Problem with something called Quick Start
Re my earlier item; I don't know if this helps, but if I use IE instead of Firefox as my browser, the problem does not occur!!
View ArticleSerious virus, able to retrieve data while modem unplugged
Welcome :) Those legacy keys need special permissions to be accessed. Lets take a look. Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version...
View ArticleComputer infected by YTdownloader
I know there have been other posts about this, but it looks to me like each situation is different...so here goes. I have YTDownloader on my computer, I haven't been able to delete it from the control...
View ArticleMalware
Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i3 CPU M 380 @ 2.53GHz, Intel64 Family 6 Model 37...
View ArticleTaking online classes. Need help with virus asap.
Quote: My Firefox and IE crash when I launch them and I was wondering if that could be hard drive related? It certainly could. That hard drive is about to crash.
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Win 32 and tojan agent
Hello, Couple days ago I did a stupid thing - downloaded file from unreliable site. And as a result ant first I got Trojan agent virus ( don't remember exact name) I got rid of him. and after agent...
View ArticleKeep deleting files! Help!
At the Recovery Environment Command prompt type the following and press Enter. CHKDSK D: /R It should take some time. Let me know the outcome.
View ArticleInfected computer, not sure what it is
There is something going on behind the scenes on my desktop computer. Here is the system info needed: Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows XP Professional,...
View ArticleFreezing then blue screen, can't run any virus removal programs
Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: AMD E-350 Processor, AMD64 Family 20 Model 1 Stepping 0 Processor...
View Articlelaptop with administrator section completly ruined
Try it in the Administrator account and restart the computer afterwards. Let me know How is it doing?
View Articleiexplorer.exe running in the background
Dear Tech Support Guy, My laptop has been sluggish lately, and I noticed that when I looked at the processes running, I was surprised to find several Internet Explorer programs running even though no...
View ArticlePlease help me remove Platypus
Hi SavySarah, ----------------------------------------------------------- Download and Run the Farbar Scan ToolDownload FRST64 and save to your Desktop. Double click Frst64.exe to launch it. FRST64...
View ArticleXP Pro- has a virus and tons of pop ups
Hi Jammer1010, With XP and NO antivirus, that machine is probably toast. It will have so many infections on it, there will be no way to rescue it. Some of the system files are likely corrupted. The...
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Computer acting odd, HJT attached
I am helping my father with an issue he is having on his work computer. When he starts the computer in the morning and tries to open MS Outlook, it goes into "Not Responding" mode. If he turns the...
View ArticleAVG 2015 won't opne! - blocked by group policy
Oh my god! I really had no idea utorrent files could make this kind of damage.... About Autodesk, it's actually legit, since it was downloaded from their website for university purposes, and it's a...
View ArticleTSG SysInfo download problem
When I attempt to download that file I'm told that my "security setting" do not allow that.
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Rectify problem with nethfdrv (Moved from Windows 7 forum)
Click on this link to download : ADWCleaner Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop. Do not click on any links in the top...
View ArticleLasaoren removal help
Hello, I need some help removing Lasaoren search bar. I'm not great with tech stuff, but my son thinks I can handle this. Here's the TSG SysInfo log. Thanks for any help you can provide. Tech Support...
View ArticleAcer laptop Win 8 running slow....
Since no one responded I was just wondering if everything looked ok or maybe I didn't post the correct info?
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Trojan:Win64/Alureon.gen!K
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 16-11-2014 03 Ran by Erica (administrator) on ERICA-HP on 16-11-2014 22:26:44 Running from C:\Users\Erica\Desktop Loaded Profile:...
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