Hello there! My name is Chris and I need a lot of help with removing viruses. Before we get started, and to make things easier, I'll paste my computer information below:
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8139 Mb
Graphics Card: Radeon (TM) HD 7470M, 1024 Mb
Hard Drives: C: Total - 690371 MB, Free - 430754 MB; D: Total - 20768 MB, Free - 2208 MB; E: Total - 4054 MB, Free - 1092 MB;
Motherboard: Hewlett-Packard, 17F9
Antivirus: ThreatTrack Security VIPRE, Updated and Enabled
I figured anyone helping me may want or need that sort of information. Now I read the first post about backing up information, but I'm actually so badly infected that I can't back up anything, nor do I have any resources to back anything into. I can't even create a restore point. With that aside, any of my documents, photos, music, and emails aren't important to begin with.
Now then, I downloaded VIPRE a few months ago, but that was after the infected files were already on my computer. Whenever I try to delete one by using the "securely delete" option that VIPRE gives me, it doesn't work, as usual. I ran a free version scan with SpyHunter 4 and it found a whopping 98 viruses, which I'll list below now.
Rogue.Windows Web Shield (1 infection)
- [RV] {Rogue.Windows Web Shield} LowRickFile Types
Trojan.Poweliks (3 infections)
- [RV] {Trojan.Poweliks} 1803
- [RV] {Trojan.Poweliks}
- [RV] {Trojan.Poweliks} a
Conduit Search/Toolbar (3 infections)
- [D] {Conduit Search/Toolbar} Conduit
- [D] {Conduit Search/Toolbar} SearchProtect
- [D] {Conduit Search/Toolbar} Logs
Search.ividi.org (2 infections)
- [RK] {Search.ividi.org} ividi.org
- [RK] {Search.ividi.org} plug-in
Adtech (1 infection)
- [C] {Adtech} JEB2.BSF8QV92.txt
Advert (1 infection)
- [C] {Advert} uuid.9IJQ4RXT.txt
Adware Helpers (3 infections)
- [RV] {Adware Helpers} {4d2d3b0f-69be-477a-90f5-fddb05357975}
- [RV] {Adware Helpers} bprotectnewtabpageshow
- [RV] {Adware Helpers} bprotectshowtabswelcome
Adware.PassShow (5 infections)
- [D] {Adware.PassShow} PassShow-soft
- [F] {Adware.PassShow} 170.dat
- [F] {Adware.PassShow} a.db
- [F] {Adware.PassShow} b.db
- [F] {Adware.PassShow} Sqlite3.dll
Adware.PlayBryte (1 infection)
- {Adware.PlayBryte} playbryte:prefs.js
Adware.Superfish Window Shopper (6 infections)
- [RK] {Adware.Superfish Window Shopper} superfish.com
- [RV] {Adware.Superfish Window Shopper} NumberOfSubdomains
- [RV] {Adware.Superfish Window Shopper} Total
- [RK] {Adware.Superfish Window Shopper} www.superfish.com
- [F] {Adware.Superfish Window Shopper} www.superfish[1].xml
- [F] {Adware.Superfish Window Shopper} www.superfish[1].xml
Adware.WebSpeed (5 infections)
- [RK] {Adware.WebSpeed} tempo runner
- [RV] {Adware.WebSpeed} Id
- [RV] {Adware.WebSpeed} Index
- [F] {Adware.WebSpeed} Tempo Runner
- [F] {Adware.WebSpeed} Tempo Runner.job
Blingee Plus Toolbar (1 infection)
- [RK] {Blingee Plus Toolbar} blingee.com
PUP.Reimage Repair (64 infections)
- [F] {PUP.Reimage Repair} ttjVSXZ7O69.js
- [F] {PUP.Reimage Repair} ttjAVFI3BAO.js
- [F] {PUP.Reimage Repair} ttjAFXE4KXR.js
- [F] {PUP.Reimage Repair} ttjC6O2ESWH.js
- [F] {PUP.Reimage Repair} ttjGBJSKDCS.js
- [F] {PUP.Reimage Repair} ttjMNBA2RG2.js
- [F] {PUP.Reimage Repair} ttjO8A63DS8.js
- [F] {PUP.Reimage Repair} ttjOSHWSOA1.js
- [F] {PUP.Reimage Repair} ttjRJMCPKLI.js
- [F] {PUP.Reimage Repair} ttj14P786Q3.js
- [F] {PUP.Reimage Repair} ttjAEEJPAWS.js
- [F] {PUP.Reimage Repair} ttjCTMBYAO3.js
- [F] {PUP.Reimage Repair} ttjFFVDGDAK.js
- [F] {PUP.Reimage Repair} ttjJOWD63AM.js
- [F] {PUP.Reimage Repair} ttjLEPO7XSL.js
- [F] {PUP.Reimage Repair} ttjPEU2IZPQ.js
- [F] {PUP.Reimage Repair} ttjQZJVIXVF.js
- [F] {PUP.Reimage Repair} ttjLDTSPZYF.js
- [F] {PUP.Reimage Repair} ttj56A6HCAV.js
- [F] {PUP.Reimage Repair} ttjI86GXUWK.js
- [F] {PUP.Reimage Repair} ttjJXW49LER.js
- [F] {PUP.Reimage Repair} ttjQ07KHKD2.js
- [F] {PUP.Reimage Repair} ttjT0K3GKN3.js
- [F] {PUP.Reimage Repair} ttjV51WEFNP.js
- [F] {PUP.Reimage Repair} ttj[3].js
- [F] {PUP.Reimage Repair} ttj[1].js
- [F] {PUP.Reimage Repair} ttjN05WUWH1.js
- [F] {PUP.Reimage Repair} ttj[6].js
- [F] {PUP.Reimage Repair} ttjAQIILD0V.js
- [F] {PUP.Reimage Repair} ttj38DN9SN3.js
- [F] {PUP.Reimage Repair} ttjDZPB0L1V.js
- [F] {PUP.Reimage Repair} ttj99LVQRNH.js
- [F] {PUP.Reimage Repair} ttjCHKMCSQT.js
- [F] {PUP.Reimage Repair} ttjALRQUOVU.js
- [F] {PUP.Reimage Repair} ttj9S40AJBC.js
- [F] {PUP.Reimage Repair} ttjGTZI1XUZ.js
- [F] {PUP.Reimage Repair} ttj4EASPF07.js
- [F] {PUP.Reimage Repair} ttjKXFDLUON.js
- [F] {PUP.Reimage Repair} ttjRHTSBUZB.js
- [F] {PUP.Reimage Repair} ttjS47DH395.js
- [F] {PUP.Reimage Repair} ttjSDS53N6Q
- [F] {PUP.Reimage Repair} ttjT0R7HWAU.js
- [F] {PUP.Reimage Repair} ttjVSKYECG4.js
- [F] {PUP.Reimage Repair} ttjAJ243ZV8.js
- [F] {PUP.Reimage Repair} ttj6Y1LEZO4.js
- [F] {PUP.Reimage Repair} ttjOSWQIU8P.js
- [F] {PUP.Reimage Repair} ttj[1].js
- [F] {PUP.Reimage Repair} ttj2GZSGHFO.js
- [F] {PUP.Reimage Repair} ttjACVTG47J.js
- [F] {PUP.Reimage Repair} ttjBRWHI1PU.js
- [F] {PUP.Reimage Repair} ttjHCQZQUSR.js
- [F] {PUP.Reimage Repair} ttjSNYJX4XN.js
- [F] {PUP.Reimage Repair} ttjVEWEI06F.js
- [F] {PUP.Reimage Repair} ttjW20ME9LK.js
- [F] {PUP.Reimage Repair} ttjX7DGUM8F.js
- [F] {PUP.Reimage Repair} ttjY7L74ERD.js
- [F] {PUP.Reimage Repair} ttjFXVL2G62.js
- [F] {PUP.Reimage Repair} ttj4UFWA9KT.js
- [F] {PUP.Reimage Repair} ttjBO984QGX.js
- [F] {PUP.Reimage Repair} ttjCTGD7UZ1.js
- [F] {PUP.Reimage Repair} ttjT2H27XQG.js
- [F] {PUP.Reimage Repair} ttjT7N26DFH.js
- [F] {PUP.Reimage Repair} ttjXW4T4ZDI.js
- [F] {PUP.Reimage Repair} ttjNA6A57SG.js
Statcounter (2 infections)
- [C] {Statcounter} is_unique
- [C] {Statcounter} is_visitor_unique
Aside from these viruses, I have a thing that's called dvdupgrd.exe and it's a virus in my System 32 folder. I can't delete it, but it's a big problem. Any and all help would be greatly appreciated. What brought my attention to this happened to be VIPRE blocking something from opening countless times. I also want to say that Google Chrome takes forever to load pages sometimes, and this has only happened about three to four days ago. Also, my games start lagging really badly, which is unusual for me. I lag, but I don't lag as bad as this.
Thank you in advance and I hope we can resolve this issue quickly without ruining my computer.
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8139 Mb
Graphics Card: Radeon (TM) HD 7470M, 1024 Mb
Hard Drives: C: Total - 690371 MB, Free - 430754 MB; D: Total - 20768 MB, Free - 2208 MB; E: Total - 4054 MB, Free - 1092 MB;
Motherboard: Hewlett-Packard, 17F9
Antivirus: ThreatTrack Security VIPRE, Updated and Enabled
I figured anyone helping me may want or need that sort of information. Now I read the first post about backing up information, but I'm actually so badly infected that I can't back up anything, nor do I have any resources to back anything into. I can't even create a restore point. With that aside, any of my documents, photos, music, and emails aren't important to begin with.
Now then, I downloaded VIPRE a few months ago, but that was after the infected files were already on my computer. Whenever I try to delete one by using the "securely delete" option that VIPRE gives me, it doesn't work, as usual. I ran a free version scan with SpyHunter 4 and it found a whopping 98 viruses, which I'll list below now.
Rogue.Windows Web Shield (1 infection)
- [RV] {Rogue.Windows Web Shield} LowRickFile Types
Trojan.Poweliks (3 infections)
- [RV] {Trojan.Poweliks} 1803
- [RV] {Trojan.Poweliks}
- [RV] {Trojan.Poweliks} a
Conduit Search/Toolbar (3 infections)
- [D] {Conduit Search/Toolbar} Conduit
- [D] {Conduit Search/Toolbar} SearchProtect
- [D] {Conduit Search/Toolbar} Logs
Search.ividi.org (2 infections)
- [RK] {Search.ividi.org} ividi.org
- [RK] {Search.ividi.org} plug-in
Adtech (1 infection)
- [C] {Adtech} JEB2.BSF8QV92.txt
Advert (1 infection)
- [C] {Advert} uuid.9IJQ4RXT.txt
Adware Helpers (3 infections)
- [RV] {Adware Helpers} {4d2d3b0f-69be-477a-90f5-fddb05357975}
- [RV] {Adware Helpers} bprotectnewtabpageshow
- [RV] {Adware Helpers} bprotectshowtabswelcome
Adware.PassShow (5 infections)
- [D] {Adware.PassShow} PassShow-soft
- [F] {Adware.PassShow} 170.dat
- [F] {Adware.PassShow} a.db
- [F] {Adware.PassShow} b.db
- [F] {Adware.PassShow} Sqlite3.dll
Adware.PlayBryte (1 infection)
- {Adware.PlayBryte} playbryte:prefs.js
Adware.Superfish Window Shopper (6 infections)
- [RK] {Adware.Superfish Window Shopper} superfish.com
- [RV] {Adware.Superfish Window Shopper} NumberOfSubdomains
- [RV] {Adware.Superfish Window Shopper} Total
- [RK] {Adware.Superfish Window Shopper} www.superfish.com
- [F] {Adware.Superfish Window Shopper} www.superfish[1].xml
- [F] {Adware.Superfish Window Shopper} www.superfish[1].xml
Adware.WebSpeed (5 infections)
- [RK] {Adware.WebSpeed} tempo runner
- [RV] {Adware.WebSpeed} Id
- [RV] {Adware.WebSpeed} Index
- [F] {Adware.WebSpeed} Tempo Runner
- [F] {Adware.WebSpeed} Tempo Runner.job
Blingee Plus Toolbar (1 infection)
- [RK] {Blingee Plus Toolbar} blingee.com
PUP.Reimage Repair (64 infections)
- [F] {PUP.Reimage Repair} ttjVSXZ7O69.js
- [F] {PUP.Reimage Repair} ttjAVFI3BAO.js
- [F] {PUP.Reimage Repair} ttjAFXE4KXR.js
- [F] {PUP.Reimage Repair} ttjC6O2ESWH.js
- [F] {PUP.Reimage Repair} ttjGBJSKDCS.js
- [F] {PUP.Reimage Repair} ttjMNBA2RG2.js
- [F] {PUP.Reimage Repair} ttjO8A63DS8.js
- [F] {PUP.Reimage Repair} ttjOSHWSOA1.js
- [F] {PUP.Reimage Repair} ttjRJMCPKLI.js
- [F] {PUP.Reimage Repair} ttj14P786Q3.js
- [F] {PUP.Reimage Repair} ttjAEEJPAWS.js
- [F] {PUP.Reimage Repair} ttjCTMBYAO3.js
- [F] {PUP.Reimage Repair} ttjFFVDGDAK.js
- [F] {PUP.Reimage Repair} ttjJOWD63AM.js
- [F] {PUP.Reimage Repair} ttjLEPO7XSL.js
- [F] {PUP.Reimage Repair} ttjPEU2IZPQ.js
- [F] {PUP.Reimage Repair} ttjQZJVIXVF.js
- [F] {PUP.Reimage Repair} ttjLDTSPZYF.js
- [F] {PUP.Reimage Repair} ttj56A6HCAV.js
- [F] {PUP.Reimage Repair} ttjI86GXUWK.js
- [F] {PUP.Reimage Repair} ttjJXW49LER.js
- [F] {PUP.Reimage Repair} ttjQ07KHKD2.js
- [F] {PUP.Reimage Repair} ttjT0K3GKN3.js
- [F] {PUP.Reimage Repair} ttjV51WEFNP.js
- [F] {PUP.Reimage Repair} ttj[3].js
- [F] {PUP.Reimage Repair} ttj[1].js
- [F] {PUP.Reimage Repair} ttjN05WUWH1.js
- [F] {PUP.Reimage Repair} ttj[6].js
- [F] {PUP.Reimage Repair} ttjAQIILD0V.js
- [F] {PUP.Reimage Repair} ttj38DN9SN3.js
- [F] {PUP.Reimage Repair} ttjDZPB0L1V.js
- [F] {PUP.Reimage Repair} ttj99LVQRNH.js
- [F] {PUP.Reimage Repair} ttjCHKMCSQT.js
- [F] {PUP.Reimage Repair} ttjALRQUOVU.js
- [F] {PUP.Reimage Repair} ttj9S40AJBC.js
- [F] {PUP.Reimage Repair} ttjGTZI1XUZ.js
- [F] {PUP.Reimage Repair} ttj4EASPF07.js
- [F] {PUP.Reimage Repair} ttjKXFDLUON.js
- [F] {PUP.Reimage Repair} ttjRHTSBUZB.js
- [F] {PUP.Reimage Repair} ttjS47DH395.js
- [F] {PUP.Reimage Repair} ttjSDS53N6Q
- [F] {PUP.Reimage Repair} ttjT0R7HWAU.js
- [F] {PUP.Reimage Repair} ttjVSKYECG4.js
- [F] {PUP.Reimage Repair} ttjAJ243ZV8.js
- [F] {PUP.Reimage Repair} ttj6Y1LEZO4.js
- [F] {PUP.Reimage Repair} ttjOSWQIU8P.js
- [F] {PUP.Reimage Repair} ttj[1].js
- [F] {PUP.Reimage Repair} ttj2GZSGHFO.js
- [F] {PUP.Reimage Repair} ttjACVTG47J.js
- [F] {PUP.Reimage Repair} ttjBRWHI1PU.js
- [F] {PUP.Reimage Repair} ttjHCQZQUSR.js
- [F] {PUP.Reimage Repair} ttjSNYJX4XN.js
- [F] {PUP.Reimage Repair} ttjVEWEI06F.js
- [F] {PUP.Reimage Repair} ttjW20ME9LK.js
- [F] {PUP.Reimage Repair} ttjX7DGUM8F.js
- [F] {PUP.Reimage Repair} ttjY7L74ERD.js
- [F] {PUP.Reimage Repair} ttjFXVL2G62.js
- [F] {PUP.Reimage Repair} ttj4UFWA9KT.js
- [F] {PUP.Reimage Repair} ttjBO984QGX.js
- [F] {PUP.Reimage Repair} ttjCTGD7UZ1.js
- [F] {PUP.Reimage Repair} ttjT2H27XQG.js
- [F] {PUP.Reimage Repair} ttjT7N26DFH.js
- [F] {PUP.Reimage Repair} ttjXW4T4ZDI.js
- [F] {PUP.Reimage Repair} ttjNA6A57SG.js
Statcounter (2 infections)
- [C] {Statcounter} is_unique
- [C] {Statcounter} is_visitor_unique
Aside from these viruses, I have a thing that's called dvdupgrd.exe and it's a virus in my System 32 folder. I can't delete it, but it's a big problem. Any and all help would be greatly appreciated. What brought my attention to this happened to be VIPRE blocking something from opening countless times. I also want to say that Google Chrome takes forever to load pages sometimes, and this has only happened about three to four days ago. Also, my games start lagging really badly, which is unusual for me. I lag, but I don't lag as bad as this.
Thank you in advance and I hope we can resolve this issue quickly without ruining my computer.