Laptop = Paperweight

Unfortunately, I am unable to get my laptop past opening Chrome, so I am unable to download TSG SysInfo to give you a log. I was trying to do some recon on my Toshiba Satellite L855. It had started acting erratic a few months back, so I ran Malwarebytes and Windows Defender, but neither came up with anything that looked suspicious. I was still having issues with it, but I didn't really need to use it this semester, so I put it to the side for when I had time to try to work on it. Looking through the files under Control Panel/Programs, I came across a file called SavingsBullFilter. I tried to run uninstall, but was unable to have it removed from my files. I managed to come across a file in my Temp folder called InstallFilter64 and Isp2 that seem linked to SavingsBullFilter as the download/date modified are the same.

I have read several ways to remove SavingsBullFilter/InstallFilter64, but they all involve downloading programs that my laptop will not allow me to do.

Please help!!!!!!