Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A6-4400M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 2
RAM: 3554 Mb
Graphics Card: AMD Radeon HD 7520G, 512 Mb
Hard Drives: C: Total - 449887 MB, Free - 361838 MB; D: Total - 25912 MB, Free - 3041 MB;
Motherboard: Hewlett-Packard, 184B
Antivirus: Windows Defender, Disabled
Hi, I recently downloaded some malware when I tried to download software for my new Scandisk MP3 player. I have used Malwarebytes and it seemed to fix the problem, but the next day all the issues came back. Now I'm seeing this yellow and blue shield saying I need need to run as administrator in order to open any new files I download (like different malware removal programs). I have tried right clicking and running as an administrator, and this doesn't allow me to install the new software. The only thing I can currently run at all is pre-existing software and Malwarebytes. Please let me know what I need to do! Thanks!
OS Version: Microsoft Windows 8.1, 64 bit
Processor: AMD A6-4400M APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 2
RAM: 3554 Mb
Graphics Card: AMD Radeon HD 7520G, 512 Mb
Hard Drives: C: Total - 449887 MB, Free - 361838 MB; D: Total - 25912 MB, Free - 3041 MB;
Motherboard: Hewlett-Packard, 184B
Antivirus: Windows Defender, Disabled
Hi, I recently downloaded some malware when I tried to download software for my new Scandisk MP3 player. I have used Malwarebytes and it seemed to fix the problem, but the next day all the issues came back. Now I'm seeing this yellow and blue shield saying I need need to run as administrator in order to open any new files I download (like different malware removal programs). I have tried right clicking and running as an administrator, and this doesn't allow me to install the new software. The only thing I can currently run at all is pre-existing software and Malwarebytes. Please let me know what I need to do! Thanks!