Hi
In the last few days I have noticed a very obvious change in my PC's performance. It has become slow and clunky, especially whilst using the internet. Loading pages takes up to a minute for basic things like opening a google browser window and then navigating within sites is equally slow. Attempting to watch streaming videos has become almost impossible because it just buffers constantly.
I have also noticed significant lag on opening and viewing other file types, like photo's and video's held on my external drives.
Up until about 10 days ago, I had none of these issues, but my AV (avast free) caught a virus and I removed it, or so I thought. Since then, the problems seem to start, so I think that whatever got into my machine is still there.
I would appreciate your help in reviewing and cleaning my PC.
Thank you.
Sysinfo:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: AMD Athlon(tm) II X4 620 Processor, AMD64 Family 16 Model 5 Stepping 2
Processor Count: 4
RAM: 3582 Mb
Graphics Card: ATI Radeon HD 4200 (Microsoft Corporation - WDDM v1.1), 512 Mb
Hard Drives: C: Total - 152524 MB, Free - 108702 MB; E: Total - 305242 MB, Free - 114526 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-MA785GT-UD3H
Antivirus: Windows Defender, Disabled
In the last few days I have noticed a very obvious change in my PC's performance. It has become slow and clunky, especially whilst using the internet. Loading pages takes up to a minute for basic things like opening a google browser window and then navigating within sites is equally slow. Attempting to watch streaming videos has become almost impossible because it just buffers constantly.
I have also noticed significant lag on opening and viewing other file types, like photo's and video's held on my external drives.
Up until about 10 days ago, I had none of these issues, but my AV (avast free) caught a virus and I removed it, or so I thought. Since then, the problems seem to start, so I think that whatever got into my machine is still there.
I would appreciate your help in reviewing and cleaning my PC.
Thank you.
Sysinfo:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: AMD Athlon(tm) II X4 620 Processor, AMD64 Family 16 Model 5 Stepping 2
Processor Count: 4
RAM: 3582 Mb
Graphics Card: ATI Radeon HD 4200 (Microsoft Corporation - WDDM v1.1), 512 Mb
Hard Drives: C: Total - 152524 MB, Free - 108702 MB; E: Total - 305242 MB, Free - 114526 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-MA785GT-UD3H
Antivirus: Windows Defender, Disabled