Hello,
Please provide a link to the topic where you were receiving help, and answer the questions below.
Please provide a link to the topic where you were receiving help, and answer the questions below.
- What is the Operating System and bit-type (32 or 64-bit) of the infected computer?
- Do you have regular access to a clean computer?
- Do you have access to a clean USB drive that you can format?
- Does your computer have a CD/DVD drive?
- Do you have access to your Windows installation disc?
- Do you have access to a blank CD/DVD?