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Security and removal help with spyware, HijackThis logs, etc.

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    longtalker, I had closed your earlier thread due to it's being a company rig. Now that you've bypassed my closure of that thread, I've added an infraction. There are very good reasons we don't work on company rigs. thanks, v

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    Dear Tech Support Guy community, My personal laptop has been sluggish for a while, and having lately kept a close eye on the most CPU-demanding processes under Task Manager (under zero-load conditions, i.e. empty taskbar), I have a list of ...

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    Probably worthwhile checking out the hard drive to make sure it is OK, we do not appear to have any malware or infection issues so we`ll have to look at other possibilities... Go to this link:...

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    Our computer is running very slowly. Not sure where to start to help it. We have Avast running. Please help.

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    Lets scan the computer. Image: http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool (http://www.bleepingcomputer.com/download/junkware-removal-tool/) to your desktop. * Shut down your protection software now...

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  • 03/14/15--07:29: multiple problems
  • Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 8.1, 64 bit Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz, Intel64 Family 6 Model 23 Stepping 10 Processor Count: 2 RAM: 3839 Mb Graphics Card: NVIDIA...

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    Hi and thanks for your help. Downloaded and ran CKscanner, here is the ckfiles.log: CKScanner 2.5 - Additional Security Risks - These are not necessarily bad c:\program files\gimp 2\share\gimp\2.0\patterns\cracked.pat c:\program files...

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  • 03/14/15--21:12: arccon. ac
  • This is a message that keeps popping up every few seconds. How can In get rid of it? --------------------------------------------------------------------------------------------------- ArcCon.ac - Unable to locate component. This application...

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    Please download Farbar Recovery Scan Tool (http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/) and save it to your Desktop. *Note*: You need to download and run the 64 bit version * Right click to run as administrator. When...

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    Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz, Intel64 Family 6 Model 69 Stepping 1 Processor Count: 4 RAM: 6032 Mb...

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    Hi Tech support guy, a sneaky virus has got into my laptop and it wont let me open the task manager. When I press ctrl/alt/delete the task manager flashes up and disappears. Ive tried all the methods other than ctrl/alt/delete and none of them work....

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  • 03/15/15--17:12: Spyhunter4
  • Hello Jim, Run the following and post the two produced logs: Download Farbar Recovery Scan Tool (http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/) and save it to your desktop. *Note*: You need to run the version...

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    So sorry for taking so long to respond. FRST LOG: Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-03-2015 Ran by Ren's (administrator) on RENS-PC on 15-03-2015 18:22:02 Running from C:\Users\Ren's\Desktop Loaded...

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  • 03/15/15--23:45: Check for cleanliness please
  • Hello there! My Dad amongst his internet travels ran into a driveby site telling him to update firefox and picked up what looked like a bitcrypt variant virus. Luckily he turned off the computer and had me look at it when I got home. I ran Norton...

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    Welcome :) Please download Farbar Recovery Scan Tool (http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/) and save it to your desktop. *Note*: You need to run the version compatible with your system. If you are not sure which...

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  • 03/16/15--13:55: finance alert ads
  • Hi rondylan, Don't know for sure if you can avoid them. Your e-mail address may have been stolen. Let's see if we can help a bit. ----------------------------------------------------------- *Download and Run the Farbar Scan Tool* * *Download*...

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    Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 5:03:46 AM, on 3/17/2015 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512) FIREFOX: 36.0.1 (x86 en-US) Boot mode: Normal Running processes:...

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    I can run Hijack this, but it will not sane the logfile. I am using a working laptop to send this.

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    I've noticed over time that my PC will startup and shut down a bit sluggishly (shutting down is far slower though). I've tried various virus scans, malware scans, defrags, and CCleaner as well as searching feverishly online for any solutions to...

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    hi, I keep getting adds from sites I visit popping up via adware choices. Can I get rid of this and stop it from coming back. any advice would be really helpful. thanks

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