Hello,
im on a friends laptop fixing some cpu and memory issues but am not very familiar with HP and Win Vista. So here is a AdwCleaner log and would like to have confirmation for the removal. I wasn't sure about the hpservice thing...
here is the log:
# AdwCleaner v4.110 - Logfile created 12/02/2015 at 09:38:08
# Updated 05/02/2015 by Xplode
# Database : 2015-02-05.2 [Local]
# Operating system : Windows Vista (TM) Business Service Pack 2 (x86)
# Username : vero - PC_VAN_VERO
# Running from : C:\Users\vero.PC_van_vero\Documents\Downloads\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
Service Found : hpsrv
***** [ Files / Folders ] *****
File Found : C:\Windows\system32\hpservice.exe
Folder Found : C:\ProgramData\epifpapdjplgoeplljjndobdnmmhlape
***** [ Scheduled tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{92780B25-18CC-41C8-B9BE-3C9C571A8263}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{E0D6077D-7186-48B2-A6C6-2F7C533E8CFF}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{92780B25-18CC-41C8-B9BE-3C9C571A8263}
***** [ Web browsers ] *****
-\\ Internet Explorer v7.0.6002.18005
-\\ Mozilla Firefox v7.0.1 (nl)
-\\ Google Chrome v39.0.2171.95
*************************
AdwCleaner[R0].txt - [20603 bytes] - [22/08/2014 23:52:49]
AdwCleaner[R1].txt - [20664 bytes] - [22/08/2014 23:55:32]
AdwCleaner[R2].txt - [6105 bytes] - [09/01/2015 21:53:31]
AdwCleaner[R3].txt - [1282 bytes] - [12/02/2015 09:38:08]
AdwCleaner[S0].txt - [21027 bytes] - [22/08/2014 23:58:48]
AdwCleaner[S1].txt - [6071 bytes] - [09/01/2015 22:07:32]
########## EOF - C:\AdwCleaner\AdwCleaner[R3].txt - [1460 bytes] ##########
thanks for the help,
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista Business, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz, x64 Family 6 Model 15 Stepping 10
Processor Count: 2
RAM: 2038 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 144626 MB, Free - 27626 MB; E: Total - 7996 MB, Free - 768 MB;
Motherboard: Hewlett-Packard, 30C0
Antivirus: Norton Internet Security, Updated and Enabled
im on a friends laptop fixing some cpu and memory issues but am not very familiar with HP and Win Vista. So here is a AdwCleaner log and would like to have confirmation for the removal. I wasn't sure about the hpservice thing...
here is the log:
# AdwCleaner v4.110 - Logfile created 12/02/2015 at 09:38:08
# Updated 05/02/2015 by Xplode
# Database : 2015-02-05.2 [Local]
# Operating system : Windows Vista (TM) Business Service Pack 2 (x86)
# Username : vero - PC_VAN_VERO
# Running from : C:\Users\vero.PC_van_vero\Documents\Downloads\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
Service Found : hpsrv
***** [ Files / Folders ] *****
File Found : C:\Windows\system32\hpservice.exe
Folder Found : C:\ProgramData\epifpapdjplgoeplljjndobdnmmhlape
***** [ Scheduled tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{92780B25-18CC-41C8-B9BE-3C9C571A8263}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{E0D6077D-7186-48B2-A6C6-2F7C533E8CFF}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{92780B25-18CC-41C8-B9BE-3C9C571A8263}
***** [ Web browsers ] *****
-\\ Internet Explorer v7.0.6002.18005
-\\ Mozilla Firefox v7.0.1 (nl)
-\\ Google Chrome v39.0.2171.95
*************************
AdwCleaner[R0].txt - [20603 bytes] - [22/08/2014 23:52:49]
AdwCleaner[R1].txt - [20664 bytes] - [22/08/2014 23:55:32]
AdwCleaner[R2].txt - [6105 bytes] - [09/01/2015 21:53:31]
AdwCleaner[R3].txt - [1282 bytes] - [12/02/2015 09:38:08]
AdwCleaner[S0].txt - [21027 bytes] - [22/08/2014 23:58:48]
AdwCleaner[S1].txt - [6071 bytes] - [09/01/2015 22:07:32]
########## EOF - C:\AdwCleaner\AdwCleaner[R3].txt - [1460 bytes] ##########
thanks for the help,
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista Business, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz, x64 Family 6 Model 15 Stepping 10
Processor Count: 2
RAM: 2038 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 144626 MB, Free - 27626 MB; E: Total - 7996 MB, Free - 768 MB;
Motherboard: Hewlett-Packard, 30C0
Antivirus: Norton Internet Security, Updated and Enabled