Something has gone terribly wrong with my computer which started yesterday and has gotten worse today.
I'm not good at technical terms, have no idea how to correct much at all, so, first, I will apologize if I have to ask too much from you Computer Wizards.
I'll try to keep it simple but it probably won't be, so here goes:
My cousin gave me his office computer a few months ago. It's a Dell with Windows 7. I have McAfee virus protection/fire wall. Tried to burn CDs on it before I realized it was not equipped for that, so that was the first big disappointment.
The comp. got sluggish yesterday and kept getting slower. Today, it takes 3 minutes for my email to show up at my home page. When I click onto "my favorites", half the time it will do nothing, just sit there. When I click onto the Search Engine, it will go to the next page and show me 2 "search" windows (google, powered by ask.com), but will do NOTHING. I can't "search". The page is frozen, just looks at me. But if I change my homepage to Yahoo or another, I can Search with no problem.
When I try to play games at WorldWinner, the games are sluggish and hard to move until they finally stop altogether. Tried to download a couple of PC games today and they froze up, would not play. Games and websites won't "Close" when I click on "close".
I have to Refresh often, including the email site.
I've done full scans with McAfee which result in finding nothing.
I tried Microsoft's Malware detection which took over 17 hours which resulted in finding nothing wrong. I've defragmented, cleared cookies, got rid of old programs. Nothing helped.
Here are some of the problems/error messages I've been getting:
1. RunDll: There was a problem starting \3\LXCQtime.dll. This specified module could not be found.
2. No Internet Access (I find this often when checking the connection).
3. [webpage] is not responding: Recover webpage (I get this message at bottom of page on several websites many times).
4. This Page Cannot be Displayed (I get this many, many times!).
5. Powershell has stopped working.
6. I try to download PDF files and always get an error message that Security will not Allow, so I go to Internet Options, apply "default" in Security, so they will download (other files, too) EVERY TIME.
7. I tried System Restore but it will not show any "earlier time" date past today's so I can't move it back.
Just wondering, is the computer a dud or is it a bad connection (had to have dial-up in this remote area until around the same time I got this computer. Broadband service is very new here). Is there an answer? It might be here somewhere at this website but it's 1:30 a.m. and I've got to go to work in the morning, can't hunt for it right now, but will try tomorrow. If you send suggestions, please simplify it the best you can. I'm not real smart. Thanks so much!
(Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 8091 Mb
Graphics Card: Intel(R) Q45/Q43 Express Chipset, -274 Mb
Hard Drives: C: Total - 238372 MB, Free - 160487 MB;
Motherboard: Dell Inc., 0200DY
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled)
I'm not good at technical terms, have no idea how to correct much at all, so, first, I will apologize if I have to ask too much from you Computer Wizards.
I'll try to keep it simple but it probably won't be, so here goes:
My cousin gave me his office computer a few months ago. It's a Dell with Windows 7. I have McAfee virus protection/fire wall. Tried to burn CDs on it before I realized it was not equipped for that, so that was the first big disappointment.
The comp. got sluggish yesterday and kept getting slower. Today, it takes 3 minutes for my email to show up at my home page. When I click onto "my favorites", half the time it will do nothing, just sit there. When I click onto the Search Engine, it will go to the next page and show me 2 "search" windows (google, powered by ask.com), but will do NOTHING. I can't "search". The page is frozen, just looks at me. But if I change my homepage to Yahoo or another, I can Search with no problem.
When I try to play games at WorldWinner, the games are sluggish and hard to move until they finally stop altogether. Tried to download a couple of PC games today and they froze up, would not play. Games and websites won't "Close" when I click on "close".
I have to Refresh often, including the email site.
I've done full scans with McAfee which result in finding nothing.
I tried Microsoft's Malware detection which took over 17 hours which resulted in finding nothing wrong. I've defragmented, cleared cookies, got rid of old programs. Nothing helped.
Here are some of the problems/error messages I've been getting:
1. RunDll: There was a problem starting \3\LXCQtime.dll. This specified module could not be found.
2. No Internet Access (I find this often when checking the connection).
3. [webpage] is not responding: Recover webpage (I get this message at bottom of page on several websites many times).
4. This Page Cannot be Displayed (I get this many, many times!).
5. Powershell has stopped working.
6. I try to download PDF files and always get an error message that Security will not Allow, so I go to Internet Options, apply "default" in Security, so they will download (other files, too) EVERY TIME.
7. I tried System Restore but it will not show any "earlier time" date past today's so I can't move it back.
Just wondering, is the computer a dud or is it a bad connection (had to have dial-up in this remote area until around the same time I got this computer. Broadband service is very new here). Is there an answer? It might be here somewhere at this website but it's 1:30 a.m. and I've got to go to work in the morning, can't hunt for it right now, but will try tomorrow. If you send suggestions, please simplify it the best you can. I'm not real smart. Thanks so much!
(Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 8091 Mb
Graphics Card: Intel(R) Q45/Q43 Express Chipset, -274 Mb
Hard Drives: C: Total - 238372 MB, Free - 160487 MB;
Motherboard: Dell Inc., 0200DY
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled)