eddie, first of all, I want to apologize for the time that it has taken me to complete the suggestions that you made. Secondly, please see below for the reports that you requested. Also, the Mini Toolbox options did not include the "List last 10 Event Viewer log" but, in,stead had "•List last 10 Event Viewer errors." Thanks again for the help.
21SystemLook 30.07.11 by jpshortstuff
Log created at 19:44 on 27/09/2014 by home
Administrator - Elevation successful
========== filefind ==========
Searching for "*Advanced SystemCare*.*"
No files found.
Searching for "*Surfing Protection*.*"
No files found.
Searching for "*IObit*.*"
C:\Users\home\AppData\LocalLow\Siber Systems\RoboForm\UserData\Iobit Find Phone.rfp --a---- 1878 bytes [10:33 26/01/2014] [10:33 26/01/2014] FDE2A34C66FA4CAE293A9B5200FFB11B
C:\Users\home\AppData\LocalLow\Siber Systems\RoboForm\UserData\IObit.rfp --a---- 7453 bytes [12:25 21/05/2014] [12:25 21/05/2014] C8405A58687C81829DCC83FD08DD8A8F
C:\Users\home\Desktop\Documents\Documents\My Documents\My RoboForm Data\Default Profile\Iobit Find Phone.rfp --a---- 1878 bytes [12:42 14/09/2014] [10:33 26/01/2014] FDE2A34C66FA4CAE293A9B5200FFB11B
C:\Users\home\Desktop\Documents\Documents\My Documents\My RoboForm Data\Default Profile\IObit.rfp --a---- 7453 bytes [12:42 14/09/2014] [12:25 21/05/2014] C8405A58687C81829DCC83FD08DD8A8F
C:\Users\home\Desktop\Documents\Documents\My RoboForm Data\Default Profile\Iobit Find Phone.rfp --a---- 1878 bytes [03:26 14/09/2014] [10:33 26/01/2014] FDE2A34C66FA4CAE293A9B5200FFB11B
C:\Users\home\Desktop\Documents\Documents\My RoboForm Data\Default Profile\IObit.rfp --a---- 7453 bytes [03:26 14/09/2014] [12:25 21/05/2014] C8405A58687C81829DCC83FD08DD8A8F
C:\Users\home\Documents\My RoboForm Data\Default Profile\Iobit Find Phone.rfp --a---- 1878 bytes [10:33 26/01/2014] [10:33 26/01/2014] FDE2A34C66FA4CAE293A9B5200FFB11B
C:\Users\home\Documents\My RoboForm Data\Default Profile\IObit.rfp --a---- 7453 bytes [12:25 21/05/2014] [12:25 21/05/2014] C8405A58687C81829DCC83FD08DD8A8F
C:\Users\home\Favorites\Download IObit Freeware.url --a---- 103 bytes [12:53 10/07/2014] [00:19 25/07/2014] 1CC05D805C3A8DF2CFAE8C93767B051C
Searching for "*protectorbho*.*"
No files found.
========== folderfind ==========
Searching for "*Advanced SystemCare*"
C:\Users\home\AppData\LocalLow\IObit\Advanced SystemCare V7 d------ [12:54 10/07/2014]
C:\Windows\System32\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare V7 d------ [11:08 11/07/2014]
C:\_OTL\MovedFiles\08312014_211717\C_ProgramData\IObit\Advanced SystemCare V7 d------ [12:53 10/07/2014]
C:\_OTL\MovedFiles\08312014_211717\C_Users\home\AppData\Roaming\IObit\Advan ced SystemCare V7 d------ [12:51 10/07/2014]
Searching for "*Surfing Protection*"
___________________________________________________________________________ _____
MiniToolBox by Farbar Version: 21-07-2014
Ran by home (administrator) on 27-09-2014 at 19:56:22
Running from "C:\Users\home\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
========================= Event log errors: ===============================
Application errors:
==================
Error: (09/27/2014 07:48:59 PM) (Source: RasClient) (User: )
Description: CoId={83A20178-6F3F-4531-9DFF-F9BCEE46363E}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1232.
Error: (09/27/2014 07:48:22 PM) (Source: RasClient) (User: )
Description: CoId={16BF2858-1A20-4FAD-A281-01A0F17F9309}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1232.
Error: (09/27/2014 07:47:54 PM) (Source: RasClient) (User: )
Description: CoId={BC1BF260-B9FF-4481-B334-9F584365A576}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:47:26 PM) (Source: RasClient) (User: )
Description: CoId={F0E323A0-236F-4C05-A70B-9A164B49A696}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:46:58 PM) (Source: RasClient) (User: )
Description: CoId={BB41D4AF-6C25-4766-A6F3-B44B08DF8A86}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:46:25 PM) (Source: RasClient) (User: )
Description: CoId={D2148C56-8722-4E49-8C66-83547D4224EF}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:45:54 PM) (Source: RasClient) (User: )
Description: CoId={A44FC2F6-51DD-49AA-877D-D587649F8200}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:45:28 PM) (Source: RasClient) (User: )
Description: CoId={AF0D51C2-100D-4D86-9109-89AB63F27770}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:44:39 PM) (Source: RasClient) (User: )
Description: CoId={A5A1248D-7B86-41AE-B569-DEA473A71DA9}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:44:16 PM) (Source: RasClient) (User: )
Description: CoId={257513AA-C519-4742-ACE3-08D75B6017F9}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
System errors:
=============
Error: (09/27/2014 04:43:08 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom
Error: (09/14/2014 11:16:26 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom
Error: (09/14/2014 11:13:49 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
Error: (09/14/2014 11:12:58 PM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
Error: (09/14/2014 08:12:51 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom
Error: (09/13/2014 09:23:27 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom
Error: (09/06/2014 09:19:10 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom
Error: (09/01/2014 05:12:31 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
Error: (09/01/2014 05:12:31 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
Error: (09/01/2014 05:11:58 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
Microsoft Office Sessions:
=========================
CodeIntegrity Errors:
===================================
Date: 2014-07-12 21:48:30.388
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard32.dll because the set of per-page image hashes could not be found on the system.
**** End of log ****
21SystemLook 30.07.11 by jpshortstuff
Log created at 19:44 on 27/09/2014 by home
Administrator - Elevation successful
========== filefind ==========
Searching for "*Advanced SystemCare*.*"
No files found.
Searching for "*Surfing Protection*.*"
No files found.
Searching for "*IObit*.*"
C:\Users\home\AppData\LocalLow\Siber Systems\RoboForm\UserData\Iobit Find Phone.rfp --a---- 1878 bytes [10:33 26/01/2014] [10:33 26/01/2014] FDE2A34C66FA4CAE293A9B5200FFB11B
C:\Users\home\AppData\LocalLow\Siber Systems\RoboForm\UserData\IObit.rfp --a---- 7453 bytes [12:25 21/05/2014] [12:25 21/05/2014] C8405A58687C81829DCC83FD08DD8A8F
C:\Users\home\Desktop\Documents\Documents\My Documents\My RoboForm Data\Default Profile\Iobit Find Phone.rfp --a---- 1878 bytes [12:42 14/09/2014] [10:33 26/01/2014] FDE2A34C66FA4CAE293A9B5200FFB11B
C:\Users\home\Desktop\Documents\Documents\My Documents\My RoboForm Data\Default Profile\IObit.rfp --a---- 7453 bytes [12:42 14/09/2014] [12:25 21/05/2014] C8405A58687C81829DCC83FD08DD8A8F
C:\Users\home\Desktop\Documents\Documents\My RoboForm Data\Default Profile\Iobit Find Phone.rfp --a---- 1878 bytes [03:26 14/09/2014] [10:33 26/01/2014] FDE2A34C66FA4CAE293A9B5200FFB11B
C:\Users\home\Desktop\Documents\Documents\My RoboForm Data\Default Profile\IObit.rfp --a---- 7453 bytes [03:26 14/09/2014] [12:25 21/05/2014] C8405A58687C81829DCC83FD08DD8A8F
C:\Users\home\Documents\My RoboForm Data\Default Profile\Iobit Find Phone.rfp --a---- 1878 bytes [10:33 26/01/2014] [10:33 26/01/2014] FDE2A34C66FA4CAE293A9B5200FFB11B
C:\Users\home\Documents\My RoboForm Data\Default Profile\IObit.rfp --a---- 7453 bytes [12:25 21/05/2014] [12:25 21/05/2014] C8405A58687C81829DCC83FD08DD8A8F
C:\Users\home\Favorites\Download IObit Freeware.url --a---- 103 bytes [12:53 10/07/2014] [00:19 25/07/2014] 1CC05D805C3A8DF2CFAE8C93767B051C
Searching for "*protectorbho*.*"
No files found.
========== folderfind ==========
Searching for "*Advanced SystemCare*"
C:\Users\home\AppData\LocalLow\IObit\Advanced SystemCare V7 d------ [12:54 10/07/2014]
C:\Windows\System32\config\systemprofile\AppData\Roaming\IObit\Advanced SystemCare V7 d------ [11:08 11/07/2014]
C:\_OTL\MovedFiles\08312014_211717\C_ProgramData\IObit\Advanced SystemCare V7 d------ [12:53 10/07/2014]
C:\_OTL\MovedFiles\08312014_211717\C_Users\home\AppData\Roaming\IObit\Advan ced SystemCare V7 d------ [12:51 10/07/2014]
Searching for "*Surfing Protection*"
___________________________________________________________________________ _____
MiniToolBox by Farbar Version: 21-07-2014
Ran by home (administrator) on 27-09-2014 at 19:56:22
Running from "C:\Users\home\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
========================= Event log errors: ===============================
Application errors:
==================
Error: (09/27/2014 07:48:59 PM) (Source: RasClient) (User: )
Description: CoId={83A20178-6F3F-4531-9DFF-F9BCEE46363E}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1232.
Error: (09/27/2014 07:48:22 PM) (Source: RasClient) (User: )
Description: CoId={16BF2858-1A20-4FAD-A281-01A0F17F9309}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1232.
Error: (09/27/2014 07:47:54 PM) (Source: RasClient) (User: )
Description: CoId={BC1BF260-B9FF-4481-B334-9F584365A576}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:47:26 PM) (Source: RasClient) (User: )
Description: CoId={F0E323A0-236F-4C05-A70B-9A164B49A696}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:46:58 PM) (Source: RasClient) (User: )
Description: CoId={BB41D4AF-6C25-4766-A6F3-B44B08DF8A86}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:46:25 PM) (Source: RasClient) (User: )
Description: CoId={D2148C56-8722-4E49-8C66-83547D4224EF}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:45:54 PM) (Source: RasClient) (User: )
Description: CoId={A44FC2F6-51DD-49AA-877D-D587649F8200}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:45:28 PM) (Source: RasClient) (User: )
Description: CoId={AF0D51C2-100D-4D86-9109-89AB63F27770}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:44:39 PM) (Source: RasClient) (User: )
Description: CoId={A5A1248D-7B86-41AE-B569-DEA473A71DA9}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
Error: (09/27/2014 07:44:16 PM) (Source: RasClient) (User: )
Description: CoId={257513AA-C519-4742-ACE3-08D75B6017F9}: The user home-PC\home dialed a connection named StrongVPN - 251768-L2TP which has failed. The error code returned on failure is 1168.
System errors:
=============
Error: (09/27/2014 04:43:08 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom
Error: (09/14/2014 11:16:26 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom
Error: (09/14/2014 11:13:49 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}
Error: (09/14/2014 11:12:58 PM) (Source: DCOM) (User: )
Description: {F9717507-6651-4EDB-BFF7-AE615179BCCF}
Error: (09/14/2014 08:12:51 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom
Error: (09/13/2014 09:23:27 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom
Error: (09/06/2014 09:19:10 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdrom
Error: (09/01/2014 05:12:31 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
Error: (09/01/2014 05:12:31 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
Error: (09/01/2014 05:11:58 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 43. The internal error state is 252.
Microsoft Office Sessions:
=========================
CodeIntegrity Errors:
===================================
Date: 2014-07-12 21:48:30.388
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\guard32.dll because the set of per-page image hashes could not be found on the system.
**** End of log ****