I ran all of the scans in safe mode. I'm not sure if this effects anything, but in case it does, I ran the scans in safemode with networking. I have attached addition.txt.
Fabar Recovery Scan Tool Log
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 28-01-2015
Ran by Lana (administrator) on SHARYN-PC on 31-01-2015 10:57:44
Running from C:\Users\Lana\Desktop
Loaded Profiles: Lana (Available profiles: Lana)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Safe Mode (with Networking)
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic...ery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Microsoft Corporation) C:\Windows\HelpPane.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
==================== Registry (Whitelisted) ==================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [6160928 2010-02-06] (Realtek Semiconductor)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2046760 2010-02-06] (Synaptics Incorporated)
HKLM\...\Run: [HP Quick Launch] => C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [451072 2010-01-13] (Hewlett-Packard Company)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-05] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe [41056 2013-05-09] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-02-12] (Apple Inc.)
HKLM-x32\...\Run: [SSDMonitor] => C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe [105120 2012-08-21] (PC Tools)
HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\Alwil Software\Avast5\AvastUI.exe [5227112 2015-01-28] (AVAST Software)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-02-21] (Apple Inc.)
HKU\S-1-5-21-3709555391-908018771-1203518072-1253\...\Run: [HPAdvisorDock] => C:\Program Files (x86)\Hewlett-Packard\HP Advisor\DOCK\HPAdvisorDock.exe
HKU\S-1-5-21-3709555391-908018771-1203518072-1253\...\Run: [LightScribe Control Panel] => C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe [2363392 2010-02-23] (Hewlett-Packard Company)
HKU\S-1-5-21-3709555391-908018771-1203518072-1253\...\MountPoints2: {99b30087-7083-11df-8e61-806e6f6e6963} - F:\Autorun.exe
HKU\S-1-5-18\...\RunOnce: [SPReview] => C:\Windows\System32\SPReview\SPReview.exe [301568 2013-05-21] (Microsoft Corporation)
AppInit_DLLs-x32: c:\progra~2\ss-hel~1\psupport.dll => "c:\progra~2\ss-hel~1\psupport.dll" File Not Found
AppInit_DLLs-x32: c:\progra~2\websea~1\sprote~1.dll => c:\Program Files (x86)\WebSearch\sprotector.dll [1044480 2013-01-24] ()
Startup: C:\Users\Lana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\Lana\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
Startup: C:\Users\Sharyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\Lana\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
Startup: C:\Users\Sharyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.2.lnk
ShortcutTarget: OpenOffice.org 3.2.lnk -> C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe ()
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\Alwil Software\Avast5\ashShA64.dll (AVAST Software)
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://websearch.wisesearch.info/?pi...cc=AU&unqvl=39
HKU\S-1-5-21-3709555391-908018771-1203518072-1253\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.jp.msn.com/CQALL/13
HKU\S-1-5-21-3709555391-908018771-1203518072-1253\Software\Microsoft\Internet Explorer\Main,First Home Page = http://g.jp.msn.com/CQALL/13
HKU\S-1-5-21-3709555391-908018771-1203518072-1253\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.jp.msn.com/CQALL/13
SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> DefaultScope {632F07F3-19A1-4d16-A23F-E6CE9486BAB5} URL = http://www.bing.com/search?q={searchTerms}&FORM=AVASDF&PC=AV01
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {632F07F3-19A1-4d16-A23F-E6CE9486BAB5} URL = http://www.bing.com/search?q={searchTerms}&FORM=AVASDF&PC=AV01
SearchScopes: HKLM-x32 -> {BB74DE59-BC4C-4172-9AC4-73315F71CFFE} URL = http://websearch.wisesearch.info/?l=1&q={searchTerms}&pid=1675&r=2013/10/29&hid=14619573708274855592&lg=EN&cc=AU&unqvl=39
SearchScopes: HKLM-x32 -> {E7509A79-FEF2-4DCA-A255-ACF2EC6A0E29} URL = http://www.bing.com/search?q={searchTerms}&form=CPNTDF&pc=CPNTDF&src=IE-SearchBox
BHO: No Name -> {58185BEF-C198-29CA-298A-A3DE5863BC85} -> No File
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll (AVAST Software)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Skype add-on for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
BHO: No Name -> {C097DE93-4906-B2BA-0687-C2C6348E0534} -> No File
BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File
BHO-x32: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO-x32: No Name -> {58185BEF-C198-29CA-298A-A3DE5863BC85} -> No File
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} -> No File
BHO-x32: Symantec NCO BHO -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\coIEPlg.dll (Symantec Corporation)
BHO-x32: Symantec Intrusion Prevention -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\IPSBHO.DLL (Symantec Corporation)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll (AVAST Software)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Skype Browser Helper -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
BHO-x32: Google Toolbar Notifier BHO -> {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} -> C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll (Google Inc.)
BHO-x32: No Name -> {C097DE93-4906-B2BA-0687-C2C6348E0534} -> No File
BHO-x32: Bing Bar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM - avast! Online Security - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)
Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.2.1
FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_16_0_0_296.dll ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_296.dll ()
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1204144.dll (Adobe Systems, Inc.)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @java.com/DTPlugin,version=10.21.2 -> C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre7\bin\new_plugin\npjp2.dll No File
FF Plugin-x32: @java.com/JavaPlugin,version=10.21.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8081.0709 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\IPSFFPlgn
FF HKLM-x32\...\Firefox\Extensions: [{4C0766D3-67A7-45a3-85A2-752F77312F32}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn
FF HKLM-x32\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF Extension: HP Smart Web Printing - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010-10-09]
FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\Alwil Software\Avast5\WebRep\FF
FF Extension: Avast Online Security - C:\Program Files\Alwil Software\Avast5\WebRep\FF [2011-06-20]
Chrome:
=======
CHR HomePage: Default -> hxxp://mystart.incredibar.com/?a=6Oz9pbSvHP&loc=skw
CHR StartupUrls: Default -> "hxxp://www.incredibar-search.com/?a=6Oz9pbSvHP&loc=skw&i=26&did=10963", "hxxp://www.google.com"
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={goo gle:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google :inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassi fication}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}s ugkey={google:suggestAPIKeyParameter}
CHR Profile: C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-01-21]
CHR Extension: (Google Docs) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-01-21]
CHR Extension: (Google Drive) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-01-21]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2015-01-21]
CHR Extension: (YouTube) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-01-21]
CHR Extension: (Google Search) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-01-21]
CHR Extension: (Google Sheets) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-01-21]
CHR Extension: (AdBlock) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom [2015-01-21]
CHR Extension: (Avast Online Security) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2015-01-21]
CHR Extension: (Page Refresh) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\hmooaemjmediafeacjplpbpenjnpcneg [2015-01-21]
CHR Extension: (Skype Click to Call) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2015-01-21]
CHR Extension: (Cath Kidston) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndlpkmaeinmnbiadacenijnhlolneopm [2015-01-21]
CHR Extension: (Google Wallet) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-01-21]
CHR Extension: (Gmail) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-01-21]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\Alwil Software\Avast5\WebRep\Chrome\aswWebRepChrome.crx [2015-01-20]
CHR HKLM-x32\...\Chrome\Extension: [jfmjfhklogoienhpfnppmbcbjfjnkonk] - No Path
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\ChromeExtension\skype_chrome_extension.crx [2014-03-03]
==================== Services (Whitelisted) =================
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
S2 avast! Antivirus; C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [50344 2015-01-20] (AVAST Software)
S2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1363584 2014-03-03] (Microsoft Corporation)
S2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1748608 2014-03-03] (Microsoft Corporation)
S2 HP Health Check Service; C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe [120832 2009-10-16] (Hewlett-Packard) [File not signed]
S2 HPWMISVC; C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [19968 2010-01-13] () [File not signed]
S2 LightScribeService; C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [73728 2010-02-23] (Hewlett-Packard Company) [File not signed]
S2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-11-21] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [969016 2014-11-21] (Malwarebytes Corporation)
S2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2010-01-18] (Hewlett-Packard) [File not signed]
S2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe [126392 2009-08-25] (Symantec Corporation)
S2 PCToolsSSDMonitorSvc; C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe [794272 2012-08-21] (PC Tools)
S2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2010-01-18] (Hewlett-Packard) [File not signed]
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
==================== Drivers (Whitelisted) ====================
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
S2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29208 2015-01-20] ()
R0 aswKbd; C:\Windows\System32\Drivers\aswKbd.sys [22600 2013-05-09] (AVAST Software)
S2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [83280 2015-01-20] (AVAST Software)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93568 2015-01-20] (AVAST Software)
S0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65776 2015-01-20] ()
S1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1050432 2015-01-20] (AVAST Software)
S1 aswSP; C:\Windows\system32\drivers\aswSP.sys [436624 2015-01-20] (AVAST Software)
S2 aswStm; C:\Windows\system32\drivers\aswStm.sys [116728 2015-01-20] (AVAST Software)
S0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [267632 2015-01-20] ()
S3 FNETTHJM; C:\Windows\SysWOW64\drivers\fnetthjm.sys [24448 2013-12-03] (FNet Co., Ltd.) [File not signed]
S3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-11-21] (Malwarebytes Corporation)
S3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2015-01-30] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-11-21] (Malwarebytes Corporation)
S1 SRTSP; C:\Windows\system32\drivers\NISx64\1100000.088\SRTSP64.SYS [504880 2009-08-30] (Symantec Corporation)
S1 SRTSPX; C:\Windows\system32\drivers\NISx64\1100000.088\SRTSPX64.SYS [32304 2009-08-30] (Symantec Corporation)
S3 NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20090829.019\ENG64.SYS [X]
S3 NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20090829.019\EX64.SYS [X]
==================== NetSvcs (Whitelisted) ===================
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
==================== One Month Created Files and Folders ========
(If an entry is included in the fixlist, the file\folder will be moved.)
2015-01-31 10:57 - 2015-01-31 10:58 - 00020578 _____ () C:\Users\Lana\Desktop\FRST.txt
2015-01-31 10:57 - 2015-01-31 10:57 - 00000000 ____D () C:\FRST
2015-01-31 10:57 - 2015-01-31 10:56 - 02130432 _____ (Farbar) C:\Users\Lana\Desktop\FRST64.exe
2015-01-31 10:56 - 2015-01-31 10:56 - 02130432 _____ (Farbar) C:\Users\Lana\Downloads\FRST64.exe
2015-01-30 20:40 - 2015-01-30 20:41 - 00509440 _____ (Tech Support Guy System) C:\Users\Lana\Downloads\SysInfo.exe
2015-01-30 19:13 - 2015-01-30 19:58 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-01-30 19:12 - 2015-01-30 19:12 - 00001102 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2015-01-30 19:12 - 2015-01-30 19:12 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2015-01-30 19:12 - 2015-01-30 19:12 - 00000000 ____D () C:\ProgramData\Malwarebytes
2015-01-30 19:12 - 2015-01-30 19:12 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2015-01-30 19:12 - 2014-11-21 06:14 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2015-01-30 19:12 - 2014-11-21 06:14 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2015-01-30 19:12 - 2014-11-21 06:14 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2015-01-30 19:00 - 2015-01-30 19:10 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\Lana\Downloads\mbam-setup-2.0.4.1028.exe
2015-01-29 19:00 - 2015-01-29 19:01 - 00721933 _____ () C:\Users\Lana\Downloads\Cozy Winter.Sims3Pack
2015-01-29 18:59 - 2015-01-29 18:59 - 00607356 _____ () C:\Users\Lana\Downloads\dress.Sims3Pack
2015-01-29 18:58 - 2015-01-29 18:59 - 00544912 _____ () C:\Users\Lana\Downloads\LHFC25 Fluttering off to Bed.Sims3Pack
2015-01-29 17:06 - 2015-01-29 17:07 - 00548754 _____ () C:\Users\Lana\Downloads\Pyjama pour bébé Winnie.Sims3Pack
2015-01-29 17:04 - 2015-01-29 17:04 - 00888215 _____ () C:\Users\Lana\Downloads\Toddler's Dot Nursery Cardigan with Pink Dress.Sims3Pack
2015-01-29 17:04 - 2015-01-29 17:04 - 00599098 _____ () C:\Users\Lana\Downloads\Sweet Baby.Sims3Pack
2015-01-29 16:46 - 2015-01-29 16:47 - 00494657 _____ () C:\Users\Lana\Downloads\Strapless Top No 25.Sims3Pack
2015-01-26 16:45 - 2015-01-26 16:45 - 00000000 ____D () C:\Users\Lana\AppData\Local\Apple
2015-01-24 21:22 - 2015-01-24 21:22 - 00000000 _____ () C:\Users\Lana\AppData\Local\{24F8E9EC-1C36-4E4D-8F37-C6B56FED7A37}
2015-01-23 19:29 - 2015-01-30 13:45 - 00000000 ___RD () C:\Users\Lana\Dropbox
2015-01-23 19:29 - 2015-01-23 19:29 - 00001123 _____ () C:\Users\Lana\Desktop\Dropbox.lnk
2015-01-23 19:29 - 2015-01-23 19:29 - 00000000 ____D () C:\Users\Lana\Dropbox (Old)
2015-01-23 19:22 - 2015-01-30 17:42 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2015-01-23 19:11 - 2015-01-30 13:45 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\Dropbox
2015-01-23 19:10 - 2015-01-23 19:10 - 00324136 _____ (Dropbox, Inc.) C:\Users\Lana\Downloads\DropboxInstaller.exe
2015-01-21 14:22 - 2015-01-21 14:22 - 00000000 ____D () C:\Users\Lana\Documents\Electronic Arts
2015-01-21 14:20 - 2015-01-21 14:20 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\hpqlog
2015-01-21 14:18 - 2015-01-21 14:18 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\Hewlett-Packard
2015-01-21 14:13 - 2015-01-21 14:13 - 00000000 ____D () C:\Users\Lana\AppData\Local\Hewlett-Packard
2015-01-21 11:07 - 2015-01-21 13:06 - 00000000 ____D () C:\3590F75ABA9E485486C100C1A9D4FF06ZZZZZZ....Z....Z
2015-01-21 08:57 - 2015-01-21 08:57 - 00118520 _____ () C:\Users\Lana\AppData\Local\GDIPFONTCACHEV1.DAT
2015-01-21 08:46 - 2015-01-21 08:46 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\AVAST Software
2015-01-21 08:46 - 2015-01-21 08:46 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\Apple Computer
2015-01-21 08:45 - 2015-01-25 13:15 - 00000000 ____D () C:\Users\Lana\AppData\Local\Google
2015-01-21 08:45 - 2015-01-21 09:38 - 00002255 _____ () C:\Users\Lana\Desktop\Google Chrome.lnk
2015-01-21 08:45 - 2015-01-21 08:45 - 00001413 _____ () C:\Users\Lana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
2015-01-21 08:45 - 2015-01-21 08:45 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\Adobe
2015-01-21 08:44 - 2015-01-21 08:44 - 00000000 ____D () C:\Users\Lana\AppData\Local\VirtualStore
2015-01-21 08:43 - 2015-01-30 17:42 - 00000000 ____D () C:\Users\Lana
2015-01-21 08:43 - 2015-01-21 08:43 - 00000020 ___SH () C:\Users\Lana\ntuser.ini
2015-01-21 08:43 - 2013-03-20 13:26 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\Macromedia
2015-01-21 08:43 - 2010-06-15 21:26 - 00000000 ____D () C:\Users\Lana\AppData\Local\Microsoft Help
2015-01-21 08:43 - 2009-07-14 15:54 - 00000000 ___RD () C:\Users\Lana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2015-01-21 08:43 - 2009-07-14 15:49 - 00000000 ___RD () C:\Users\Lana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
2015-01-21 08:30 - 2015-01-21 08:30 - 00000000 ____D () C:\Users\Public\Documents\My Deliveries
2015-01-21 08:25 - 2015-01-21 08:58 - 00002770 _____ () C:\Windows\System32\Tasks\CCleanerSkipUAC
2015-01-21 08:25 - 2015-01-21 08:26 - 00000000 ____D () C:\Program Files\CCleaner
2015-01-21 08:25 - 2015-01-21 08:25 - 00000822 _____ () C:\Users\Public\Desktop\CCleaner.lnk
2015-01-21 08:25 - 2015-01-21 08:25 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner
2015-01-20 17:24 - 2015-01-20 17:23 - 00029208 _____ () C:\Windows\system32\Drivers\aswHwid.sys
2015-01-20 17:23 - 2015-01-20 17:23 - 00364512 _____ (AVAST Software) C:\Windows\system32\aswBoot.exe
2015-01-20 17:23 - 2015-01-20 17:23 - 00043152 _____ (AVAST Software) C:\Windows\avastSS.scr
2015-01-20 17:00 - 2015-01-20 17:00 - 00003344 _____ () C:\Windows\System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-3709555391-908018771-1203518072-1000
2015-01-20 17:00 - 2015-01-20 17:00 - 00003212 _____ () C:\Windows\System32\Tasks\RealUpgradeLogonTaskS-1-5-21-3709555391-908018771-1203518072-1000
==================== One Month Modified Files and Folders =======
(If an entry is included in the fixlist, the file\folder will be moved.)
2015-01-31 10:20 - 2013-11-30 11:53 - 00000000 ____D () C:\ProgramData\Recovery
2015-01-30 19:17 - 2010-07-19 09:47 - 00212872 _____ () C:\Windows\PFRO.log
2015-01-30 17:42 - 2010-06-05 16:00 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
2015-01-30 17:42 - 2010-05-20 19:45 - 00000000 ____D () C:\ProgramData\Norton
2015-01-30 17:42 - 2009-07-14 14:20 - 00000000 ____D () C:\Windows\AppCompat
2015-01-30 17:39 - 2010-05-20 19:33 - 01707130 _____ () C:\Windows\WindowsUpdate.log
2015-01-30 16:55 - 2013-06-27 12:53 - 00028378 _____ () C:\Windows\setupact.log
2015-01-30 14:32 - 2010-06-05 15:55 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-01-30 14:06 - 2013-02-25 08:51 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-01-30 13:52 - 2009-07-14 15:45 - 00023248 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-01-30 13:52 - 2009-07-14 15:45 - 00023248 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-01-30 13:45 - 2012-07-09 10:28 - 00004184 _____ () C:\Windows\System32\Tasks\avast! Emergency Update
2015-01-30 13:44 - 2013-10-09 19:00 - 00000286 _____ () C:\Windows\Tasks\RMAutoUpdate.job
2015-01-30 13:44 - 2012-06-11 17:14 - 00000000 ____D () C:\Program Files (x86)\PC Tools Registry Mechanic
2015-01-30 13:43 - 2010-06-05 15:55 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-01-30 13:42 - 2009-07-14 16:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-01-29 19:27 - 2013-10-04 17:57 - 00000286 _____ () C:\Windows\Tasks\RMSchedule.job
2015-01-28 10:38 - 2010-04-01 12:12 - 00000000 ____D () C:\ProgramData\Temp
2015-01-27 15:25 - 2009-07-14 16:08 - 00032572 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2015-01-25 14:26 - 2013-02-25 08:51 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-01-25 14:26 - 2013-02-25 08:51 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-01-25 14:26 - 2013-02-25 08:51 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2015-01-21 10:28 - 2009-07-14 16:13 - 00788704 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-01-21 09:30 - 2010-04-01 12:55 - 00000000 ____D () C:\Program Files (x86)\CyberLink
2015-01-21 09:30 - 2010-04-01 10:54 - 00000000 ___HD () C:\Program Files (x86)\InstallShield Installation Information
2015-01-21 09:22 - 2010-07-20 15:44 - 00000000 ____D () C:\ProgramData\Kontiki
2015-01-21 09:15 - 2010-06-05 13:25 - 00000000 ____D () C:\Users\Sharyn
2015-01-21 08:59 - 2012-08-21 16:39 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cakewalk
2015-01-21 08:59 - 2012-08-21 16:34 - 00000000 ____D () C:\Program Files (x86)\Cakewalk
2015-01-21 08:29 - 2010-06-06 11:16 - 00000000 ____D () C:\Writing
2015-01-21 08:19 - 2014-04-04 08:20 - 00000000 ___RD () C:\Users\Sharyn\Dropbox
2015-01-21 08:19 - 2014-04-04 08:14 - 00000000 ____D () C:\Users\Sharyn\AppData\Roaming\Dropbox
2015-01-20 20:29 - 2014-04-22 17:40 - 00000000 ____D () C:\Program Files\003
2015-01-20 20:29 - 2013-10-29 18:41 - 00000000 ____D () C:\ProgramData\SearchNewTab
2015-01-20 19:39 - 2013-10-29 18:36 - 00000000 ____D () C:\ProgramData\Dowwnlloaidd. keeperr
2015-01-20 19:35 - 2012-06-11 20:00 - 00000416 _____ () C:\Windows\SysWOW64\AppLog.log
2015-01-20 18:47 - 2012-10-01 16:03 - 00000000 ____D () C:\Users\Sharyn\AppData\Roaming\Real
2015-01-20 18:47 - 2012-10-01 16:03 - 00000000 ____D () C:\Program Files (x86)\Real
2015-01-20 18:46 - 2012-10-01 16:01 - 00000000 ____D () C:\ProgramData\Real
2015-01-20 18:45 - 2010-04-01 12:55 - 00000000 ____D () C:\ProgramData\CyberLink
2015-01-20 17:26 - 2010-06-05 15:55 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2015-01-20 17:26 - 2010-06-05 15:55 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2015-01-20 17:24 - 2011-06-20 10:40 - 01050432 _____ (AVAST Software) C:\Windows\system32\Drivers\aswsnx.sys
2015-01-20 17:23 - 2014-01-12 11:06 - 00116728 _____ (AVAST Software) C:\Windows\system32\Drivers\aswstm.sys
2015-01-20 17:23 - 2013-03-18 13:37 - 00267632 _____ () C:\Windows\system32\Drivers\aswVmm.sys
2015-01-20 17:23 - 2013-03-18 13:37 - 00065776 _____ () C:\Windows\system32\Drivers\aswRvrt.sys
2015-01-20 17:23 - 2012-03-25 09:17 - 00093568 _____ (AVAST Software) C:\Windows\system32\Drivers\aswRdr2.sys
2015-01-20 17:23 - 2010-06-05 15:55 - 00436624 _____ (AVAST Software) C:\Windows\system32\Drivers\aswSP.sys
2015-01-20 17:23 - 2010-06-05 15:55 - 00083280 _____ (AVAST Software) C:\Windows\system32\Drivers\aswMonFlt.sys
2015-01-20 17:22 - 2014-04-04 08:17 - 00000000 ____D () C:\Users\Sharyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2015-01-20 17:20 - 2013-01-29 14:39 - 00000000 ____D () C:\Users\Sharyn\AppData\Roaming\.minecraft
==================== Files in the root of some directories =======
2015-01-24 21:22 - 2015-01-24 21:22 - 0000000 _____ () C:\Users\Lana\AppData\Local\{24F8E9EC-1C36-4E4D-8F37-C6B56FED7A37}
2010-08-06 15:29 - 2010-08-06 15:29 - 0000056 ____H () C:\ProgramData\ezsidmv.dat
2010-10-09 14:00 - 2010-10-09 14:10 - 0000782 _____ () C:\ProgramData\hpzinstall.log
2010-05-20 19:41 - 2010-05-20 19:41 - 0000032 _____ () C:\ProgramData\{051B9612-4D82-42AC-8C63-CD2DCEDC1CB3}.log
2010-04-01 13:03 - 2010-04-01 13:04 - 0000109 _____ () C:\ProgramData\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}.log
2010-05-20 19:40 - 2010-05-20 19:40 - 0000032 _____ () C:\ProgramData\{23F3DA62-2D9E-4A69-B8D5-BE8E9E148092}.log
2010-04-01 12:56 - 2010-04-01 12:57 - 0000105 _____ () C:\ProgramData\{40BF1E83-20EB-11D8-97C5-0009C5020658}.log
2010-05-20 19:40 - 2010-05-20 19:40 - 0000032 _____ () C:\ProgramData\{4FC670EB-5F02-4B07-90DB-022B86BFEFD0}.log
2010-05-20 19:40 - 2010-05-20 19:40 - 0000032 _____ () C:\ProgramData\{9867824A-C86D-4A83-8F3C-E7A86BE0AFD3}.log
2010-04-01 12:56 - 2010-04-01 12:56 - 0000107 _____ () C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log
2010-04-01 12:58 - 2010-04-01 13:03 - 0000110 _____ () C:\ProgramData\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}.log
2010-05-20 19:41 - 2010-05-20 19:41 - 0000105 _____ () C:\ProgramData\{d36dd326-7280-11d8-97c8-000129760cbe}.log
Some content of TEMP:
====================
C:\Users\Lana\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmp98faep.dll
C:\Users\Sharyn\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmprw7ud5.dll
C:\Users\Sharyn\AppData\Local\Temp\SpotifyUninstall.exe
C:\Users\Sharyn\AppData\Local\Temp\sSetup-se.exe
==================== Bamital & volsnap Check =================
(There is no automatic fix for files that do not pass verification.)
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
LastRegBack: 2015-01-25 20:05
==================== End Of Log ============================
Here is the report from RougeKiller
RogueKiller V10.2.0.0 [Jan 19 2015] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Safe mode with network support
User : Lana [Administrator]
Mode : Scan -- Date : 01/31/2015 11:17:41
¤¤¤ Processes : 0 ¤¤¤
¤¤¤ Registry : 8 ¤¤¤
[PUM.HomePage] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main | Start Page : http://websearch.wisesearch.info/?pi...cc=AU&unqvl=39 -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Inter faces\{11FD878F-AE45-44B9-A435-FFF3C9A621D5} | DhcpNameServer : 10.4.81.103 10.4.182.20 [(Private Address) (XX)][(Private Address) (XX)] -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interface s\{11FD878F-AE45-44B9-A435-FFF3C9A621D5} | DhcpNameServer : 10.4.81.103 10.4.182.20 [(Private Address) (XX)][(Private Address) (XX)] -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interface s\{11FD878F-AE45-44B9-A435-FFF3C9A621D5} | DhcpNameServer : 10.4.81.103 10.4.182.20 [(Private Address) (XX)][(Private Address) (XX)] -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideD esktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideD esktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideD esktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideD esktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> Found
¤¤¤ Tasks : 0 ¤¤¤
¤¤¤ Files : 0 ¤¤¤
¤¤¤ Hosts File : 0 ¤¤¤
¤¤¤ Antirootkit : 0 (Driver: Not loaded [0xc000035f]) ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: Hitachi HTS725025A9A364 SATA Disk Device +++++
--- User ---
[MBR] ef7df3c8396ce3eba596ff254c0cea0b
[BSP] b8f9af0bfc632918cff6943e8642fc8f : Unknown MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 199 MB [Unknown Bootstrap | Unknown Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 409600 | Size: 224915 MB [Unknown Bootstrap | Unknown Bootloader]
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 461035520 | Size: 13256 MB [Unknown Bootstrap | Unknown Bootloader]
3 - [XXXXXX] FAT32-LBA (0xc) [VISIBLE] Offset (sectors): 488183808 | Size: 103 MB
User = LL1 ... OK
User = LL2 ... OK
I hope I have included all the information you need.
Thank you very much!
Fabar Recovery Scan Tool Log
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 28-01-2015
Ran by Lana (administrator) on SHARYN-PC on 31-01-2015 10:57:44
Running from C:\Users\Lana\Desktop
Loaded Profiles: Lana (Available profiles: Lana)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Safe Mode (with Networking)
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic...ery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Microsoft Corporation) C:\Windows\HelpPane.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
==================== Registry (Whitelisted) ==================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [6160928 2010-02-06] (Realtek Semiconductor)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2046760 2010-02-06] (Synaptics Incorporated)
HKLM\...\Run: [HP Quick Launch] => C:\Program Files\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe [451072 2010-01-13] (Hewlett-Packard Company)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [958576 2013-04-05] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe [41056 2013-05-09] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [] => [X]
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [43848 2014-02-12] (Apple Inc.)
HKLM-x32\...\Run: [SSDMonitor] => C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe [105120 2012-08-21] (PC Tools)
HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\Alwil Software\Avast5\AvastUI.exe [5227112 2015-01-28] (AVAST Software)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2014-02-21] (Apple Inc.)
HKU\S-1-5-21-3709555391-908018771-1203518072-1253\...\Run: [HPAdvisorDock] => C:\Program Files (x86)\Hewlett-Packard\HP Advisor\DOCK\HPAdvisorDock.exe
HKU\S-1-5-21-3709555391-908018771-1203518072-1253\...\Run: [LightScribe Control Panel] => C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe [2363392 2010-02-23] (Hewlett-Packard Company)
HKU\S-1-5-21-3709555391-908018771-1203518072-1253\...\MountPoints2: {99b30087-7083-11df-8e61-806e6f6e6963} - F:\Autorun.exe
HKU\S-1-5-18\...\RunOnce: [SPReview] => C:\Windows\System32\SPReview\SPReview.exe [301568 2013-05-21] (Microsoft Corporation)
AppInit_DLLs-x32: c:\progra~2\ss-hel~1\psupport.dll => "c:\progra~2\ss-hel~1\psupport.dll" File Not Found
AppInit_DLLs-x32: c:\progra~2\websea~1\sprote~1.dll => c:\Program Files (x86)\WebSearch\sprotector.dll [1044480 2013-01-24] ()
Startup: C:\Users\Lana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\Lana\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
Startup: C:\Users\Sharyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk
ShortcutTarget: Dropbox.lnk -> C:\Users\Lana\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
Startup: C:\Users\Sharyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.2.lnk
ShortcutTarget: OpenOffice.org 3.2.lnk -> C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe ()
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\Alwil Software\Avast5\ashShA64.dll (AVAST Software)
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://websearch.wisesearch.info/?pi...cc=AU&unqvl=39
HKU\S-1-5-21-3709555391-908018771-1203518072-1253\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.jp.msn.com/CQALL/13
HKU\S-1-5-21-3709555391-908018771-1203518072-1253\Software\Microsoft\Internet Explorer\Main,First Home Page = http://g.jp.msn.com/CQALL/13
HKU\S-1-5-21-3709555391-908018771-1203518072-1253\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.jp.msn.com/CQALL/13
SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> DefaultScope {632F07F3-19A1-4d16-A23F-E6CE9486BAB5} URL = http://www.bing.com/search?q={searchTerms}&FORM=AVASDF&PC=AV01
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKLM-x32 -> {632F07F3-19A1-4d16-A23F-E6CE9486BAB5} URL = http://www.bing.com/search?q={searchTerms}&FORM=AVASDF&PC=AV01
SearchScopes: HKLM-x32 -> {BB74DE59-BC4C-4172-9AC4-73315F71CFFE} URL = http://websearch.wisesearch.info/?l=1&q={searchTerms}&pid=1675&r=2013/10/29&hid=14619573708274855592&lg=EN&cc=AU&unqvl=39
SearchScopes: HKLM-x32 -> {E7509A79-FEF2-4DCA-A255-ACF2EC6A0E29} URL = http://www.bing.com/search?q={searchTerms}&form=CPNTDF&pc=CPNTDF&src=IE-SearchBox
BHO: No Name -> {58185BEF-C198-29CA-298A-A3DE5863BC85} -> No File
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll (AVAST Software)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Skype add-on for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
BHO: No Name -> {C097DE93-4906-B2BA-0687-C2C6348E0534} -> No File
BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll No File
BHO-x32: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO-x32: No Name -> {58185BEF-C198-29CA-298A-A3DE5863BC85} -> No File
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} -> No File
BHO-x32: Symantec NCO BHO -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\coIEPlg.dll (Symantec Corporation)
BHO-x32: Symantec Intrusion Prevention -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\IPSBHO.DLL (Symantec Corporation)
BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll (AVAST Software)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Skype Browser Helper -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
BHO-x32: Google Toolbar Notifier BHO -> {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} -> C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll (Google Inc.)
BHO-x32: No Name -> {C097DE93-4906-B2BA-0687-C2C6348E0534} -> No File
BHO-x32: Bing Bar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
BHO-x32: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO-x32: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM - avast! Online Security - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKLM-x32 - Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)
Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Microsoft Corporation)
Handler-x32: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.2.1
FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_16_0_0_296.dll ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_296.dll ()
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1204144.dll (Adobe Systems, Inc.)
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @java.com/DTPlugin,version=10.21.2 -> C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin -> C:\Program Files (x86)\Java\jre7\bin\new_plugin\npjp2.dll No File
FF Plugin-x32: @java.com/JavaPlugin,version=10.21.2 -> C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8081.0709 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\IPSFFPlgn
FF HKLM-x32\...\Firefox\Extensions: [{4C0766D3-67A7-45a3-85A2-752F77312F32}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\coFFPlgn
FF HKLM-x32\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF Extension: HP Smart Web Printing - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2010-10-09]
FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\Alwil Software\Avast5\WebRep\FF
FF Extension: Avast Online Security - C:\Program Files\Alwil Software\Avast5\WebRep\FF [2011-06-20]
Chrome:
=======
CHR HomePage: Default -> hxxp://mystart.incredibar.com/?a=6Oz9pbSvHP&loc=skw
CHR StartupUrls: Default -> "hxxp://www.incredibar-search.com/?a=6Oz9pbSvHP&loc=skw&i=26&did=10963", "hxxp://www.google.com"
CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={goo gle:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google :inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassi fication}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}s ugkey={google:suggestAPIKeyParameter}
CHR Profile: C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Slides) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-01-21]
CHR Extension: (Google Docs) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-01-21]
CHR Extension: (Google Drive) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-01-21]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2015-01-21]
CHR Extension: (YouTube) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-01-21]
CHR Extension: (Google Search) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-01-21]
CHR Extension: (Google Sheets) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-01-21]
CHR Extension: (AdBlock) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\gighmmpiobklfepjocnamgkkbiglidom [2015-01-21]
CHR Extension: (Avast Online Security) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki [2015-01-21]
CHR Extension: (Page Refresh) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\hmooaemjmediafeacjplpbpenjnpcneg [2015-01-21]
CHR Extension: (Skype Click to Call) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2015-01-21]
CHR Extension: (Cath Kidston) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndlpkmaeinmnbiadacenijnhlolneopm [2015-01-21]
CHR Extension: (Google Wallet) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2015-01-21]
CHR Extension: (Gmail) - C:\Users\Lana\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-01-21]
CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\Alwil Software\Avast5\WebRep\Chrome\aswWebRepChrome.crx [2015-01-20]
CHR HKLM-x32\...\Chrome\Extension: [jfmjfhklogoienhpfnppmbcbjfjnkonk] - No Path
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files (x86)\Skype\Toolbars\ChromeExtension\skype_chrome_extension.crx [2014-03-03]
==================== Services (Whitelisted) =================
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
S2 avast! Antivirus; C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [50344 2015-01-20] (AVAST Software)
S2 c2cautoupdatesvc; C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1363584 2014-03-03] (Microsoft Corporation)
S2 c2cpnrsvc; C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1748608 2014-03-03] (Microsoft Corporation)
S2 HP Health Check Service; C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe [120832 2009-10-16] (Hewlett-Packard) [File not signed]
S2 HPWMISVC; C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [19968 2010-01-13] () [File not signed]
S2 LightScribeService; C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [73728 2010-02-23] (Hewlett-Packard Company) [File not signed]
S2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-11-21] (Malwarebytes Corporation)
S2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [969016 2014-11-21] (Malwarebytes Corporation)
S2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [71680 2010-01-18] (Hewlett-Packard) [File not signed]
S2 NIS; C:\Program Files (x86)\Norton Internet Security\Engine\17.0.0.136\ccSvcHst.exe [126392 2009-08-25] (Symantec Corporation)
S2 PCToolsSSDMonitorSvc; C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe [794272 2012-08-21] (PC Tools)
S2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [89600 2010-01-18] (Hewlett-Packard) [File not signed]
R2 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)
==================== Drivers (Whitelisted) ====================
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
S2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29208 2015-01-20] ()
R0 aswKbd; C:\Windows\System32\Drivers\aswKbd.sys [22600 2013-05-09] (AVAST Software)
S2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [83280 2015-01-20] (AVAST Software)
R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93568 2015-01-20] (AVAST Software)
S0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65776 2015-01-20] ()
S1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1050432 2015-01-20] (AVAST Software)
S1 aswSP; C:\Windows\system32\drivers\aswSP.sys [436624 2015-01-20] (AVAST Software)
S2 aswStm; C:\Windows\system32\drivers\aswStm.sys [116728 2015-01-20] (AVAST Software)
S0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [267632 2015-01-20] ()
S3 FNETTHJM; C:\Windows\SysWOW64\drivers\fnetthjm.sys [24448 2013-12-03] (FNet Co., Ltd.) [File not signed]
S3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-11-21] (Malwarebytes Corporation)
S3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2015-01-30] (Malwarebytes Corporation)
S3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-11-21] (Malwarebytes Corporation)
S1 SRTSP; C:\Windows\system32\drivers\NISx64\1100000.088\SRTSP64.SYS [504880 2009-08-30] (Symantec Corporation)
S1 SRTSPX; C:\Windows\system32\drivers\NISx64\1100000.088\SRTSPX64.SYS [32304 2009-08-30] (Symantec Corporation)
S3 NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20090829.019\ENG64.SYS [X]
S3 NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.0.0.136\Definitions\VirusDefs\20090829.019\EX64.SYS [X]
==================== NetSvcs (Whitelisted) ===================
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
==================== One Month Created Files and Folders ========
(If an entry is included in the fixlist, the file\folder will be moved.)
2015-01-31 10:57 - 2015-01-31 10:58 - 00020578 _____ () C:\Users\Lana\Desktop\FRST.txt
2015-01-31 10:57 - 2015-01-31 10:57 - 00000000 ____D () C:\FRST
2015-01-31 10:57 - 2015-01-31 10:56 - 02130432 _____ (Farbar) C:\Users\Lana\Desktop\FRST64.exe
2015-01-31 10:56 - 2015-01-31 10:56 - 02130432 _____ (Farbar) C:\Users\Lana\Downloads\FRST64.exe
2015-01-30 20:40 - 2015-01-30 20:41 - 00509440 _____ (Tech Support Guy System) C:\Users\Lana\Downloads\SysInfo.exe
2015-01-30 19:13 - 2015-01-30 19:58 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2015-01-30 19:12 - 2015-01-30 19:12 - 00001102 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2015-01-30 19:12 - 2015-01-30 19:12 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2015-01-30 19:12 - 2015-01-30 19:12 - 00000000 ____D () C:\ProgramData\Malwarebytes
2015-01-30 19:12 - 2015-01-30 19:12 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2015-01-30 19:12 - 2014-11-21 06:14 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2015-01-30 19:12 - 2014-11-21 06:14 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2015-01-30 19:12 - 2014-11-21 06:14 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2015-01-30 19:00 - 2015-01-30 19:10 - 20447072 _____ (Malwarebytes Corporation ) C:\Users\Lana\Downloads\mbam-setup-2.0.4.1028.exe
2015-01-29 19:00 - 2015-01-29 19:01 - 00721933 _____ () C:\Users\Lana\Downloads\Cozy Winter.Sims3Pack
2015-01-29 18:59 - 2015-01-29 18:59 - 00607356 _____ () C:\Users\Lana\Downloads\dress.Sims3Pack
2015-01-29 18:58 - 2015-01-29 18:59 - 00544912 _____ () C:\Users\Lana\Downloads\LHFC25 Fluttering off to Bed.Sims3Pack
2015-01-29 17:06 - 2015-01-29 17:07 - 00548754 _____ () C:\Users\Lana\Downloads\Pyjama pour bébé Winnie.Sims3Pack
2015-01-29 17:04 - 2015-01-29 17:04 - 00888215 _____ () C:\Users\Lana\Downloads\Toddler's Dot Nursery Cardigan with Pink Dress.Sims3Pack
2015-01-29 17:04 - 2015-01-29 17:04 - 00599098 _____ () C:\Users\Lana\Downloads\Sweet Baby.Sims3Pack
2015-01-29 16:46 - 2015-01-29 16:47 - 00494657 _____ () C:\Users\Lana\Downloads\Strapless Top No 25.Sims3Pack
2015-01-26 16:45 - 2015-01-26 16:45 - 00000000 ____D () C:\Users\Lana\AppData\Local\Apple
2015-01-24 21:22 - 2015-01-24 21:22 - 00000000 _____ () C:\Users\Lana\AppData\Local\{24F8E9EC-1C36-4E4D-8F37-C6B56FED7A37}
2015-01-23 19:29 - 2015-01-30 13:45 - 00000000 ___RD () C:\Users\Lana\Dropbox
2015-01-23 19:29 - 2015-01-23 19:29 - 00001123 _____ () C:\Users\Lana\Desktop\Dropbox.lnk
2015-01-23 19:29 - 2015-01-23 19:29 - 00000000 ____D () C:\Users\Lana\Dropbox (Old)
2015-01-23 19:22 - 2015-01-30 17:42 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2015-01-23 19:11 - 2015-01-30 13:45 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\Dropbox
2015-01-23 19:10 - 2015-01-23 19:10 - 00324136 _____ (Dropbox, Inc.) C:\Users\Lana\Downloads\DropboxInstaller.exe
2015-01-21 14:22 - 2015-01-21 14:22 - 00000000 ____D () C:\Users\Lana\Documents\Electronic Arts
2015-01-21 14:20 - 2015-01-21 14:20 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\hpqlog
2015-01-21 14:18 - 2015-01-21 14:18 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\Hewlett-Packard
2015-01-21 14:13 - 2015-01-21 14:13 - 00000000 ____D () C:\Users\Lana\AppData\Local\Hewlett-Packard
2015-01-21 11:07 - 2015-01-21 13:06 - 00000000 ____D () C:\3590F75ABA9E485486C100C1A9D4FF06ZZZZZZ....Z....Z
2015-01-21 08:57 - 2015-01-21 08:57 - 00118520 _____ () C:\Users\Lana\AppData\Local\GDIPFONTCACHEV1.DAT
2015-01-21 08:46 - 2015-01-21 08:46 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\AVAST Software
2015-01-21 08:46 - 2015-01-21 08:46 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\Apple Computer
2015-01-21 08:45 - 2015-01-25 13:15 - 00000000 ____D () C:\Users\Lana\AppData\Local\Google
2015-01-21 08:45 - 2015-01-21 09:38 - 00002255 _____ () C:\Users\Lana\Desktop\Google Chrome.lnk
2015-01-21 08:45 - 2015-01-21 08:45 - 00001413 _____ () C:\Users\Lana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
2015-01-21 08:45 - 2015-01-21 08:45 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\Adobe
2015-01-21 08:44 - 2015-01-21 08:44 - 00000000 ____D () C:\Users\Lana\AppData\Local\VirtualStore
2015-01-21 08:43 - 2015-01-30 17:42 - 00000000 ____D () C:\Users\Lana
2015-01-21 08:43 - 2015-01-21 08:43 - 00000020 ___SH () C:\Users\Lana\ntuser.ini
2015-01-21 08:43 - 2013-03-20 13:26 - 00000000 ____D () C:\Users\Lana\AppData\Roaming\Macromedia
2015-01-21 08:43 - 2010-06-15 21:26 - 00000000 ____D () C:\Users\Lana\AppData\Local\Microsoft Help
2015-01-21 08:43 - 2009-07-14 15:54 - 00000000 ___RD () C:\Users\Lana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2015-01-21 08:43 - 2009-07-14 15:49 - 00000000 ___RD () C:\Users\Lana\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
2015-01-21 08:30 - 2015-01-21 08:30 - 00000000 ____D () C:\Users\Public\Documents\My Deliveries
2015-01-21 08:25 - 2015-01-21 08:58 - 00002770 _____ () C:\Windows\System32\Tasks\CCleanerSkipUAC
2015-01-21 08:25 - 2015-01-21 08:26 - 00000000 ____D () C:\Program Files\CCleaner
2015-01-21 08:25 - 2015-01-21 08:25 - 00000822 _____ () C:\Users\Public\Desktop\CCleaner.lnk
2015-01-21 08:25 - 2015-01-21 08:25 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner
2015-01-20 17:24 - 2015-01-20 17:23 - 00029208 _____ () C:\Windows\system32\Drivers\aswHwid.sys
2015-01-20 17:23 - 2015-01-20 17:23 - 00364512 _____ (AVAST Software) C:\Windows\system32\aswBoot.exe
2015-01-20 17:23 - 2015-01-20 17:23 - 00043152 _____ (AVAST Software) C:\Windows\avastSS.scr
2015-01-20 17:00 - 2015-01-20 17:00 - 00003344 _____ () C:\Windows\System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-3709555391-908018771-1203518072-1000
2015-01-20 17:00 - 2015-01-20 17:00 - 00003212 _____ () C:\Windows\System32\Tasks\RealUpgradeLogonTaskS-1-5-21-3709555391-908018771-1203518072-1000
==================== One Month Modified Files and Folders =======
(If an entry is included in the fixlist, the file\folder will be moved.)
2015-01-31 10:20 - 2013-11-30 11:53 - 00000000 ____D () C:\ProgramData\Recovery
2015-01-30 19:17 - 2010-07-19 09:47 - 00212872 _____ () C:\Windows\PFRO.log
2015-01-30 17:42 - 2010-06-05 16:00 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
2015-01-30 17:42 - 2010-05-20 19:45 - 00000000 ____D () C:\ProgramData\Norton
2015-01-30 17:42 - 2009-07-14 14:20 - 00000000 ____D () C:\Windows\AppCompat
2015-01-30 17:39 - 2010-05-20 19:33 - 01707130 _____ () C:\Windows\WindowsUpdate.log
2015-01-30 16:55 - 2013-06-27 12:53 - 00028378 _____ () C:\Windows\setupact.log
2015-01-30 14:32 - 2010-06-05 15:55 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-01-30 14:06 - 2013-02-25 08:51 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-01-30 13:52 - 2009-07-14 15:45 - 00023248 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-01-30 13:52 - 2009-07-14 15:45 - 00023248 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-01-30 13:45 - 2012-07-09 10:28 - 00004184 _____ () C:\Windows\System32\Tasks\avast! Emergency Update
2015-01-30 13:44 - 2013-10-09 19:00 - 00000286 _____ () C:\Windows\Tasks\RMAutoUpdate.job
2015-01-30 13:44 - 2012-06-11 17:14 - 00000000 ____D () C:\Program Files (x86)\PC Tools Registry Mechanic
2015-01-30 13:43 - 2010-06-05 15:55 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-01-30 13:42 - 2009-07-14 16:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-01-29 19:27 - 2013-10-04 17:57 - 00000286 _____ () C:\Windows\Tasks\RMSchedule.job
2015-01-28 10:38 - 2010-04-01 12:12 - 00000000 ____D () C:\ProgramData\Temp
2015-01-27 15:25 - 2009-07-14 16:08 - 00032572 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2015-01-25 14:26 - 2013-02-25 08:51 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-01-25 14:26 - 2013-02-25 08:51 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-01-25 14:26 - 2013-02-25 08:51 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2015-01-21 10:28 - 2009-07-14 16:13 - 00788704 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-01-21 09:30 - 2010-04-01 12:55 - 00000000 ____D () C:\Program Files (x86)\CyberLink
2015-01-21 09:30 - 2010-04-01 10:54 - 00000000 ___HD () C:\Program Files (x86)\InstallShield Installation Information
2015-01-21 09:22 - 2010-07-20 15:44 - 00000000 ____D () C:\ProgramData\Kontiki
2015-01-21 09:15 - 2010-06-05 13:25 - 00000000 ____D () C:\Users\Sharyn
2015-01-21 08:59 - 2012-08-21 16:39 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cakewalk
2015-01-21 08:59 - 2012-08-21 16:34 - 00000000 ____D () C:\Program Files (x86)\Cakewalk
2015-01-21 08:29 - 2010-06-06 11:16 - 00000000 ____D () C:\Writing
2015-01-21 08:19 - 2014-04-04 08:20 - 00000000 ___RD () C:\Users\Sharyn\Dropbox
2015-01-21 08:19 - 2014-04-04 08:14 - 00000000 ____D () C:\Users\Sharyn\AppData\Roaming\Dropbox
2015-01-20 20:29 - 2014-04-22 17:40 - 00000000 ____D () C:\Program Files\003
2015-01-20 20:29 - 2013-10-29 18:41 - 00000000 ____D () C:\ProgramData\SearchNewTab
2015-01-20 19:39 - 2013-10-29 18:36 - 00000000 ____D () C:\ProgramData\Dowwnlloaidd. keeperr
2015-01-20 19:35 - 2012-06-11 20:00 - 00000416 _____ () C:\Windows\SysWOW64\AppLog.log
2015-01-20 18:47 - 2012-10-01 16:03 - 00000000 ____D () C:\Users\Sharyn\AppData\Roaming\Real
2015-01-20 18:47 - 2012-10-01 16:03 - 00000000 ____D () C:\Program Files (x86)\Real
2015-01-20 18:46 - 2012-10-01 16:01 - 00000000 ____D () C:\ProgramData\Real
2015-01-20 18:45 - 2010-04-01 12:55 - 00000000 ____D () C:\ProgramData\CyberLink
2015-01-20 17:26 - 2010-06-05 15:55 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2015-01-20 17:26 - 2010-06-05 15:55 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2015-01-20 17:24 - 2011-06-20 10:40 - 01050432 _____ (AVAST Software) C:\Windows\system32\Drivers\aswsnx.sys
2015-01-20 17:23 - 2014-01-12 11:06 - 00116728 _____ (AVAST Software) C:\Windows\system32\Drivers\aswstm.sys
2015-01-20 17:23 - 2013-03-18 13:37 - 00267632 _____ () C:\Windows\system32\Drivers\aswVmm.sys
2015-01-20 17:23 - 2013-03-18 13:37 - 00065776 _____ () C:\Windows\system32\Drivers\aswRvrt.sys
2015-01-20 17:23 - 2012-03-25 09:17 - 00093568 _____ (AVAST Software) C:\Windows\system32\Drivers\aswRdr2.sys
2015-01-20 17:23 - 2010-06-05 15:55 - 00436624 _____ (AVAST Software) C:\Windows\system32\Drivers\aswSP.sys
2015-01-20 17:23 - 2010-06-05 15:55 - 00083280 _____ (AVAST Software) C:\Windows\system32\Drivers\aswMonFlt.sys
2015-01-20 17:22 - 2014-04-04 08:17 - 00000000 ____D () C:\Users\Sharyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2015-01-20 17:20 - 2013-01-29 14:39 - 00000000 ____D () C:\Users\Sharyn\AppData\Roaming\.minecraft
==================== Files in the root of some directories =======
2015-01-24 21:22 - 2015-01-24 21:22 - 0000000 _____ () C:\Users\Lana\AppData\Local\{24F8E9EC-1C36-4E4D-8F37-C6B56FED7A37}
2010-08-06 15:29 - 2010-08-06 15:29 - 0000056 ____H () C:\ProgramData\ezsidmv.dat
2010-10-09 14:00 - 2010-10-09 14:10 - 0000782 _____ () C:\ProgramData\hpzinstall.log
2010-05-20 19:41 - 2010-05-20 19:41 - 0000032 _____ () C:\ProgramData\{051B9612-4D82-42AC-8C63-CD2DCEDC1CB3}.log
2010-04-01 13:03 - 2010-04-01 13:04 - 0000109 _____ () C:\ProgramData\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}.log
2010-05-20 19:40 - 2010-05-20 19:40 - 0000032 _____ () C:\ProgramData\{23F3DA62-2D9E-4A69-B8D5-BE8E9E148092}.log
2010-04-01 12:56 - 2010-04-01 12:57 - 0000105 _____ () C:\ProgramData\{40BF1E83-20EB-11D8-97C5-0009C5020658}.log
2010-05-20 19:40 - 2010-05-20 19:40 - 0000032 _____ () C:\ProgramData\{4FC670EB-5F02-4B07-90DB-022B86BFEFD0}.log
2010-05-20 19:40 - 2010-05-20 19:40 - 0000032 _____ () C:\ProgramData\{9867824A-C86D-4A83-8F3C-E7A86BE0AFD3}.log
2010-04-01 12:56 - 2010-04-01 12:56 - 0000107 _____ () C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log
2010-04-01 12:58 - 2010-04-01 13:03 - 0000110 _____ () C:\ProgramData\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}.log
2010-05-20 19:41 - 2010-05-20 19:41 - 0000105 _____ () C:\ProgramData\{d36dd326-7280-11d8-97c8-000129760cbe}.log
Some content of TEMP:
====================
C:\Users\Lana\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmp98faep.dll
C:\Users\Sharyn\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmprw7ud5.dll
C:\Users\Sharyn\AppData\Local\Temp\SpotifyUninstall.exe
C:\Users\Sharyn\AppData\Local\Temp\sSetup-se.exe
==================== Bamital & volsnap Check =================
(There is no automatic fix for files that do not pass verification.)
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
LastRegBack: 2015-01-25 20:05
==================== End Of Log ============================
Here is the report from RougeKiller
RogueKiller V10.2.0.0 [Jan 19 2015] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Safe mode with network support
User : Lana [Administrator]
Mode : Scan -- Date : 01/31/2015 11:17:41
¤¤¤ Processes : 0 ¤¤¤
¤¤¤ Registry : 8 ¤¤¤
[PUM.HomePage] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main | Start Page : http://websearch.wisesearch.info/?pi...cc=AU&unqvl=39 -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Inter faces\{11FD878F-AE45-44B9-A435-FFF3C9A621D5} | DhcpNameServer : 10.4.81.103 10.4.182.20 [(Private Address) (XX)][(Private Address) (XX)] -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interface s\{11FD878F-AE45-44B9-A435-FFF3C9A621D5} | DhcpNameServer : 10.4.81.103 10.4.182.20 [(Private Address) (XX)][(Private Address) (XX)] -> Found
[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet002\Services\Tcpip\Parameters\Interface s\{11FD878F-AE45-44B9-A435-FFF3C9A621D5} | DhcpNameServer : 10.4.81.103 10.4.182.20 [(Private Address) (XX)][(Private Address) (XX)] -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideD esktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> Found
[PUM.DesktopIcons] (X64) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideD esktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideD esktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> Found
[PUM.DesktopIcons] (X86) HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideD esktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> Found
¤¤¤ Tasks : 0 ¤¤¤
¤¤¤ Files : 0 ¤¤¤
¤¤¤ Hosts File : 0 ¤¤¤
¤¤¤ Antirootkit : 0 (Driver: Not loaded [0xc000035f]) ¤¤¤
¤¤¤ Web browsers : 0 ¤¤¤
¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: Hitachi HTS725025A9A364 SATA Disk Device +++++
--- User ---
[MBR] ef7df3c8396ce3eba596ff254c0cea0b
[BSP] b8f9af0bfc632918cff6943e8642fc8f : Unknown MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 2048 | Size: 199 MB [Unknown Bootstrap | Unknown Bootloader]
1 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 409600 | Size: 224915 MB [Unknown Bootstrap | Unknown Bootloader]
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 461035520 | Size: 13256 MB [Unknown Bootstrap | Unknown Bootloader]
3 - [XXXXXX] FAT32-LBA (0xc) [VISIBLE] Offset (sectors): 488183808 | Size: 103 MB
User = LL1 ... OK
User = LL2 ... OK
I hope I have included all the information you need.
Thank you very much!