Hi
Sorry about the lateness, as I mentioned in the PM :(
Okay, it looks like you still have the Iobit software installed. This may be the reason, so lets remove that.
First, go to Programs and Features via the Control Panel, and uninstall the following programs:
Advanced SystemCare 7
Surfing Protection
IObit Uninstaller
Then, when that's done, can you run the following fix:
Download attached fixlist.txt file and save it to your Desktop.
NOTE It's important that both files FRST and fixlist.txt are in the same location or the fix won't work.
This script was written specifically for this user, for use on that particular machine. Running this on any other machine may cause damage to the operating system
Run FRST/FRST64 and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
Thanks
eddie
Sorry about the lateness, as I mentioned in the PM :(
Okay, it looks like you still have the Iobit software installed. This may be the reason, so lets remove that.
First, go to Programs and Features via the Control Panel, and uninstall the following programs:
Advanced SystemCare 7
Surfing Protection
IObit Uninstaller
Then, when that's done, can you run the following fix:
Download attached fixlist.txt file and save it to your Desktop.
NOTE It's important that both files FRST and fixlist.txt are in the same location or the fix won't work.
This script was written specifically for this user, for use on that particular machine. Running this on any other machine may cause damage to the operating system
Run FRST/FRST64 and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
Thanks
eddie