power ec malware
email from soo.sutton66@powered word attachment has been opened on my imac unfortunately and macros enabled I need to know how to remove and check to see if any malware is still on the imac its running...
View Articletrojans and malware
Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit Processor: AMD Athlon(tm) II X3 445 Processor, x86 Family 16 Model 5 Stepping...
View ArticleRunning terrible
Can you please help me trouble shoot this laptop? It is running horrible. Specs: OS Name Microsoft Windows 7 Home Premium Version 6.1.7601 Service Pack 1 Build 7601 Other OS Description Not Available...
View Articleopen software download - virus ??
1) My browser keeps getting hijacked, and 2) I am asked via a pop-up to go to https://opensoftwaredownload.com and install the program. I have already 1) run avast antivirus 2) run malwarebytes...
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Browser adware I can't get rid of.
Hi all, It's been a while since I've been on here. I am having an issue that apparently is hard to shake off. Basically in my web browser (any kind, they all have the same issue) I keep seeing ads that...
View ArticleAd Options & megasoftware.prg popups
Sorry I am also having trouble with words being underlined on pages that I visit.
View ArticleFound Bomgar related file on computer
Hi, I found a .tmp (temp) file in my Appdata/Local folder, and I submitted it to VirusTotal and it said in the results (in the file detail tab) that it's from Bomgar software. Here's a quote from a...
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%hs File missing
Welcome. Download the enclosed file (see below). Save it in the same location FRST is saved. Run FRST as an administrator. This time around Click on the Fix button and wait. After finished, a log will...
View ArticleNeed help to clean laptop from add-on/popup
Hello and Welcome to Tech Support Guy! My name is Dan, and I'll be helping you with your issues. If someone else is helping you, either here or at another malware removal assistance site, please let me...
View Articlemalware
Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz, Intel64 Family 6 Model 23...
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Taking online classes. Need help with virus asap.
Wow I did it. here attached Attached Files FRST.txt (27.5 KB)
View ArticleIexplorer constantly running, hard drive getting full
Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, Intel64 Family 6 Model 60...
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imminent malware removal
what is detecting the malware lick on this link to download : ADWCleaner Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop. Do not click...
View ArticleExplorer problem
Hi, I have a problem that I get an error box from Explorer saying it has stopped working and is checking for the problem, it then restarts and often after a short time I then get another error box from...
View ArticleLikely Trojan or virus infection - please help
I apologize for not attaching a file with my configuration. When I try to download ANYthing, I get a message that says that "your current security do not allow this file to be downloaded." I have tried...
View ArticleNeed help removing possible malware from niece's computer
Referred my niece to this website to get help removing malware on her laptop, but she said she couldn't "figure out how to get help", so I have her laptop for a limited time and offered to do it for...
View ArticleCryptoWall
You can read about Cryptowall here. At this time there is no solution for this infection.
View Articleagent.exe*32
what can i do to stop this application continuing to use so much cpu, while nothing else is happening ?
View ArticleErratic & Sporadic Behavior Online
Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: AMD A6-3400M APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model...
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