cant uninstall shopperz software
At my home computer i have been having issues with some software i didn't install called shopperz. When i try to uninstall it i cant find it on the list of programs. I tried deleting the file but it...
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Welcome. :) Please download Farbar Recovery Scan Tool and save it to your desktop. Note: You need to run the version compatible with your system. If you are not sure which version applies to your...
View Article~1.DLL mesaage
I keep getting the following message: There was a problem starting C:\Users|XXX\AppData\Local\ARCADE~1\CATHEL~1.DLL The specified module could not be found. Please help, how do I get rid of this? Thanks!
View ArticleGoogle Sites are being blocked,
Here is My Info Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz, Intel64 Family 6 Model 69 Stepping 1...
View ArticlePUM.DesktopIcons and AntiRootKit infections
I have received this error two times when trying to post the last results: Request Entity Too Large The requested resource /newreply.php does not allow request data with GET requests, or the amount of...
View ArticleLaptop W7 very slow - trojan found
Hi, I have a toshiba laptop - Windows 7 , celeron CPU and 2GB of memory - so not expecting great performance The machine is running very slowly and mcafee (full version - provided by BT) is reporting...
View Articledefault search change attempt blocked
I need help wilh my default search provider blocked. I downloaded hijack this, ran the program and copy/paste the info below. Toshiba Satellite L305 Vista Home Premium Thank you for any...
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W7 trojan found and Very Slow
Hiya Wayne, Use the instructions in the following link to show hidden files: http://www.bleepingcomputer.com/tuto...es-in-windows/ Next, Backup the Registry: Modifying the Registry can create...
View ArticleHow to remove XMARKS authorization
Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Pentium(R) CPU G620 @ 2.60GHz, Intel64 Family 6 Model 42...
View ArticleTrojan.Vawtrak
Natalie117, Some notes about this machine: It's obviously used, at least partly, for business purposes. It appears to be a victim of a "Ransomware" infection called CryptoWall. Version 3 of Cryptowall,...
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Call immediately warning from Microsoft
I keep getting a strange warning when I am using Firefox. See attached screen shot. Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft® Windows Vista Home Premium, Service Pack...
View ArticleTROVI Malware (using Thread from July 2014)
This is the EXTRAS text from the OTL Scan: OTL Extras logfile created on: 2/3/2015 10:50:28 PM - Run 1 OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Thomas Kaufmann\Downloads 64bit- Home Premium...
View ArticleSystem is Loaded
Uninstall McAfee. Close all McAfee program windows. Click Start, Search, type Programs and Features, and click Go. Double-click Programs and Features. Select McAfee SecurityCenter. Click Uninstall and...
View ArticleVirus wiped out yahoo, skype, mpc player...
Hi, I downloaded a virus trying to install Bluestacks. My antivirus program caught it, but it seems to have done damage before being stopped or maybe isn't stopped. I tried running Malwarebytes, Iobit...
View ArticleSurf Sidekick & Others?
Yesterday while reading the news at my favorite legit site my browser Firefox locked up. I never knowingly visit any site I wouldn't want my grandchildren to visit. :) While trying to reboot it I...
View ArticleYontoo (and more?)
I am trying to help my niece clean up this computer. I know that it has Yontoo which I understand is a virus or trojan of some sort. I tried to follow directions from another thread to remove it, but I...
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