I have ran my super anti Spyware and it picks up the Trojan.Agent/Gen-Fake AV but won't remove it or quarantine it either . My virus protection (Avast) does not pick it up. I have tried adware cleaner and nothing is helping. PLEASE someone help.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 12240 Mb
Graphics Card: NVIDIA GeForce GTX 660M, -2048 Mb
Hard Drives: C: Total - 285710 MB, Free - 209104 MB; D: Total - 407733 MB, Free - 407050 MB; E: Total - 357700 MB, Free - 357116 MB; F: Total - 357701 MB, Free - 357117 MB;
Motherboard: ASUSTeK COMPUTER INC., G75VW
Antivirus: Windows Defender, Disabled
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 12240 Mb
Graphics Card: NVIDIA GeForce GTX 660M, -2048 Mb
Hard Drives: C: Total - 285710 MB, Free - 209104 MB; D: Total - 407733 MB, Free - 407050 MB; E: Total - 357700 MB, Free - 357116 MB; F: Total - 357701 MB, Free - 357117 MB;
Motherboard: ASUSTeK COMPUTER INC., G75VW
Antivirus: Windows Defender, Disabled
