I have a virus on my computer and can't get rid of it. I have scanned with AVG, Malwarebytes, and I have tried to scan with Spybot, but I cant get it to finish. I have run the scans in safe mode, as well as normal...and they don't find anything. Currently, my computer is all but useless in normal mode....freezes, hangs, can't get anything to open. I am at a loss. If anyone can help I would appreciate it.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro with Media Center, 64 bit
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 12270 Mb
Graphics Card: AMD Radeon HD 5670, 1024 Mb
Hard Drives: C: Total - 941285 MB, Free - 247821 MB; E: Total - 476937 MB, Free - 4307 MB;
Motherboard: Dell Inc., 0Y2MRG
Antivirus: AVG AntiVirus Free Edition 2015, Disabled
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro with Media Center, 64 bit
Processor: Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 12270 Mb
Graphics Card: AMD Radeon HD 5670, 1024 Mb
Hard Drives: C: Total - 941285 MB, Free - 247821 MB; E: Total - 476937 MB, Free - 4307 MB;
Motherboard: Dell Inc., 0Y2MRG
Antivirus: AVG AntiVirus Free Edition 2015, Disabled