malware Removal
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M...LOCKER/Personal file is this a virus

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I finally had the time to go through the results from the scan for all the McAfee remnants, so here is the fix to remove them. No rush to do this, just post back when you have the time.

We are now going to run FRST in a different way.
  • IMPORTANT---> First download the attachment at the bottom of this post by clicking on it and save it in the same location as FRST.
  • Launch FRST by double clicking on it. DO NOT click on the Scan button or check any of the boxes.
  • You may see a message that an update is installing, if so the program will close when the update completes, you will then need to double click on FRST to open it again.
  • When the FRST window opens click on the Fix button just once and wait.
  • You will see a message confirming the fix has been run and the log saved, click on OK and the Fixlog will open. Copy & Paste the full log it into your next reply.

NOTE: This fix has been written specifically for the PC being dealt with in this thread, if you run it on another system it may have undesirable consequences. If you have a similar problem, ask for help by opening a new thread in the appropriate forum.

Attached Files
File Type: txt fixlist.txt (12.8 KB)

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