Good evening,
A computer error occurred this evening at 7pm, my laptop had gone into idle mode and would not boot up when I touch the mouse pad, the screen remained 'off', CTRL+ALT+Delete brought back my screen with an error message saying that that were was low memory.
The only programs that were running was Chrome, Skype and two Microsoft Word documents, this is usually never a problem.
I turned off my computer, thinking perhaps it was too hot. After 15 minutes I turned it back on, however the Windows logo remained on screen for about 1-2 minutes, longer than usual. Afterwards, WinSAT started to run before my desktop was loaded.
Sometime earlier today around 1pm today, I had stepped away and returned to my screen looking bloated as though I had gone into safe mode, but I had not, my screen resumed its usual look once I moved my cursor.
I ran a full scan of AVG and it came out clean, I am, however, a bit concerned over this odd behavior.
Thank you for your time.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2370M CPU @ 2.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3992 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1804 Mb
Hard Drives: C: Total - 455238 MB, Free - 173855 MB; D: Total - 21396 MB, Free - 2308 MB; F: Total - 99 MB, Free - 81 MB;
Motherboard: Hewlett-Packard, 1841
Antivirus: Norton Internet Security, Disabled
A computer error occurred this evening at 7pm, my laptop had gone into idle mode and would not boot up when I touch the mouse pad, the screen remained 'off', CTRL+ALT+Delete brought back my screen with an error message saying that that were was low memory.
The only programs that were running was Chrome, Skype and two Microsoft Word documents, this is usually never a problem.
I turned off my computer, thinking perhaps it was too hot. After 15 minutes I turned it back on, however the Windows logo remained on screen for about 1-2 minutes, longer than usual. Afterwards, WinSAT started to run before my desktop was loaded.
Sometime earlier today around 1pm today, I had stepped away and returned to my screen looking bloated as though I had gone into safe mode, but I had not, my screen resumed its usual look once I moved my cursor.
I ran a full scan of AVG and it came out clean, I am, however, a bit concerned over this odd behavior.
Thank you for your time.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2370M CPU @ 2.40GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3992 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1804 Mb
Hard Drives: C: Total - 455238 MB, Free - 173855 MB; D: Total - 21396 MB, Free - 2308 MB; F: Total - 99 MB, Free - 81 MB;
Motherboard: Hewlett-Packard, 1841
Antivirus: Norton Internet Security, Disabled
